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About ETQ Reliance
ETQ, part of Hexagon, is the leading provider of quality, EHS and compliance management software, trusted by the world’s strongest brands. More than 600 customers globally, spanning industries such as pharmaceuticals, electronics, heavy industry, food and beverage, and medical devices, benefit from ETQ to secure positive brand reputations, enable higher levels of customer loyalty and enhance profitability.
ETQ Reliance offers built-in best practices and powerful flexibility to drive business excellence through quality. Only ETQ lets customers configure industry-proven quality processes to their unique needs and business vision. ETQ was founded in 1992 and has main offices located in the U.S. and Europe. To learn more about ETQ and its various product offerings, visit www.etq.com.
ETQ Reliance pricing
ETQ Reliance does not have a free version. ETQ Reliance paid version starts at USD 25,000.00/year.
Starting Price:
USD 25,000.00/year
Free Version:
No
Free trial:
No
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ETQ Reliance Reviews
Feature rating
5 reviews of 52
View all reviews
Marina
- Industry: Internet
- Company size: 2–10 Employees
- Used Weekly for Free Trial
-
Review Source
5
Reviewed on 01/08/2023
The ultimate solution to boost quality in my company.
The variety of applications and tools available has allowed me to optimize my operations and achieve greater efficiency in my processes.
Pros
This quality software platform offers me a wide range of applications that are perfectly adapted to the needs of my company.
Cons
It would be very helpful to have more training resources to help users get the most out of the platform right from the start.
Katherine
- Industry: Medical Devices
- Company size: 1,001–5,000 Employees
- Used Daily for 2+ years
-
Review Source
5
Reviewed on 07/02/2023
The Benefits of EtQ Reliance
Overall Reliance is a great product, easy to use, and has been beneficial in harmonizing our many locations.
Pros
The best features of Reliance outside of the ease of use is the ability to configure it to your processes. You are not restricted to something out of the box that works for some and not for all.
Cons
Since moving to the cloud we have lost the ability to the database for real time information, for reporting and trouble shooting. Also, things we were able to do ourselves now are billable services such as cloning environments and dropping schemas.
Phil
- Industry: Biotechnology
- Company size: 1,001–5,000 Employees
- Used Daily for 2+ years
-
Review Source
4
Reviewed on 25/10/2024
ETQ Reliance Customer Journey
Overall, I have found the platform to be reliable. The support and personal touch we have recieved from ETQ has been noteworty and responses are timely, which can be critical to avoid business disruptions when there is an issue. Finally, the recent customer conference was well-organized and time well spent, with interesting material presented, along with valuable training sessions, and ETQ swag as a nice bonus. It represented a great opportunity to connect with ETQ staff as well as other ETQ users, both during sessions and the outside activites provided by the organizers.
Pros
The flexibility of the platform--it is easy to align ETQ Reliance to our organization and business processes with the out of the box applications.
Cons
My only con is the disparity between CG and NXG. We are not likely to move from CG to NXG in the near (or possibilty even distant) future and it can be disappointing to see an appealing out-of-the-box feature not supported on CG.
David
- Industry: Medical Devices
- Company size: 1,001–5,000 Employees
- Used Daily for 2+ years
-
Review Source
1
Reviewed on 17/08/2023
ETQ Reliance - Upgrade Nightmare from v17 to v2023
ETQ Reliance overall does provide a lot of features that are extremely useful for a Quality Management System overall. If we had no QMS and upgraded to this version it would be a vast improvement. There are many features, functions and modules that will help any company wanting to establish a QMS system. The support we received for this upgrade was dismal as we were told repeatedly "System Limitation". The worst thing about this whole episode is that it now takes 3 times as long to do the same task. Clearly productivity isn't one of their goals. If they hired Human Factors people with database management backgrounds they could probably have improved this latest product much better and been more easily received.
Pros
V17 - Pros - Allowed for large file names, could add documents easily and simple filters worked.V2023a - Logs you out sooner to prevent people from keeping a document locked for an extended period of time. You can now drag and drop documents for attachments and you can download multiple files at the same time. Saved Filters is a bit nicer.
Cons
ETQ Reliance v17 vs v2023. We were forced to v2023 and this newer version literally takes 3x longer to do the same simple tasks that we were able to do in V17. Text does not stay open and have to reopen it frequently.Attachment box is too big and you cant tell which items you are trying to delete if more than 10 items are listed.Tabs for Multiple ModulesColors are depressing and useless - previous version you could clear define what was was.
Paul
- Industry: Medical Devices
- Company size: 501–1,000 Employees
- Used Daily for 1+ year
-
Review Source
5
Reviewed on 12/12/2024
Two years in and still convinced it was the best option for us
Superb - happy with the choice and happy to see the results its delivering.
Pros
Easy to use
All modules have the same feel
Has improved efficiency and level of interaction of the QMS with the business
Leading our digital transformation
Cons
The original training module was not suitable and the updated one has all of the functionality but implementing it with the document management module live has created a lot of extra work.
