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About Honeycommb
Honeycommb is a social networking solution that helps businesses engage with customers and manage brand visibility across multiple websites. Features include advertising management, a media library, communication management, automated notifications, data backup and more.
The platform offers white-labeling capabilities, which allow organizations to personalize the interface using custom logos and colors. Honeycommb enables employees to create interactive content, generate custom reports and streamline email marketing operations. Additionally, customers can utilize mobile applications to create communities, interact with other users via direct or group messages and post images, videos, links and documents in real-time using Android and iOS devices.
Honeycommb provides an application programming interface (API) and integration with Zapier, which lets businesses connect the system with several third-party platforms such as Mailchimp, HubSpot, Google Docs, Slack and more. Pricing is available on a monthly subscription and one-time license basis. Support is extended via phone, email, FAQs and documentation.
Honeycommb pricing
Honeycommb does not have a free version but does offer a free trial. Honeycommb paid version starts at USD 89.00/month.
Starting Price:
USD 89.00/month
Free Version:
No
Free trial:
Yes
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Honeycommb Reviews
Feature rating
5 reviews of 32
View all reviews
Karagan
- Industry: Retail
- Company size: 2–10 Employees
- Used Daily for 1+ year
-
Review Source
4
Reviewed on 08/03/2022
It's been amazing - but becoming quickly outdated.
Pros
I've absolutely loved my experience with honeycomb. It was extremely fast to get set up with an app for our community, and it has been a success. We've been using it for over a year though, and a lot of the promise features have not shown up. Since we've signed up, a lot of new communities have come to fruition… And seem to have a lot more features and better organization than honeycomb. With that said, they are open to feedback and are working on a lot of things… And still a solid choice with good pricing if you are looking to start a community app
Cons
We had a pretty horrible account manager for the first year, and now we go directly through their customer support. With an app at this price, it is helpful to have someone direct to speak to and give suggestions on how to improve the app proactively versus having to reach out to a support team. Additionally, we are waiting patiently for new features to come out and just keep seeing some small features show up that in the grand scheme of things don't really improve the app experience. There is limited ability to customize, integrate and improve the app on the customer ends.
Nicholas
- Industry: E-Learning
- Company size: 2–10 Employees
- Used Daily for 6-12 months
-
Review Source
5
Reviewed on 24/09/2020
Great service and a very good community platform for course providers
Overall it has been a good experience and has made a dramatic impact to the quality of service we are able to provide to our members. When we first joined Honeycommb we were using an online forum and knew we needed to change, within an hour of finding Honeycommb we were already on a product demonstration and knew this was the right thing for us. We have had no regrets at all.
Pros
The speed and ease of getting set up were very impressive. The Honeycommb team has been great to work with (we have been working with [SENSITIVE CONTENT HIDDEN]) and are constantly releasing new improvements and features to make the platform even better.
Cons
There are minor features here and there that make it feel this platform isn't yet 100% the finished product, but we were told about certain features not yet being ready before we signed up, so it wasn't a surprise. New features are added that bring the browser version closer to being like the mobile app, but there are some minor things we are still waiting to see being implemented that would tighten up the whole experience.
Chad
- Industry: Nonprofit Organization Management
- Company size: 2–10 Employees
- Used Daily for 1-5 months
-
Review Source
1
Reviewed on 13/05/2021
Its a Scam.
Feels like a scam. No free trial. No refunds. Pay us. Then we will turn it on. And it won't refund, even when it doesn't work. Can't make this up. Never had such a horrible experience with an American software company before.
Pros
I paid on Thursday. Logged into the backend. Its clunky. Poorly developed and extremely limited. Used the link from the backend to open the front end in Safari. About 20 lines of code ran, then the screen went blank. I refreshed. Nothing. Waited a few minutes thinking maybe they just need to activate it.
20 lines of code then blank again.
Perplexed, I switch to Chrome.
Same thing. 20 lines of code, then blank.
I live in Hawaii, so I thought maybe they went home and I would try again on Friday.
Same thing all day Friday, Saturday, Sunday, Monday. 20 lines of code, then a blank screen.
On Sunday I requested a refund.
Nothing. Canceled our meeting for Monday. Still no refund.
Emailed on Tuesday.
Wednesday I got a reply they would not charge me again.
I responded requesting a refund since the stupid front end never worked.
They emailed back and told me it was working fine on their end. I tried again and magically it worked for me too now.
Still would not give a refund.
Feature set is limited.
Customer support is awful.
[SENSITIVE CONTENT HIDDEN] is something special.
Don't waste your time.
Cons
Sales process. They took my money but the site never worked.
Grace
- Industry: Management Consulting
- Company size: 2–10 Employees
- Used Daily for 1-5 months
-
Review Source
5
Reviewed on 24/09/2020
The smoothest experience ever
Pros
I usually tackle any new product I venture into using with a lot skepticism.
Throughout, I was thinking, where's the catch?
But nothing, no catch.
They are a team of amazing, super helpful people, they are on top of their game, beyond responsive.
When they set my app, it was so quick, with no complications and the feedback and fixes for my approval were so quick.
Every penny I pay, I feel good about because the product is great, the service is awesome, the people behind the product and the service are real people who are kind and very supportive.
Best decision I've ever made to go with them
Cons
There's nothing I don't like about it :)
ayoub
- Industry: Security & Investigations
- Company size: 201–500 Employees
- Used Daily for 2+ years
-
Review Source
5
Reviewed on 07/08/2023
I loved my experience with the app Honeycommb
Normal problems such as adding languages and improving customer service, as for the benefits, it is easy to use compared to some similar applications
Pros
The application is fast working, does not cost the Internet, and is easy to use, and integration with your existing business processes was easy
Cons
Add multiple languages to benefit different people from different countries
