4.6
Overall rating
Reviews

4.6
Overall rating
Reviews

About SMS-iT

SMS-iT is a semi-sentient advanced CRM system with a focus on communication, blending cutting-edge technology with user-friendly features tailored for sales and marketing endeavors. Offering an expansive suite of tools, SMS-iT CRM is designed to facilitate seamless lead acquisition, client nurturing, sales management, and retention strategies, ensuring infinite scalability for businesses. With over 50 sales and marketing tools at your disposal, including built-in artificial intelligence, unlimited calling and texting capabilities, a smart inbox with messaging channels, a versatile funnel and site builder, social media planning tools, and an appointment booking system, SMS-iT CRM empowers businesses to thrive in the digital landscape. Setting itself apart with unique features such as SIM card integration, advanced AI functionalities for messaging and marketing, and compatibility with a vast ecosystem of 30 SMS gateways, as well as blockchain and IoT capabilities, SMS-iT CRM enables businesses to accelerate growth while optimizing operational costs. What truly distinguishes SMS-iT is its semi-sentient nature, allowing it to comprehend and interpret text inputs, provide contextually relevant suggestions or responses, and continuously learn from user interactions to enhance future engagements. It's akin to having an all-in-one supercharged CRM powered by AI, capable of seamlessly managing marketing, sales, messaging, and calling tasks across multiple channels. Imagine combining the best features of Salesforce, GHL, and Flowtrack into a single, powerhouse platform—that's SMS-iT CRM. And this is just the beginning. As we unveil our full range of features, you'll experience a CRM solution that truly stands in a league of its own, driving unprecedented efficiency and success for your business. SMS-iT's target market encompasses a diverse range of industries and businesses, including: Small to Medium Enterprises (SMEs): These businesses seek affordable and scalable solutions for managing customer relationships and communication, making SMS-iT an ideal choice for optimizing their operations. Marketing Agencies: Agencies specializing in marketing services and campaigns rely on SMS-iT's reliable tools to execute SMS-based marketing strategies effectively, ensuring maximum impact for their clients. E-commerce Platforms: Online retailers and marketplaces utilize SMS-iT to enhance customer engagement, boost sales, and provide timely order updates, enhancing the overall shopping experience for their customers. Financial Institutions: Banks, credit unions, and financial service providers leverage SMS-iT for transaction alerts, account updates, and customer service communication, ensuring seamless interactions with their clients. Healthcare Providers: Hospitals, clinics, and healthcare organizations trust SMS-iT for secure and efficient communication channels, enabling them to send appointment reminders, prescription notifications, and engage patients effectively. Educational Institutions: Schools, colleges, and universities rely on SMS-iT to improve communication with students, parents, and staff members, facilitating important announcements, event notifications, and deadline reminders. Event Management Companies: Organizations involved in planning and executing events, conferences, and seminars benefit from SMS-iT's effective communication tools, ensuring attendee engagement, timely reminders, and updates throughout the event lifecycle. Nonprofit Organizations: Charities, NGOs, and advocacy groups utilize SMS-iT to mobilize supporters, raise awareness, and facilitate donations or volunteer efforts, leveraging the power of SMS messaging to drive their mission forward. Hospitality Industry: Hotels, restaurants, and travel agencies prioritize guest communication and satisfaction, utilizing SMS-iT for reservation confirmations, personalized offers, and enhancing the overall guest experience. Real Estate Agencies.
SMS-iT Software - Dashboard
SMS-iT Software - Smart Inbox
SMS-iT Software - Bulk Text
SMS-iT Software - Campaigns
SMS-iT Software - Smart Tools
SMS-iT Software - Workflow Automation
SMS-iT video
SMS-iT Software - Dashboard - thumbnail
SMS-iT Software - Smart Inbox - thumbnail
SMS-iT Software - Bulk Text - thumbnail
SMS-iT Software - Campaigns - thumbnail
SMS-iT Software - Smart Tools - thumbnail

SMS-iT pricing

SMS-iT does not have a free version but does offer a free trial. SMS-iT paid version starts at USD 299.00/month.

Starting Price:
USD 299.00/month
Free Version:
No
Free trial:
Yes

Alternatives to SMS-iT

SMS-iT Reviews

Feature rating

Value for Money
4.6
Functionality
4.6
Ease of Use
4.3
Customer Support
4.7
5 reviews of 26 View all reviews
Charmaine
Charmaine
  • Industry: Information Technology & Services
  • Company size: 51–200 Employees
  • Used Weekly for 1-5 months
  • Review Source
Value for Money
0
Functionality
5
Ease of Use
5
Customer Support
0

5
Reviewed on 29/05/2023

Great software

Pros

The platform's user interface is very friendly and easy to understand. Very easy to setup and deploy. Customer support is always there whenever you need them.

Cons

Have some lagging sometimes but I know that it will be fixed eventually. Not a major issue of the platform.

Verified Reviewer
  • Industry: Marketing & Advertising
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
4
Customer Support
5

5
Reviewed on 26/07/2023

This is one slick SMS platform

love it!

Pros

This SMS platform is exceptional! It offers a wide range of features, including SMS sending, polling, QR codes, and automated campaigns. What sets it apart is the high impact of text messages - people rarely miss them, unlike social media posts, emails, or Google ads. Highly recommended for effective audience reach!

Cons

A little tricky to configure and the documentation seems to mostly be long, boring webinars

Esat
  • Industry: Financial Services
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
1
Functionality
2
Ease of Use
1
Customer Support
2

3
Reviewed on 12/09/2023

BEWARE - Dishonet, Deceiptful And Completely Lacking Integrity.

They are a start-up which is fair enough, if they communicated this i would be more understanding. but to outright lie about your products capability, lying about leting me know it being some sort of special grandfather offer ect to try make themselves look honorable.Do not trust these crooks with your business, data or in any other reason.

Pros

I did not get to use the service well as the help centre did not work, the chat support was down, and functions did not work as advertised. The marketing worked, i got sucked in.

Cons

They have advertised on the main site the integrations of the service, I signed up and after a few days of trying to speak to someone as the help centre chat ect was down got told the integrations advertised on the website are not yet working.I then requested to have my account paused until this is working, I was told this was not an option.I got told I could request a refund then once i did was told they do not offer refunds?? Even though they are advertising features on the website that are not working.THE ACTIVE CAMPAIGN LOGO IS ON THEIR LANDING PAGE, THERE IS NO WARNING OR NOTE OF THIS NOT WORKING. I then requested to have the account paused and ill try to resume this when its operational. was told no again, also that if I canceled my plan next time when the features are live the price would be more than double so pretty much a threating or stronge-arming me to stay.So not only can i not get a refund of money for a service which is adversited but is not currently operational.They lied in a reply to my review. you can email me and i will send you the transcript proving their public lie.

Jeffery
  • Industry: Information Technology & Services
  • Company size: 11–50 Employees
  • Used Weekly for 1-5 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
4
Customer Support
0

5
Reviewed on 02/05/2023

SMS-IT - Easy to Use

Pros

What I like most about SMS-IT is its ease of use. The interface has a nice flow.

Cons

Really is not a con because it is a feature but going from CLoud to the Decentralized version. Great feature, but the Link is hard to see.

Erick
  • Industry: Marketing & Advertising
  • Company size: Self Employed
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 25/01/2023

Amazing Marketing Software

excellent

Pros

I love this app because it is a one-stop shop for marketing automation. It is so easy to use and has amazing features that are important for my business. I love that I have the option to send messages to my contacts or my leads, and the app will automatically find out who you're talking too. I love that I can have a branded text message or a generic text message, depending on my needs. The price is also very affordable for the amount of services that I get. I also love that I can track my campaign performance with the software and see who responded and why.

Cons

not sure, I know V2 coming out soon so it can only get better

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