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description: Review of ServeManager Software: system overview, features, price and cost information. Get free demos and compare to similar programs.
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title: ServeManager | Reviews, Pricing & Demos - SoftwareAdvice AU
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# ServeManager

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> ServeManager is a cloud-based legal case management solution that enables process servers and law firms to streamline operations related to electronic signatures, job routing, invoicing, client collaboration and more. Professionals can utilize the platform to secure workflows through a Secure Socket Layer (SSL) connection with 256-bit encryption capabilities.&#10;&#10;&#10;ServeManager allows law firms to view, select and create job routes using maps, track payments and collaborate with stakeholders in real-time. It provides in-built customer relationship management (CRM) capabilities, which helps process servers manage contact information and client interaction records. Additionally, it lets lawyers send case updates to clients via email and generate affidavits as per individual requirements.&#10;&#10;&#10;ServeManager helps law firms print invoices based on job, date or case range and create aging summaries. The product is available on monthly subscriptions and support is extended via phone, video tutorials and other online measures.
> 
> Verdict: Rated **4.8/5** by 177 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.8/5** | 177 Reviews |
| Ease of Use | 4.7/5 | Based on overall reviews |
| Customer Support | 4.9/5 | Based on overall reviews |
| Value for Money | 4.7/5 | Based on overall reviews |
| Features | 4.6/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Lawgical
- **Founded**: 2010

## Commercial Context

- **Starting Price**: USD 39.00
- **Pricing model**: Flat Rate (Free Trial)
- **Pricing Details**: ServeManager pricing starts at $39 per month and a free trial is available.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: United States

## Features

- API
- Access Controls/Permissions
- Accounting
- Activity Dashboard
- Alerts/Notifications
- Archiving & Retention
- Billing & Invoicing
- Calendar Management
- Case Management
- Case Notes
- Client Management
- Client Portal
- Collaboration Tools
- Contact Management
- Document Generation
- Document Management
- Electronic Signature
- Email Management
- Expense Tracking
- File Sharing

## Integrations (45 total)

- AWeber
- Asana
- Box
- Calendly
- ClickFunnels
- Clio
- Constant Contact
- Dropbox Business
- Formstack Forms
- GitLab
- Gmail
- Google Calendar
- Google Docs
- Google Drive
- Google Forms

... and 30 more integrations

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support

## Category

- [Case Management Software](https://www.softwareadvice.com.au/directory/984/case-management/software)

## Related Categories

- [Case Management Software](https://www.softwareadvice.com.au/directory/984/case-management/software)
- [Legal Case Management Software](https://www.softwareadvice.com.au/directory/4516/legal/software)
- [Legal Document Management Software](https://www.softwareadvice.com.au/directory/1392/document-management/software)

## Alternatives

1. [LEAP](https://www.softwareadvice.com.au/software/20175/leap) — 4.2/5 (530 reviews)
2. [Clio](https://www.softwareadvice.com.au/software/449970/Clio) — 4.7/5 (1691 reviews)
3. [8am MyCase](https://www.softwareadvice.com.au/software/3719/mycase) — 4.6/5 (784 reviews)
4. [Bonterra Apricot](https://www.softwareadvice.com.au/software/76884/bonterra-case-management) — 4.2/5 (225 reviews)
5. [Smokeball](https://www.softwareadvice.com.au/software/157579/smokeball) — 4.8/5 (356 reviews)

## Reviews

### "ServeManager Review" — 5.0/5

> **David Edward** | *1 September 2020* | Legal Services | Recommendation rating: 10.0/10
> 
> **Pros**: I used to be a computer technician so it is easy to get used to.
> 
> **Cons**: I like collaborating and I like the ease of use. I think the updates are good.
> 
> I have been very satisfied

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### "ServeManager is an Excellent IT Service Management Software" — 5.0/5

> **Nneka** | *3 February 2025* | Health, Wellness & Fitness | Recommendation rating: 8.0/10
> 
> **Pros**: As a newly implemented ticket management system, ServeManager is an excellent software choice. I like that it's easy to navigate as a new user.
> 
> **Cons**: So far, I can't think of anything that I don't like about ServeManager.
> 
> Overall, my experience with ServeManager as a new user has been great. I have been able to quickly adapt to the software after switching from Cherwell.

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### "A must have for process servers & Constables" — 5.0/5

> **Alan R.** | *30 January 2020* | Legal Services | Recommendation rating: 10.0/10
> 
> **Pros**: So many reasons to love this software. I would truly be lost without it.  I like how everything is organized. It tracks all by serves, does the billing, generates reports (even specific court forms) and the dashboard lets me keep it all in check.
> 
> **Cons**: I do wish it had a few other features. But good news, they are always updating the software. I would like to see a field sheet in the format of a \#10 envelope.  That way we can have a handy-sized field sheet that holds the documents in it or can be paperclipped for larger jobs.
> 
> The largest benefit is keeping my business finances in order. I can now stay on top of who has paid and who hasn't. I used to be at a few thousand dollars on open invoices. Now, thanks to their account aging report, I can stay on top of customers that don't pay timely. The integration with stripe has been awesome. Many of my non-local customers love paying online. The rates are in-line with everyone else out there. Customers also love the automated updates when there is an activity with their case. Happy customers return\!

-----

### "Process Server" — 5.0/5

> **Joan** | *31 August 2020* | Legal Services | Recommendation rating: 10.0/10
> 
> **Pros**: I use Serve Manager daily as I run a process service business.  Serve manager allows me to interface with my servers and clients and I am able to store all info on a serve in one place - in my job on serve manager.  I can upload emails and documents.  I can utilize the mobile site which will allow me to upload photographs into the job that also has the GPS coordinates and a date \&amp; time taken.  My clients like it in that they can upload and assign jobs to me from their desktop.  I could not do my job with ServeManager\!
> 
> **Cons**: I wish there was another date field in which we could place the depo/hearing/trial date into that we could see as well a our follow-up date.
> 
> I have had a wonder experience with ServeManager.  I talked to them about specific forms I needed integrated for specific clients and they set the forms up so that everything worked perfectly.  They have helped my business grow and grow.

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### "Love this\!" — 5.0/5

> **Chris** | *31 August 2020* | Legal Services | Recommendation rating: 10.0/10
> 
> **Pros**: I like that this not only makes the serve process easier, but it integrates billing, affidavits and customer updates in a super simple process.
> 
> **Cons**: Setting up the customer accounts... I want more control over adding and removing the customer access. I don't want the customer to have to add users for every single paralegal or attorney. I don't add them so that one of the paralegals have to play an administrative role for my management software. Some of the firms I have get some turnover and they have many lawyers, paralegals and admin staff.
> 
> This organizes my service of process business\! Billing, jobs, contracting jobs out, managing customers... EVERYTHING.

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## Links

- [View on SoftwareAdvice](https://www.softwareadvice.com.au/software/67229/servemanager)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/legal/servemanager-profile/> |
| en-AU | <https://www.softwareadvice.com.au/software/67229/servemanager> |
| en-GB | <https://www.softwareadvice.co.uk/software/67229/servemanager> |
| en-IE | <https://www.softwareadvice.ie/software/67229/servemanager> |
| en-NZ | <https://www.softwareadvice.co.nz/software/67229/servemanager> |

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