--- description: Review of Octave Reliance Software: system overview, features, price and cost information. Get free demos and compare to similar programs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Octave Reliance | Reviews, Pricing & Demos - SoftwareAdvice AU --- Breadcrumb: [Home](/) > [Quality Management Systems](/directory/420/quality-management-software/software) > [Octave Reliance](/software/22614/etq-reliance) # Octave Reliance Canonical: https://www.softwareadvice.com.au/software/22614/etq-reliance Page: 1 / 4\ Next: [Next page](https://www.softwareadvice.com.au/software/22614/etq-reliance?page=2) > Octave Reliance® (formerly ETQ Reliance) is a cloud-based quality management system (QMS) software designed with an adaptable platform that powers 40 applications. These applications can be tailored to any unique business environment. The software serves a wide range of industries such as aerospace, automotive, life sciences and manufacturing. To help users get started quickly, Octave Reliance offers 9 out-of-the-box core applications. These cover essential quality management processes including document control, training management, audit management, corrective action CAPA and advanced analytics. The software also offers design capabilities that allow users to modify or create new applications using a codeless, drag-and-drop interface. Octave Reliance also provides mobile app capabilities that enable quality management to be taken into the field. Users can take photos, record voice memos, and work offline, ensuring quality processes can be executed anywhere. Additionally, the software's advanced analytics dashboards help uncover critical operational trends. > > Verdict: Rated **4.5/5** by 57 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.5/5** | 57 Reviews | | Ease of Use | 4.2/5 | Based on overall reviews | | Customer Support | 4.3/5 | Based on overall reviews | | Value for Money | 4.3/5 | Based on overall reviews | | Features | 4.5/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: ETQ - **Location**: Burlington, US - **Founded**: 1992 ## Commercial Context - **Pricing model**: Other - **Pricing Details**: Free demo available, full pricing options on quote request only. - **Target Audience**: 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Chinese, English, French, German, Spanish - **Available Countries**: Albania, Andorra, Argentina, Australia, Austria, Belgium, Belize, Bolivia, Bosnia and Herzegovina, Brazil, Bulgaria, Canada, Chile, Colombia, Costa Rica, Croatia, Cyprus, Czechia, Denmark, Ecuador and 63 more ## Features - API - Access Controls/Permissions - Accounting - Activity Dashboard - Activity Tracking - Air Emissions Management - Alerts/Escalation - Alerts/Notifications - Approval Process Control - Archiving & Retention - Asbestos Management - Assessment Management - Asset Tracking - Audit Management - Audit Planning - Audit Trail - Barcode/Ticket Scanning - Benchmarking - Certification Tracking - Change Management ## Integrations (5 total) - Augmentir - Google Docs - Microsoft 365 - OSOS ERP - Snowflake ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Quality Management Systems](https://www.softwareadvice.com.au/directory/420/quality-management-software/software) ## Related Categories - [Quality Management Systems](https://www.softwareadvice.com.au/directory/420/quality-management-software/software) - [Audit Software](https://www.softwareadvice.com.au/directory/4188/audit/software) - [EHS Management Software](https://www.softwareadvice.com.au/directory/4673/ehs/software) - [Compliance Software](https://www.softwareadvice.com.au/directory/4363/compliance/software) - [Risk Management Software](https://www.softwareadvice.com.au/directory/4423/risk-management/software) ## Alternatives 1. 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I also appreciate the consistency of the system and its ability to support collaboration across teams. > > **Cons**: Some processes can require more steps than expected, and certain features are not always intuitive without prior training. Search and navigation could also be more streamlined, especially when working with a large volume of documents or trying to locate specific information quickly. ----- ### "The Benefits of EtQ Reliance" — 5.0/5 > **Katherine** | *7 February 2023* | Medical Devices | Recommendation rating: 10.0/10 > > **Pros**: The best features of Reliance outside of the ease of use is the ability to configure it to your processes. You are not restricted to something out of the box that works for some and not for all. > > **Cons**: Since moving to the cloud we have lost the ability to the database for real time information, for reporting and trouble shooting. Also, things we were able to do ourselves now are billable services such as cloning environments and dropping schemas. > > Overall Reliance is a great product, easy to use, and has been beneficial in harmonizing our many locations. ----- ### "If you can pick something else, you should" — 2.0/5 > **Haliee** | *14 April 2025* | Machinery | Recommendation rating: 2.0/10 > > **Pros**: There isn't a ton that I like about this system if I'm honest. My only upside would be that it can be accessed via the web? > > **Cons**: It's not aesthetic, it is not intuitive to navigate, it has difficulty parsing documents with multiple attachments without flagging that there are duplicates and preventing it from happening to begin with. > > Overall, I dread supporting our users with ETQ and I think it lacks critical quality of life features and organizations options. ----- ### "5 Star History, Uncertain Future" — 4.0/5 > **Joel** | *8 September 2022* | Automotive | Recommendation rating: 7.0/10 > > **Pros**: Historically, VERY customer focused organization, however each subsequent time they are aquired, this "pro" seems to degrade significantly. In fairness, seems pretty standard to lose customer focus when smaller companies continually get aquired. Older versions very flexible and easy to configure. Very fast to deploy and at an amazing value compared to competitors. Newer versions less so compared to original. Still much easier to do oneself than their competitor platforms, keeping costs in check if you have an in-house resource. Marketing team is fantastic. Customer Support is generally pretty good. Level 1 support seems to suffer from turnover / lack of experience, but leadership and intention is top notch. Academy (online user training) and customer forums are GREAT. > > **Cons**: Currently going through what appears to be a philosophical pivot on their offering so the future roadmap is unclear to long time customers. Appears many new development choices are more focused on simplifying the product for the benefit of EtQ at expense of the customer and what they were originally sold. They appear to be pivoting away from flexibility as a core value by taking features away from customers. Older customers are not happy (bordering on angry), but newer customers will not know what they have lost and may be perfectly happy with the "new" value proposition. ----- ### "Quality Driven System for Multi-Faceted Healthcare company" — 5.0/5 > **Jason** | *30 August 2022* | Hospital & Health Care | Recommendation rating: 8.0/10 > > **Pros**: The ability to connect records throughout the many modules allows for seamless availability of data during investigations and audits. > > **Cons**: The use of the ETQ Academy to teach users is still limited but is always improving and providing new courses for users. The ETQ Community provides even the most basic users the full knowledge of all the ETQ user world which can help with the short comings in ETQ Academy. > > We have been able to solve the our issues with document control and managing complaints and CAPAs using ETQ. ----- Page: 1 / 4\ Next: [Next page](https://www.softwareadvice.com.au/software/22614/etq-reliance?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.com.au/software/22614/etq-reliance) ## This page is available in the following languages | Locale | URL | | de | | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | | fr | | ----- ## Structured Data