--- description: Review of LiveRez Software: system overview, features, price and cost information. Get free demos and compare to similar programs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: LiveRez | Reviews, Pricing & Demos - SoftwareAdvice AU --- Breadcrumb: [Home](/) > [Property Management Accounting Software](/directory/125/accounting-software/software) > [LiveRez](/software/62037/liverez) # LiveRez Canonical: https://www.softwareadvice.com.au/software/62037/liverez Page: 1 / 5\ Next: [Next page](https://www.softwareadvice.com.au/software/62037/liverez?page=2) > LiveRez goes beyond the standard vacation rental management software. With LiveRez, you can replace your accounting software, booking software, CRM, and operations software. Add to that an included brand-new website that’s built to convert and support from our staff, and you have a powerful connected ecosystem of features that will help you reach your goals. You'll have everything you need, including access to built-in-house connections to the industry's leading OTA's like VRBO and Airbnb. LiveRez offers integrations with a variety of credit card processing and travel insurance providers, smart home automation providers and a number of listing sites through both its in house direct connections to Airbnb, VRBO, Google Vacations and HomeToGo. Support is offered via phone, chat and email, as well as through a collection of online help and training resources, such as videos and articles. Pricing is monthly on a subscription basis. Imagine signing up for software that employs industry experts and consultants at the ready to help you grow your business. Just starting out? No problem, our smallest user begins with LiveRez with no properties in their portfolio—our beautiful websites and owner acquisition tips and tricks can help you reach your growth goals if property count is your goal. Simply looking to refine operations, or looking for a software that has everything in one place giving you all the tools you need to reach your targets? Look no further\! LiveRez has been in business for more than 15 years and was built by property managers for property managers. We innately understand the hospitality industry and your needs as a vacation property management company. Included with LiveRez: - High-converting, direct bookable websites - Built-In marketing tools - Reservation System - Intuitive Reservation Grid - Powerful automations - Text or email automated emails - Built-In Rate Management - Property and owner management - Unlimited users - Built-In CRM - Create and manage owner leads - Create and manage guest leads - Thousands of personalization options - Consistent automated messages - Extensive reporting and dashboard system - Internal Review Platform - Create Custom Surveys - Post web ratings and reviews - Capture and share guest testimonials - Owner Portals with 24/7 owner access - Reservations management for owners - Property Calendar access for owners - Sales cycle report for owners - Automated Owner statements - Built-In Work order and Maintenance platform - Automated work order creation with each reservation - Custom checklists and tasks - Built for teams of all sizes - Work orders flow into our built-in accounting system - Built-In seamless integration to top OTA's - No more double bookings - Connect to Airbnb, VRBO, Google Travel, HomeToGo - 3rd party integrations for other channel connections - Built-in Trust Accounting platform - Automated owner statements - Automated 1099;'s - Access all stakeholder statements - Custom map reservation line items into accounting - Perform reconciliations - Monitor funds - Generate, print, save or export any accounting reports - US Based support team - Partner Hub help center open 24/7 - Support team available 6 days a week - Sister companies which allow connections to travel insurance, payment processing and gateway, and extra marketing expertise > > Verdict: Rated **4.4/5** by 89 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.4/5** | 89 Reviews | | Ease of Use | 4.4/5 | Based on overall reviews | | Customer Support | 4.5/5 | Based on overall reviews | | Value for Money | 4.0/5 | Based on overall reviews | | Features | 3.9/5 | Based on overall reviews | | Recommendation percentage | 70% | (7/10 Likelihood to recommend) | ## About the vendor - **Company**: LiveRez - **Founded**: 2007 ## Commercial Context - **Pricing model**: Other - **Pricing Details**: We love hopping on calls or quick demos with managers like yourself so we can talk through your needs to see if our package and pricing align. Sharing pricing before a full demo walk through is not standard for us as there are several elements of our software that are exciting to see and that are included within our software prices, so it's extremely important to know what you're looking for in a software. We encourage you to watch the demo linked below to see if LiveRez would be a good fit for your specific needs. https://youtu.be/Rh0nr0gqIYw - **Target Audience**: Self Employed, 2–10, 11–50, 51–200 - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: United States ## Features - API - Accounting - Activity Dashboard - Alerts/Notifications - Availability Indicator - Availability Management - Billing & Invoicing - Billing Rate Management - Booking Management - Calendar Management - Channel Management - Communication Management - Contact Management - Credit Card Processing - Customer Accounts - Customer Database - Customer History - Customizable Reports - Customizable Templates - Dashboard ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Property Management Accounting Software](https://www.softwareadvice.com.au/directory/125/accounting-software/software) ## Related Categories - [Property Management Accounting Software](https://www.softwareadvice.com.au/directory/125/accounting-software/software) - [Campground Management Software](https://www.softwareadvice.com.au/directory/4362/campground-management/software) - [Online Property Management Software](https://www.softwareadvice.com.au/directory/151/web-based-property-management-software/software) - [Property Management Software](https://www.softwareadvice.com.au/directory/1662/management-apps/software) - [Property Management Software](https://www.softwareadvice.com.au/directory/150/rental-property-management-software/software) ## Alternatives 1. 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[Guesty](https://www.softwareadvice.com.au/software/418418/guesty) — 4.4/5 (466 reviews) ## Reviews ### "Good Overall Product" — 5.0/5 > **Gail** | *12 November 2024* | Hospitality | Recommendation rating: 9.0/10 > > **Pros**: It is a fairly simple process for making reservations > > **Cons**: To set things up or change things is difficult to do when you cannot get thru to the help desk quickly. > > I have not had any major problems with liveRez. ----- ### "We feel like partners with Liverez" — 5.0/5 > **Brian** | *8 June 2022* | Hospitality | Recommendation rating: 10.0/10 > > **Pros**: The things I like most about the software is the fact that it is true partnership. They work with us all the time on making improvements and new features. > > **Cons**: They went through a rough patch wouldn't have it IQ bought them but everything seems to be back on track and going well > > Live Rez always been easy to work with and with the new team it's even easier now. ----- ### "Worst customer service ever experienced" — 1.0/5 > **Lindsey** | *23 February 2017* | Real Estate | Recommendation rating: 0.0/10 > > **Pros**: Most of the team memebers where very professional during the set up process. I liked the features and design of my site and was excited that they told us that we would be treated like partners rather than customers. > > **Cons**: They did not deliver on the key features they promised and did not provide efficient/reasonable solutions that any professional would expect if they were in our position > > This company delivered the absolute worst customer service I have ever experienced. They promised a key feature (Airbnb integration) which they could not deliver once we were ready to go live. They conned us into paying the remainder of our balance before the site went live prior to informing us that they could not follow through on the integration. Most legitiamate companies in this position would have offered to return your money immediately knowing that the sole reason we purchase the software was for a feature they could not deliver. Not these people. They were so rude and unprofessional that I contacted one of their competitors for assistance after months of no response from live Rez. Streamline was able to put us in touch with Airbnb directly who immediately offered to help us with the integration. By this point we were so turned off by our experience w live Rez that we just wanted our money returned so we could switch over to a more professional company. Live Rez put us in touch w a rep who profusely apologized for our experience and promised to speak to CEO and get back to us with a solution to make up for our negative experience -- she never called us back or answers any of our calls. After several months of radio silence from live Rez we disputed the charge and filed a complaint with the BBB. The finance director from live Rez lied in writing to the BBB and chase bank in an attempt to keep our money. I then involved -- The CEO of live Rez -- he promised to step in and assist after I made him aware of the chain of events questioning why I didn't reach out to him sooner -- it's now been 6 months and he has avoided all attempts to resolve this issue in a respectful manner. He uses the holiday and bad weather as excuses to avoid our calls and emails. I would not recommend this company due to their lack of integrity, business ethics, and decency. ----- ### "Solterra Vacation Rentals in Tucson, AZ Sails Along with LiveRez" — 5.0/5 > **Kimber** | *27 August 2020* | Real Estate | Recommendation rating: 10.0/10 > > **Pros**: We like the ease of use and the integrated functions. > > **Cons**: We don't see any cons. We have enjoyed using the software for many years. > > Our overall experience has been favorable. ----- ### "5 Star Rating Is Not Enough...LiveRez Team Provides Top Technology & True Customer Service\!" — 5.0/5 > **Lyndsey** | *5 March 2014* > > I made the decision to open a vacation rental management company in 2012. As a new business, I needed tools to make me stand out. I knew that a consumer friendly website that was easy to navigate and allowed guests to book online was a must. Tyler Hurst, was my first contact at LiveRez. Tyler was the most sincere and motivated salesperson I have worked with. I decided to partner with LiveRez the evening I spoke with him. He truly listened to my concerns and wants in a booking software provider. Tyler's motivation to provide me with a tool to help me establish my vacation rental business is what set LiveRez apart from its competitors. Ease of use? It was easier than I expected \& very easy for my team members to operate. If there is ever a question about how to use LiveRez's admin system you have various "help" options to choose from. During business hours, you can feel confident that you can reach LiveRez directly via phone or email. Every time I have called for assistance, I either received the solution right away or had an answer by the end of the business day. Impressive customer service and partner support\! LiveRez also provides wonderful help documentation and informative webinars available for playback for partners to reference \& train new team members easily. Additional services LiveRez has been able to provide my business with has been integration with Quick Books, a professional \& experienced SEO service team to build web presence, creation and maintenance of my websites (including mobile), and integration with 4 of my important vendors in the business, from marketing to credit card processing. Constant updates and new features are being added to the system to further enhance our management potential each month. I have met a lot of great people since joining the vacation rental industry. The team at LiveRez has always done what they said they would and goes the extra mile. It is refreshing to do business with an organization that possesses the same core values that you created your business upon. I can easily credit LiveRez with providing me with the foundation to build upon when I broke into the vacation rental industry. Thank you, LiveRez\! Keep up the great work\! Anyone looking to take their business to the next level needs to take a look at what LiveRez offers to their partners...and make sure that you ask for Tyler when you call to schedule a demo. You'll be happy you did. ----- Page: 1 / 5\ Next: [Next page](https://www.softwareadvice.com.au/software/62037/liverez?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.com.au/software/62037/liverez) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data