--- description: Review of Freshteam Software: system overview, features, price and cost information. Get free demos and compare to similar programs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Freshteam | Reviews, Pricing & Demos - SoftwareAdvice AU --- Breadcrumb: [Home](/) > [Human Capital Management Software](/directory/1867/hcm/software) > [Freshteam](/software/51969/freshteam) # Freshteam Canonical: https://www.softwareadvice.com.au/software/51969/freshteam Page: 1 / 10\ Next: [Next page](https://www.softwareadvice.com.au/software/51969/freshteam?page=2) > Freshteam is the smart HR software for growing businesses. With Freshteam, you can attract, hire and onboard new hires, offboard exiting employees, manage employee information, and time off - all in one place. Freshteam helps attract and source top talent through various channels - a quickly customizable career site, integration with multiple free and premium job boards, and social media channels. Once the candidates are in, the recruiters can collaborate with the hiring managers to screen and interview them, share feedback, leave notes for each other, and finally, hire and roll out offers to the best candidates. Freshteam also enables the HR team to onboard new hires even before day one - whether it’s getting forms filled, documents signed, or handing out handbooks, Freshteam can do it in a few clicks. In addition, it also allows you to create an onboarding task list and assign it to respective people. You can gather all the necessary information and create employee profiles (which flesh out into a directory), manage access permissions to employee information and documents, etc. The HR software also takes complete care of employee time off, employee and manager self-service for employees to raise requests, manager approval workflows, time off reports for teams and the whole organization that give a quick view into upcoming leaves, absenteeism trends, and more. > > Verdict: Rated **4.4/5** by 209 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.4/5** | 209 Reviews | | Ease of Use | 4.3/5 | Based on overall reviews | | Customer Support | 4.1/5 | Based on overall reviews | | Value for Money | 4.3/5 | Based on overall reviews | | Features | 4.2/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Freshworks - **Location**: San Mateo, US - **Founded**: 2011 ## Commercial Context - **Starting Price**: USD 1.20 - **Pricing model**: Per User (Free version available) (Free Trial) - **Pricing Details**: Free: Free for up to 50 active employees Growth: $1 per employee/month + $59 platform fee/month billed annually Pro: $2 per employee/month + $99 platform fee/month billed annually Enterprise: $4 per employee/month + $169 platform fee/month billed annually - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000 - **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Dutch, English, French, German, Italian, Portuguese, Spanish, Traditional Chinese - **Available Countries**: Australia, Belgium, Brazil, Canada, China, Denmark, France, Germany, India, Indonesia, Ireland, Israel, Italy, Japan, Mexico, Netherlands, New Zealand, Philippines, Singapore, Spain and 4 more ## Features - 360 Degree Feedback - Access Controls/Permissions - Alerts/Notifications - Applicant Tracking - Approval Process Control - Approval Workflow - Assessment Management - Boolean Search - CRM - Calendar Management - Candidate Management - Candidate Profiles - Candidate Tracking - Careers Page - Collaboration Tools - Commenting/Notes - Compensation Management - Customisable Branding - Customizable Fields - Customizable Reports ## Integrations (10 total) - ClassMarker - Codility - Google Calendar - Google Meet - HackerEarth Assessments - HackerRank - Indeed for Employers - LinkedIn for Business - Meta for Business - ZipRecruiter ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Human Capital Management Software](https://www.softwareadvice.com.au/directory/1867/hcm/software) ## Related Categories - [Human Capital Management Software](https://www.softwareadvice.com.au/directory/1867/hcm/software) - [Online HR Software](https://www.softwareadvice.com.au/directory/369/web-based-hr-software/software) - [HR Apps](https://www.softwareadvice.com.au/directory/1879/mobile-app/software) - [Recruitment Software](https://www.softwareadvice.com.au/directory/372/recruiting-software/software) - [Applicant Tracking Systems](https://www.softwareadvice.com.au/directory/321/applicant-tracking-software/software) ## Alternatives 1. [Paylocity](https://www.softwareadvice.com.au/software/4537/web-pay) — 4.3/5 (1822 reviews) 2. [Rippling](https://www.softwareadvice.com.au/software/410674/rippling) — 4.9/5 (4614 reviews) 3. [Connecteam](https://www.softwareadvice.com.au/software/109560/connecteam) — 4.6/5 (5058 reviews) 4. [BambooHR](https://www.softwareadvice.com.au/software/27196/bamboohr-payroll) — 4.6/5 (3108 reviews) 5. [Buk](https://www.softwareadvice.com.au/software/251947/buk) — 4.8/5 (354 reviews) ## Reviews ### "Excellent for recruitment tracking and job posting" — 5.0/5 > **Nick** | *29 June 2021* | Hospital & Health Care | Recommendation rating: 10.0/10 > > **Pros**: Since using freshteam, it has cut down the time we spend posting jobs and sifting through applicants by at least 3 times. The job posting features are simple and easy to use and tracking and moving applicants on in the process couldn’t be easier. > > **Cons**: So far I have not found anything that freshteam does not have for our recruitment process, but as with everything I am sure they will continue improving and impressing. > > Freshteam solved the Careers and recruitment issues we had. Job posting was a headache and tracking applicants all over the place was a mammoth task. Freshteam cuts that time out and I now actually look forward to going through our applicants. Very impressed and will definitely continue using it for the foreseeable. ----- ### "Freshteam for easier hiring" — 5.0/5 > **Haleema** | *10 September 2023* | Human Resources | Recommendation rating: 7.0/10 > > **Pros**: The ease of use and the ability to customize each requisition (by a large margin) based on the nature of the role. We even had the feature to create separate evaluation for each role which is not very commonly available in my experience. > > **Cons**: The support team was not as helpful as we would have liked them to be. Most often we had to refer to our in house IT team for support. Any issues raised would continue to remain open for months on end without any solid solutions coming our way. As users, we had to be careful to work within certain boundaries so as to not end up depending on the support team. > > Based on the features available, I would highly recommend the tool to organizations that are particular about the quality of their hiring. ----- ### "ATS + HRIS is a winning combination" — 3.0/5 > **Verified Reviewer** | *30 June 2021* | Computer Software | Recommendation rating: 9.0/10 > > **Pros**: We don't hire often, so it never made sense to subscribe to a pure ATS solution that we'd only use 2-3 times a year. Freshteam solves that by being a combination ATS and HRIS system. The HRIS system helps us with onboarding, time off tracking, maintaining salary and review history, and more. All this for less than the cost of most ATS-only solutions. > > **Cons**: I haven't been thrilled with the Tech Support. I reported a problem with the documentation and instead of fixing it they just sent me the missing screenshots. There are some minor usability problems but after getting limited/incomplete support I'm less likely to open support cases for them. ----- ### "Good HR tool for small to mid-sized teams" — 4.0/5 > **Verified Reviewer** | *12 December 2025* | Nonprofit Organization Management | Recommendation rating: 6.0/10 > > **Pros**: Having onboarding tools, time-off tracking, and employee records all in one place reduces a lot of manual admin. It’s a solid, straightforward tool for small to mid-sized teams. > > **Cons**: Some features feel limited especially around customization and reporting. I'd say certain workflows require extra manual steps that should be automated. Customer support can also be slow > > Overall I've had a positive experience with Freshteam but I also feel there are better tools out there that have more functionality for the same price. ----- ### "Freshteam is very smooth to operate" — 4.0/5 > **Rajesh** | *6 July 2021* | Publishing | Recommendation rating: 9.0/10 > > **Pros**: 1. The consolidated Database 2. Using Bulk Email with a single click and ofcourse the "Canned response" support 3. Easily posting the job requirement 4. Screening candidates 5. Easily operate from phone (Handset Device) 6. Very easy to understand the entire operation. Don't need an expert to execute the features. Very user-friendly. > > **Cons**: 1. The data import process can be easier if the required fields can be reduced. Sometimes occurs problems during the import. Although it can be negligible\! 2. The email format (Text Body) can be more user-friendly. As of now, it follows a particular format (email/text body) only, which is not looking good as a mail body. Maybe it can add a feature similar to MS Word or Google Docs. 3. It's really excellent for the free tier, but expensive for the pro versions. > > Overall, it's a nice experience with Frehteam. We can use it for bulk mailing, posting job requirements and shortlisted the candidates smoothly. It is really a user-friendly tech tool along with its easy setup process and intuitive setting. Still, we hope it can improvise more e.g. on the mail text body format at least. ----- Page: 1 / 10\ Next: [Next page](https://www.softwareadvice.com.au/software/51969/freshteam?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.com.au/software/51969/freshteam) ## This page is available in the following languages | Locale | URL | | de | | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | | fr | | ----- ## Structured Data