--- description: Review of OpenTable Software: system overview, features, price and cost information. Get free demos and compare to similar programs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: OpenTable | Reviews, Pricing & Demos - SoftwareAdvice AU --- Breadcrumb: [Home](/) > [Customer Loyalty Software](/directory/4383/customer-loyalty/software) > [OpenTable](/software/439120/opentable) # OpenTable Canonical: https://www.softwareadvice.com.au/software/439120/opentable Page: 1 / 54\ Next: [Next page](https://www.softwareadvice.com.au/software/439120/opentable?page=2) > OpenTable helps restaurants do what they do best—better. Whether restaurant owners want to fill more seats, run smoother shifts, build guest relationships, or earn more revenue, OpenTable has easy-to-use solutions. Customers connect to a global network of 1.7 billion seated diners per year, and more than 60,000 restaurants, bars, wineries, and other venues across 105 countries and 8 languages. With free POS integrations, 2-click email campaigns, and more, restaurants can manage all of their data in one place to scale their success. > > Verdict: Rated **4.7/5** by 1319 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.7/5** | 1319 Reviews | | Ease of Use | 4.7/5 | Based on overall reviews | | Customer Support | 4.5/5 | Based on overall reviews | | Value for Money | 4.6/5 | Based on overall reviews | | Features | 4.6/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: OpenTable - **Founded**: 1998 ## Commercial Context - **Starting Price**: USD 149.00 - **Pricing model**: Flat Rate (Free version available) (Free Trial) - **Pricing Details**: Basic Plan (includes reservations, custom profile and listing, guest database \& tags \& notes, marketing tools, reviews management \& analysis, experiences, post-dining surveys, and takeout ordering): $39/month + $1.50 per network cover + $0.25/cover or $49 flat fee for reservations on business website + 2% service fee for takeout and experiences. Core Plan (all Basic features + table management, waitlist, availability controls, inventory, and POS integration): $249/month + $1 per network cover + free reservations on business website + 2% service fee for takeout and experiences. Pro Plan (all Basic \& Core features + automated email campaigns, guest preferences, guest profiles, and staff scorecards): $449/month + $1 per network cover + free reservations on business website + 2% service fee for takeout and experiences. All plans include access to boost campaigns, Bonus Points, reporting and mobile apps, integrations, and guest booking management tools. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English, French, German, Italian, Japanese, Spanish - **Available Countries**: Australia, Canada, France, Germany, Hong Kong SAR China, Ireland, Italy, Japan, Mexico, Netherlands, Singapore, Spain, Taiwan, Thailand, United Arab Emirates, United Kingdom, United States ## Features - API - Access Controls/Permissions - Activities Booking - Alerts/Notifications - Availability Management - Barcode/Ticket Scanning - Billing & Invoicing - Booking Management - Booking Notes - CRM - Calendar Management - Contact Database - Credit Card Processing - Customer Database - Customer History - Customer Support - Customizable Reports - Customizable Templates - Delivery Estimate - Delivery Management ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Customer Loyalty Software](https://www.softwareadvice.com.au/directory/4383/customer-loyalty/software) ## Related Categories - [Customer Loyalty Software](https://www.softwareadvice.com.au/directory/4383/customer-loyalty/software) - [Waitlist Software](https://www.softwareadvice.com.au/directory/4323/waitlist/software) - [Restaurant Management Software](https://www.softwareadvice.com.au/directory/2165/restaurant-management/software) - [Online Ordering Systems](https://www.softwareadvice.com.au/directory/3717/online-ordering-system/software) - [Online Booking Systems](https://www.softwareadvice.com.au/directory/432/reservation/software) ## Alternatives 1. [Booqable](https://www.softwareadvice.com.au/software/77802/booqable) — 4.8/5 (1144 reviews) 2. [Now Book It](https://www.softwareadvice.com.au/software/202351/now-book-it) — 4.9/5 (94 reviews) 3. [Mindbody](https://www.softwareadvice.com.au/software/188104/mindbody) — 4.0/5 (2990 reviews) 4. [Semper](https://www.softwareadvice.com.au/software/428396/semper-property-management-systems) — 4.3/5 (138 reviews) 5. [Acuity Scheduling](https://www.softwareadvice.com.au/software/116391/acuity-scheduling) — 4.8/5 (5745 reviews) ## Reviews ### "Love using open table" — 5.0/5 > **Julio** | *26 August 2024* | Photography | Recommendation rating: 10.0/10 > > **Pros**: I love how it lets me pick out the details and specific times and to let them know if it's for a special occasion or not. It's awesome too, that you earn points.That can go towards things. > > **Cons**: As of right now, I don't have any issues with open table. > > It's awesome to use and very user-friendly. You can create and cancel a reservation and you can see how busy a restaurant is if you're trying to book. ----- ### "Event review" — 4.0/5 > **Meg** | *29 April 2025* | Restaurants | Recommendation rating: 9.0/10 > > **Pros**: Everything in one place including reviews for our six locations, marketing and reporting > > **Cons**: Lack of customization with marketing, reporting, experiences and other daily uses ----- ### "Easy to use" — 5.0/5 > **Sara** | *16 April 2024* | Restaurants | Recommendation rating: 8.0/10 > > **Pros**: It does generate leads and has many features regarding timing, merging tables, turning on and off dining areas. > > **Cons**: It can get expensive. $250 per month for service, $1 (or more) for every diner booked from OpenTable ----- ### "Great as a secondary platform" — 5.0/5 > **Ilaria** | *22 November 2025* | Hospitality | Recommendation rating: 8.0/10 > > **Pros**: OpenTable is a good platform for bookings management. It has a great look from guests point of view. Customer support is always very fast and responsive. > > **Cons**: OpenTable does not integrate anymore with SevenRooms, therefore it has increase the workload on the platform itself. Reporting section quite difficult to use. > > From a restaurant point of view, you would need a platform that automate most of the action without checking every single minute. It is very useful to boost last minute reservations, however not ideal as a main booking platform. ----- ### "The best for bookings and reservations\!" — 5.0/5 > **Jason** | *3 January 2026* | Government Administration | Recommendation rating: 10.0/10 > > **Pros**: Great option for booking management. As a user, many restaurants have links on their websites to book reservations. I can also scroll the website for restaurants in my area and look at available times and seating options. > > **Cons**: Nothing. The website is easy to use and widely accessible. I really don’t have any complaints. I highly recommend. > > I have been very pleased and I’ve used it for many years. It is a very simple website to use, and I like that. It provides instant communication back to me, to include automatic calendar invites. ----- Page: 1 / 54\ Next: [Next page](https://www.softwareadvice.com.au/software/439120/opentable?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.com.au/software/439120/opentable) ## This page is available in the following languages | Locale | URL | | de | | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | | fr | | ----- ## Structured Data