Jolt is a comprehensive digital operations platform that is available on smartphones and tablets. Jolt helps restaurant...
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About Quore
Quore is a hospitality operations solution that helps hoteliers worldwide streamline their hotel operations, improve communication and boost productivity. The cloud-based application is utilized by hotels, management companies, and active in various countries. Hotels that use Quore have increased guest satisfaction scores by 7% and improved problem-handling scores by 3.3 points.
Every hotel department can benefit from the tools that Quore offers. Front desk agents can respond faster to guests’ needs. Engineers can stay on top of daily work orders and preventative maintenance. Housekeepers can turn over guest rooms faster and clean more efficiently. Everything that happens at a hotel will be documented and management can access daily reports to gain valuable insights into how things are going while targeting specific areas for improvement.
Quore also serves as a central hub of communication for all staff members, even digitally translating across language barriers if necessary. Guests benefit from Quore as well. Front desk agents can text with hotel guests to offer faster, contact-free service. Hotel staff receive real-time notifications and in-app reminders so that no guest’s needs ever go unmet and even the smallest issue will always get resolved.
Quore pricing
Quore does not have a free version but does offer a free trial. Quore paid version starts at USD 135.00/month.
Starting Price:
USD 135.00/month
Free Version:
No
Free trial:
Yes
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Quore Reviews
Feature rating
5 reviews of 17
View all reviews
Abbigail
- Industry: Hospitality
- Company size: 1,001–5,000 Employees
- Used Daily for 1+ year
-
Review Source
5
Reviewed on 21/04/2023
Quore is so useful we felt lost when corporate made the decision to get rid of it during COVID
Learning the system and how to best utilize it was very easy. I liked that we could have an electronic copy of our desk log and it calculates the register totals for EOD. It was easy to log notes about individual guests or rooms and send maintenance requests to appropriate staff and keep track of that. This is an all-around great program that I would recommend to any hotel. When we stopped using the program, we sincerely felt lost. This is my number 1 product recommendation to any hotel, no matter the brand.
Pros
I liked the smooth layout and ease of access. Some programs are clunky, and some have a nice, neat layout. This is the latter.
Cons
Honestly, Quore was so customizable that there was nothing that I disliked about the program. No cons here.
Joshalyn
- Industry: Hospitality
- Company size: 11–50 Employees
- Used Daily for 2+ years
-
Review Source
5
Reviewed on 08/07/2020
The Red Book
All good!!! Always improving
Pros
Log Book - Communication and List of people that read the message.
Cons
Setting up the inspections checklist.
Wish we can create our our checklist since as Jolt software
Host monthly training classes.
Alternatives Considered
JoltReasons for Switching to Quore
log book and task logResponse from Quore
Hi Joshalyn,
Thanks so much for the positive review! We're thrilled that you enjoy using the Log Book feature of Quore. Additionally, we can fulfill your wish for custom checklists. Allison from our Success Team will be reaching out to share more about these capabilities and show you where and how to access them. Please don't hesitate to contact us ([email protected]) should you have any questions.
Thanks,
Team Quore
Replied 13/07/2020
Greg
- Industry: Hospitality
- Company size: 11–50 Employees
- Used Daily for 1-5 months
-
Review Source
2
Reviewed on 28/06/2023
Not as expected
Night support always refers you to level 2 when you have a question. No is the answer to common needs.
Pros
The idea of an all in one app to reduce paper and increase efficiency in the Hotel.
Cons
User interface is not conducive to the fast pace needs of the hospitality industry, cleanings app consistently misses rooms and does not provide the functionality needed for rooms accountability. The maintenance app is heave and hard for users to operate. Most items are hard to find and there is no search functionality. Does not have an employee scheduling or time clocking function. In short the whole app.
Amulya
- Industry: Hospitality
- Company size: 501–1,000 Employees
- Used Daily for 2+ years
-
Review Source
5
Reviewed on 20/03/2019
Excellent Tracking For Business
I have used this software for over 4 years. And it is has surpassed all my expectations. It really is a great communication tool between teams.
Pros
Everything, there is absolutely nothing in this software that I do not like or use. This is a great concept and use is industry wide. Excellent communication tool for the business, if used correctly. Even if someone uses this only 50% of capability they will see the positive difference.
Cons
As stated above I love almost everything. The only thing that will make it exceptional will be allowing it to be tailored by organizational usage. That piece is still missing and there are a lot of restrictions. But still a brilliant tool.
Marissa
- Industry: Hospitality
- Company size: 11–50 Employees
- Used Daily for 6-12 months
-
Review Source
5
Reviewed on 17/06/2021
Good to keep Organized
This is a great software to use to keep Organized between departments and for reviews since everything is in one spot.
Pros
This software was easy to use and kept the departments organized. It was easy to communicate between each other.
Cons
The software it self was fine, the issues I always would run into is employees not checking their notifications or acknowledging items which led to confusion.
Response from Quore
Hi Marissa,
Thanks so much for taking the time to review us! It's great to hear that Quore makes communication and documentation easier. We understand that adoption is often a challenge when introducing a new tool or process to the team. Our Hotel Success Team can provide some tips and best practices to help. Just let us know!
Replied 22/06/2021
