About Toast POS
Toast POS pricing
Toast POS has a free version and does not offer a free trial. Toast POS paid version starts at USD 69.00/month.
Alternatives to Toast POS
Toast POS Reviews
Feature rating
- Industry: Food & Beverages
- Company size: 11–50 Employees
- Used Daily for 6-12 months
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Review Source
Outstanding POS Software
Pros
Very easy to use, awesome user interface, very helpful customer support. Toast POS is great in almost every way!
Cons
Constant updates can cause confusion when menus and their items randomly move around sometimes. Some processes are complicated and difficult to understand or remember.
Response from Toast
Thanks for the review!
- Industry: Accounting
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Toasts to Toast
Pros
Toast is the easies POS to use from front end to back end. They are the most compatible POS company for restaurants that I've had the experience working with.
Cons
Toast is growing fast and does seem to make some changes before doing any user research to see how the changes will affect the users who interact with it most. I'm happy to see them grow, but don't lose the user friendliness we all know and love!
Response from Toast
Hi Ashley, thanks for taking the time to share your experience using Toast! We encourage you to join our online community at Community.toasttab.com to connect with other restaurant leaders. Hope to see you there!
- Industry: Food & Beverages
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
Toast POS Review
Overall, I was happy with Toast. It was easy to use for the most part. There were some minor issues and some servers or bartenders did not like it. We did find that most had some previous experience with it so training was easy.
Pros
Toast was great! We used it in both our food truck and our brick and mortar. Having multiple screens was great and the convenience of the handhelds was great!
Cons
Their set up process is horrible. No support for the set up. Basically just have to find and then hire a guy to set it all up for you.
Alternatives Considered
CloverReasons for Switching to Toast POS
I went with Toast over Clover because I had several friends that were current Toast customers and they were very happy with it.Response from Toast
Hello Christopher - Thank you for sharing your experience with Toast! We're thrilled to hear that the system worked well for both your food truck and brick-and-mortar locations, especially with the convenience of the handhelds and multiple screens.
Your feedback about the setup process is incredibly valuable, and we'll pass it along to ensure we can better support customers during implementation. It's great to know that training was straightforward due to familiarity among your staff.
We're glad Toast met your needs and appreciate you choosing us over Clover based on trusted recommendations from your friends!
- Industry: Food & Beverages
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Solid When it Works
I've used it in a few different kitchens to manage the menu and track sales. It works well for FoH, and is the bane of Chefs and Cooks alike. When it works, it's a digital alternative to paper tickets. Most people I know still prefer paper.
Pros
On the fly menu changes were accessible, the UI was fairly intuitive.
Cons
We always dread seeing an update. The product's stability is inconsistent.
Response from Toast
Hello Jordan - Thank you for taking the time to share your experience. We take all feedback seriously, and we appreciate your honest feedback!
- Industry: Hospitality
- Company size: 51–200 Employees
- Used Daily for 6-12 months
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Review Source
Terrabile customer service
Not good, not a good experience with post purchase. They really sound great until you sign and then good luck.
Pros
Handheld and xtra chef are good products
Cons
There customer support is terrabile and if they approach you about payroll you better run.
Response from Toast
Hello Todd - Thank you for taking the time to share your experience. We're sorry to hear that your recent experience wasn't up to your expectations. We take all feedback seriously, and we appreciate your honest feedback.