--- description: Review of eviivo Software: system overview, features, price and cost information. Get free demos and compare to similar programs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: eviivo | Reviews, Pricing & Demos - SoftwareAdvice AU --- Breadcrumb: [Home](/) > [Hotel Front Desk Software](/directory/671/front-desk/software) > [eviivo](/software/321855/eviivo-suite) # eviivo Canonical: https://www.softwareadvice.com.au/software/321855/eviivo-suite Page: 1 / 17\ Next: [Next page](https://www.softwareadvice.com.au/software/321855/eviivo-suite?page=2) > eviivo Suite is an award-winning booking and property management platform, trusted by over 30,000 accommodations globally. It is designed to help accommodation businesses of all types and sizes go further, faster, and simplify without compromise. eviivo's all-in-one platform provides hoteliers, property managers, and hosts with an easy way to manage bookings, guests, online travel agencies (OTAs) and property owners. A beautifully designed, color-coded calendar allows users to review all booking activity at a glance, regardless of source or location. It is the central place from which users can easily manage their day-to-day operations. Meanwhile, leading integrations with all major OTAs — such as Booking.com, Expedia, Airbnb, Vrbo \& Google Hotel/VR Ads — save hours by keeping not only rates and availability, but photos, descriptions, amenities, promos, policies, taxes, fees, extras and guest messages automatically synchronized across all channels. With competition only a click away, users can enable instant online bookings by adding eviivo’s Booking Engine to their existing website. Alternatively, they can create a new mobile- \& SEO-friendly website in minutes to drive commission-free direct bookings. Payment collections can also be safely automated, regardless of booking source. Hoteliers and property managers can accept instant online payment or schedule automated payments in any currency, from all major card types (including PayPal), in full Level 1 PCI compliance. They can also collect payments via secure email payment links. Because eviivo’s property and channel management features, powerful booking engine and advanced payment automation really do work as one, users save countless hours by avoiding manual entries, overbookings and other 'check-in embarrassments'. Guest communications are effortless with eviivo’s unified messaging inbox — which integrates messages from Airbnb, Booking.com, Expedia and Vrbo, plus direct emails, WhatsApp, SMS \& guest reviews — and a ground-breaking AI-powered 24/7 concierge to help users answer online inquiries, even while asleep. Dynamic pricing rules and the widest array of promo tools help reward loyalty and drive direct bookings and growth. eviivo's ‘at-a-glance’ KPI Dashboards allow revenue managers to monitor business performance and understand where demand comes from, while exception reporting and period-end trial balance movements give peace of mind to accountants. Property managers looking to expand their portfolio can rely on an architecture designed from the ground up to be multi-user, multi-property, multi-channel and multi-currency. And uniquely, not just via web browser but also via eviivo Mobile\! Property managers can look after all stakeholders, from guests to staff and external cleaning teams to property owners. eviivo Suite comes with powerful push-button invoicing features and supports a multitude of tax regimes, including easy automatic price and tax adjustments for extended stays. It can calculate, apply and report management fees and owner charges automatically, and allows users to coordinate housekeeping \& repairs via the interactive Cleaning Dashboard. eviivo Mobile, our revolutionary, award-winning native mobile app, frees users to manage their business from anywhere, anytime. Since user access can be granted under the most granular set of roles and permissions, eviivo Suite and eviivo Mobile unlock new ways to work with internal and external stakeholders. With open APIs and a host of partner integrations – from check-in \& smart lock providers to ERP systems, travel insurance \& gift vouchers – eviivo Suite is part of an ever-expanding ecosystem. Its latest integration with Zapier uses triggers based on bookings events, cancellations, room changes, or changes in cleaning/maintenance statuses, to give users freedom to build custom automated workflows between eviivo Suite and over 3,000 other apps and web services. > > Verdict: Rated **4.0/5** by 393 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.0/5** | 393 Reviews | | Ease of Use | 4.0/5 | Based on overall reviews | | Customer Support | 4.0/5 | Based on overall reviews | | Value for Money | 4.0/5 | Based on overall reviews | | Features | 4.0/5 | Based on overall reviews | | Recommendation percentage | 70% | (7/10 Likelihood to recommend) | ## About the vendor - **Company**: eviivo - **Location**: London, UK - **Founded**: 2005 ## Commercial Context - **Starting Price**: USD 40.00 - **Pricing model**: Flat Rate - **Pricing Details**: eviivo suite starts at $40 month and adjusts depending on the size of your property. To receive accurate pricing information, contact eviivo directly. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000 - **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English, French, German, Italian, Portuguese, Spanish - **Available Countries**: Austria, Belgium, Canada, France, Germany, Italy, Portugal, Spain, Switzerland, United Kingdom, United States ## Features - API - Accounting - Alerts/Notifications - Appointment Management - Availability Indicator - Availability Management - Billing & Invoicing - Billing Rate Management - Booking Management - Booking Notes - Built-in Accounting - CRM - Calendar Management - Calendar Sync - Campaign Management - Channel Analytics - Channel Management - Commission Management - Contact Management - Content Management ## Integrations (14 total) - Breezeway - Duve - GuestRevu - Jervis systems - KeyNest - Operto - PayPal - PriceLabs - RoomPriceGenie - Turno - UpMarket - Vrbo - Xero - Zapier ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Hotel Front Desk Software](https://www.softwareadvice.com.au/directory/671/front-desk/software) ## Related Categories - [Hotel Front Desk Software](https://www.softwareadvice.com.au/directory/671/front-desk/software) - [Hotel Channel Management Software](https://www.softwareadvice.com.au/directory/4345/hotel-channel-management/software) - [Channel Management Software](https://www.softwareadvice.com.au/directory/256/channel-management/software) - [Campground Management Software](https://www.softwareadvice.com.au/directory/4362/campground-management/software) - [Holiday Rental Management Software](https://www.softwareadvice.com.au/directory/4545/vacation-rental/software) ## Alternatives 1. 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Certainly the best customer service experience with any company I deal with and that includes companies like BMW etc. The eviivo training program for customer service agents and their employment selection must be the best. > > **Cons**: There is nothing not to like about this product > > I have used eviivo since it was available in the US, maybe 8 to 10 years???? Not sure anymore. They took me over from REZOVATION ----- ### "Eviivo PMS" — 5.0/5 > **Mike** | *12 March 2025* | Hospitality | Recommendation rating: 10.0/10 > > **Pros**: Excellent Customer Service \[sensitive content hidden\] > > **Cons**: Hard to get a phone Number. Not a whole lot to complain about. It Just works. > > Very good software \! Does everything it is supposed to. ----- ### "Bad, bad customer service" — 2.0/5 > **Ken &** | *7 September 2019* | Hospitality | Recommendation rating: 0.0/10 > > **Pros**: Easy to use calendar, shows full month and color coding is helpful. > > **Cons**: Customer support is terrible. They stopped using phone support and announced chat support only. The problem is chat support does not have the authority to fix anything. > > Only allow chat support. Added a feature and am paying for it but not delivered. Chat support person says will email department responsible but will not let me contact them directly. Was told a person left and did not finish my request. It has been 6 weeks and still no action. ----- ### "Returned to Eviivo because of customer service" — 5.0/5 > **Esther** | *1 September 2021* | Hospitality | Recommendation rating: 10.0/10 > > **Pros**: I like that I can take credit card payments in the software and that I have more access to be able to change reservations as I need to and as guests requests. > > **Cons**: I am waiting for the mobile app to be released. In that past I found the app pretty useless. I am really excited to see how user friendly the new app is. I think I would like to be able to see the CVC number on credit cards once it is entered. there have been a few times that that card was not working and I needed to verify the information and it will not allow me to view the CVC number one entered. > > \[SENSITIVE CONTENT\] have been so helpful\! I feel like I can call or email them at any time and they help me nearly immediately. Its so nice to have such wonderful service\! ----- ### "great over all PMS" — 5.0/5 > **Verified Reviewer** | *20 January 2021* | Hospitality | Recommendation rating: 9.0/10 > > **Pros**: Very easy to setup and use. Intuitive GUI. Company is always working to add new features. > > **Cons**: The Group Booking function is a bit clunky to apply discounts or promotions I have to touch each individual room booked, not at a group level, yet I can attribute payment on one to cover all. > > There was no PMS in place when I purchased the inn. eviivo has allowed me to run reservations much better than the previous owner. ----- Page: 1 / 17\ Next: [Next page](https://www.softwareadvice.com.au/software/321855/eviivo-suite?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.com.au/software/321855/eviivo-suite) ## This page is available in the following languages | Locale | URL | | de | | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | | fr | | ----- ## Structured Data