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CoreMedia Experience Platform
4.4
Overall rating
Reviews
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About CoreMedia Experience Platform
The CoreMedia Experience Platform is a unified DXP solution that connects a powerful Content Cloud with a robust Engagement Cloud, designed to elevate experience and drive impact.
CoreMedia’s powerful hybrid headless CMS is uniquely paired with composable Marketing Cloud and Cloud Contact Center capabilities, empowering global brands to guide consumers through their buying journey by ensuring the right information gets to the right customer at the right time, leveraging more channels than any other DXP. No matter if it’s on the website, in the app, or via social media - through AI-chatbots, messaging apps, voice and video calls with human interactions - buying journeys are made easy and exciting.
Key Features of the CoreMedia Experience Platform:
Smart Content Management:
- Headless CMS flexibility
- Multilingual content marketing
- Publication and translation workflows
- Al Content Booster
- Digital asset management
- Omnichannel marketing automation
- Campaign management
- Digital signage
Personalized Experiences:
- Cross-channel marketing automation
- Email & SMS Marketing Campaigns
- Social Messaging
- Real-Time Personalization
- Segmentation Intelligence & Predictive Lead Scoring
- A/B/N Multivariate Testing
Real-time Conversations:
- Live Chat
- Conversational Bots - Chatbot & Voicebot
- Video Shopping
- Smart Windows
Cloud Contact Center:
- Click2Call, Inbound & Outbound Calls
- Call Transcript & AI Contact Classification
- Call Management
Inspirational Commerce:
- Ecommerce Integrations with Salesforce, SAP, and more
- Next-Best Recommendations (NBO & NBA)
- Shoppable Images & Videos
CoreMedia Experience Platform pricing
CoreMedia Experience Platform does not have a free version and does not offer a free trial.
Starting Price:
Not provided by vendor
Free Version:
No
Free trial:
No
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CoreMedia Experience Platform Reviews
Feature rating
5 reviews of 20
View all reviews
Verified Reviewer
- Industry: Luxury Goods & Jewelry
- Company size: 1,001–5,000 Employees
- Used Daily for 2+ years
-
Review Source
4
Reviewed on 11/01/2023
Very sophisticated CMS with in-deep customization but with slow "time to publish"
We handle a complex ecommerce website structure with multi-country / currency effectively with few disruptions. The learning curve in order to be productive has been for sure a constrain. It is essential to plan very well during the setup phase everything you need since the feature out-of the-box are not enough for corporate website.
Pros
Template are the most easy features that allows an entire page arrangement also for non-technical users. Page components are easy to use once are developed but require sometimes hard coding skills to customize them. Workflow and scheduling are also at high grade level and allows a granular control on complex website structure.
Cons
The entire page creation process is very time consuming and complex reducing the time to publish compared to other competitors. Also the user interface and browsing of CMS asset when you're composing a page is not intuitive and require a long training in order to be efficient.
Raffaele
- Industry: Design
- Company size: Self Employed
- Used Daily for 6-12 months
-
Review Source
4
Reviewed on 25/11/2024
A good service
Overall experience: CoreMedia has been a game-changer for managing and delivering high-quality digital experiences. It’s reliable, adaptable, and has significantly enhanced our content strategy and audience engagement.
Pros
I love CoreMedia's seamless integration capabilities, the robust personalization options, and its flexibility for omnichannel content delivery. The platform's performance is excellent, even with large-scale content.
Cons
Cons: The initial learning curve can be steep for new users, and some advanced features require deeper technical expertise.
Verified Reviewer
- Industry: Nonprofit Organization Management
- Company size: 201–500 Employees
- Used Weekly for 1-5 months
-
Review Source
3
Reviewed on 16/01/2024
The basics are easy to understand
I am not a main user of the tool but still have the chance to use it periodically for basic jobs.
Pros
The overall basics of this tool were easy enough for me to understand but beyond simple tasks, I had difficulty getting into the weeds of the features and fully utilizing the tool.
Cons
I felt that there was a lack of opportunity to learn more about the tool if you realized there were things that did not work or were confusing.
Stefano
- Industry: Business Supplies & Equipment
- Company size: 2–10 Employees
- Used Monthly for 6-12 months
-
Review Source
5
Reviewed on 21/10/2024
A solid solution for content management, full of useful features and tools
CoreMedia is a valid solution for content management and providing omnichannel experiences. In the last months it has been essential in our digital strategy to create a more targeted customer experience, although the learning curve may be more complex than other systems.
Pros
The e-commerce platforms integration is the greatest strength, we can connect content directly to our product catalog engaging customer experiences. Real time preview of contents across various platforms is also extremely functional.
Cons
The learning curve can be quite complex, our team needed weeks to best configure the platform settings. Prices can be expensive for small businesses.
Alternatives Considered
Adobe Experience ManagerReasons for Choosing CoreMedia Experience Platform
The cost had become too high for my needsSwitched From
Sitecore Experience PlatformReasons for Switching to CoreMedia Experience Platform
It seemed more integrated with our e-commerce platform
Antonio
- Industry: Music
- Company size: Self Employed
- Used Monthly for 6-12 months
-
Review Source
5
Reviewed on 30/09/2024
A powerful CMS platform, particularly suitable for large businesses
It's been used for almost a year to improve the online content distribution. As a music producer was useful to promote music on various platforms (social media, streaming services, websites, etc.), the CoreMedia app ensured that content was optimized and delivered consistently all over these channels.
Pros
Powerful and fast API framework for developers. It can handle large volumes of content without affecting performance.
Cons
For reasons of cost and complexity, maybe it's not the most suitable system for small businesses/startups which serve more basic functions, but surely an excellent system for larger businesses.
