Microsoft Teams

4.5
Overall rating
Reviews

4.5
Overall rating
Reviews

About Microsoft Teams

Microsoft Teams is a cloud-based group chat solution that helps teams collaborate on documents. Its key features include messaging, conferencing and file sharing. Microsoft Teams has replaced Skype for Business as Microsoft's online meeting solution. The solution helps users store files online, manage documents, create groups and receive notifications. It is customizable for each team and users can communicate through instant messaging, online meetings, calling and web conferencing. The collaboration tool can be used to work on files within Microsoft 365 apps such as Word, Excel, PowerPoint and Sharepoint. Additional features include open application processing interface, assistant bots, conversation search, contact search, and multi-factor authentication. Microsoft Teams integrates with third-party applications such as GitHub, Microsoft Office, Power BI, Delve, Planner, Trello and more. The application is available on a one-time subscription and support is available via phone and online help desk.
Microsoft Teams Software - Microsoft Teams Conversation
Microsoft Teams Software - Microsoft Teams Collaboration
Microsoft Teams Software - Microsoft Teams Dashboard
Microsoft Teams video
Microsoft Teams Software - Microsoft Teams Conversation - thumbnail
Microsoft Teams Software - Microsoft Teams Collaboration - thumbnail
Microsoft Teams Software - Microsoft Teams Dashboard - thumbnail

Microsoft Teams pricing

Microsoft Teams has a free version and offers a free trial. Microsoft Teams paid version starts at $6.90/month.

Starting Price:
$6.90/month
Free Version:
Yes
Free trial:
Yes

Alternatives to Microsoft Teams

Microsoft Teams Reviews

Feature rating

Value for Money
4.4
Functionality
4.4
Ease of Use
4.3
Customer Support
4.2
5 reviews of 9,739 View all reviews
Raphael
Raphael
  • Industry: Information Technology & Services
  • Company size: 501–1,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
4
Customer Support
5

5
Reviewed on 14/10/2024

Team Management Easy and Smooth

In the beginning I use to struggle a bit using it but as time passes by it improved a lot and became the perfect tool for team management.

Pros

The amount and diversity of functionalities resumed in only one app.

Cons

The account management used to be a problem but recently they improved it.

Kristan
  • Industry: Architecture & Planning
  • Company size: 10,000+ Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
3
Functionality
5
Ease of Use
5
Customer Support
4

5
Reviewed on 30/10/2024

Teams makes collaboration easier

Overall I have had a great experience with Microsoft teams. The ability to hold high quality video calls and interactive presentations is better than other equivalent platforms. However the integration with programmes such as PowerPoint could be improved.

Pros

The ability to communicate with colleagues and collaborate with clients using the powerful conference call feature.

Cons

Sometimes the communication with other Microsoft apps is not best optimised.

Colin
  • Industry: Events Services
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
3
Functionality
4
Ease of Use
5
Customer Support
3

3
Reviewed on 12/12/2024

Microsoft Teams - great at a lot, not so much in NDI

It has been mostly good, the move over to the new Teams interface has caused a couple of odd bugs, however, these are bugs that they can fix.

Pros

It is very easy to setup meetings, townhalls, live events, webinars, etc. compared to other platforms.

Cons

The NDI functionality within Teams is exceptionally buggy at the moment with inconsistent functionality. We will have the NDI working flawlessly today, and tomorrow it won't work... on the same computer and same account.

Alternatives Considered

Zoom Workplace and Zoom Events and Webinars

Reasons for Choosing Microsoft Teams

Our free trial was coming to an end on the Google work suite, and as we primarily use Microsoft for our events, it was a more obvious route to move over.

Switched From

Google Meet

Reasons for Switching to Microsoft Teams

We use both Zoom and Microsoft for some of our clients, however, we have found that Zoom is strong in some areas, such as large webinars, but Teams is better for meetings. However, the pricing of Zoom is a lot more than Teams.
Verified Reviewer
  • Industry: Management Consulting
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
4
Customer Support
4

5
Reviewed on 17/10/2024

Microsoft Teams

Overall, I really like Microsoft Teams based on the ability to have instant Chat conversations as well as the ability to schedule meetings without major restrictions.

Pros

I like the ability to schedule meetings and send out links either via a meeting planner or create my own email and include the link. I like that we can hold meetings without time restraints. I also like the Chat feature to stay in instant contact with others.

Cons

I do not have any Cons at the moment. Initially, I would have stated a Con as having difficulty in starting meetings because I would "lose" the link. However, after realizing that I could click on the calendar icon and join the meeting from the scheduled meeting, I was good. I guess this was more so user error than an actual issue with Teams (lol).

Alternatives Considered

Zoom Workplace

Reasons for Switching to Microsoft Teams

I use Microsoft Teams as well as another alternative product. Depending on what we are doing determines which product will be used.
Verified Reviewer
  • Industry: Legal Services
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 22/11/2024

Seamless Work Communication

Teams is an integral part of my daily work. I use it to collaborate with my team on time sensitive matters when emails may otherwise be lost in the shuffle.

Pros

Teams makes it simply to seamlessly collaborate with colleagues in real time. Project-based chat conversations allow for us to remain in constant communication. Switching between chat and voice and video calls is also an integral part of our consultative work.

Cons

The only downside I've experienced with Teams is trouble connecting on calls across different Teams instances or when using a VPN. However, these issues have been minimal and have not affected my overall opinion.

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