--- description: Review of vcita Software: system overview, features, price and cost information. Get free demos and compare to similar programs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: vcita | Reviews, Pricing & Demos - SoftwareAdvice AU --- Breadcrumb: [Home](/) > [Appointment Scheduling Software](/directory/4731/appointment-scheduling/software) > [vcita](/software/31237/vcita) # vcita Canonical: https://www.softwareadvice.com.au/software/31237/vcita Page: 1 / 13\ Next: [Next page](https://www.softwareadvice.com.au/software/31237/vcita?page=2) > vcita is a cloud-based, all-in-one business management solution designed especially for service-based micro and small businesses. Entrepreneurs and small business owners from different industries use vcita to manage their time, money, clients and marketing, all from one place. From collecting payments to managing clients, scheduling appointments to sharing documents and much more, vcita has all a business needs to organize and grow the organization. Using vcita, businesses can discover new opportunities for growth, extend the brand, drive more clients to engage and deliver unparalleled, personalized services. > > Verdict: Rated **4.5/5** by 291 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.5/5** | 291 Reviews | | Ease of Use | 4.4/5 | Based on overall reviews | | Customer Support | 4.2/5 | Based on overall reviews | | Value for Money | 4.2/5 | Based on overall reviews | | Features | 4.2/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: vcita - **Location**: Bellevue, US - **Founded**: 2010 ## Commercial Context - **Starting Price**: USD 35.00 - **Pricing model**: Flat Rate (Free Trial) - **Pricing Details**: vcita offers various subscriptions, so you can find the best fit for your needs. The Kickstart plan adds online scheduling \& event registration, online payments, and more advanced features ($29/month\*) The Business plan adds email campaigns, SMS marketing, client tags \& follow-ups, client text messages, multiple staff accounts, team calendar, 3rd party integrations \& analytics, and more advanced features ($54/month\*) The Platinum plan adds staff roles \& permissions, auto-assignment rules, custom email \& SMS notifications per service, integrations via API, and more advanced features ($93/month\*) \*Annual subscription pricing - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Dutch, English, French, German, Hebrew, Italian, Polish, Portuguese, Russian, Spanish - **Available Countries**: Australia, Belgium, Brazil, Canada, China, Denmark, France, Germany, India, Ireland, Israel, Italy, Japan, Mexico, Netherlands, New Zealand, Singapore, South Africa, Spain, Switzerland and 3 more ## Features - 2-Way Messaging - ACH Payment Processing - AI Copilot - API - Access Controls/Permissions - Accounting - Activities Booking - Activity Dashboard - Alerts/Notifications - Appointment Management - Appointment Scheduling - Attendance Tracking - Automated Responses - Automated Scheduling - Autoresponders - Availability Management - Batch Processing - Bill Payment - Billing & Invoicing - Billing Portal ## Integrations (23 total) - Constant Contact - Duda - FullContact - GoDaddy Website Builder - Google Ads - Google Analytics 360 - Google Calendar - Google Contacts - Joomla - Meta for Business - Microsoft Excel - PayPal - QuickBooks Online - QuickBooks Online Advanced - Square Payments ... and 8 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Appointment Scheduling Software](https://www.softwareadvice.com.au/directory/4731/appointment-scheduling/software) ## Related Categories - [Accounts Receivable Software](https://www.softwareadvice.com.au/directory/1843/accounts-receivable/software) - [iPad CRM Software](https://www.softwareadvice.com.au/directory/433/ipad/software) - [Contact Management Software](https://www.softwareadvice.com.au/directory/434/contact-management/software) - [CRM Apps](https://www.softwareadvice.com.au/directory/1491/mobile-crm/software) - [Small Business CRM Software](https://www.softwareadvice.com.au/directory/489/small-business/software) ## Alternatives 1. [Goldie](https://www.softwareadvice.com.au/software/404201/goldie) — 4.8/5 (1136 reviews) 2. [Vagaro](https://www.softwareadvice.com.au/software/88220/vagaro) — 4.7/5 (3630 reviews) 3. [Jobber](https://www.softwareadvice.com.au/software/3660/jobber-lawncare) — 4.6/5 (1440 reviews) 4. [Acuity Scheduling](https://www.softwareadvice.com.au/software/116391/acuity-scheduling) — 4.8/5 (5744 reviews) 5. [GlossGenius](https://www.softwareadvice.com.au/software/179440/glossgenius) — 4.8/5 (348 reviews) ## Reviews ### "Excellent scheduling features, with lots of different tools to increase sales" — 5.0/5 > **Andrew** | *7 January 2026* | Hospitality | Recommendation rating: 9.0/10 > > **Pros**: It has lots of helpful auto features which allow you to maximise income streams. The multi calendar option also allows our business to offer a variety of different activities at the same time to manage capacity levels. The overall price for this if paid yearly is very reasonable for the functions offered. > > **Cons**: The only element we'd like to see is the ability to book multiple people into one activity rather than needing to do a person by person. This would be an option for a dropdown menu of some type. However this is manageable as we've found suitable ways around this that doesn't impact our customers. > > We've used this software for over 4 years now and it has added new beneficial features as we've gone along. It has helped us see a much larger percentage of direct online bookings from customers since we've begun to use it. ----- ### "Affordable option that really offers everything you could need" — 5.0/5 > **Deidra** | *12 January 2026* | Individual & Family Services | Recommendation rating: 9.0/10 > > **Pros**: the way the calendar works really makes sense to me. It has a lot of great options for marketing but also for the overall organization of the platform. > > **Cons**: There are small glitches here and there. Overall, I really wish we could make outbound calls with our assigned business phone number. That would be a game changer for us. We also have issues with the tipping option for invoices sporadically, and I do wish we could confirm appointments for clients in cases where they tell us directly rather than through the automated system. > > The customer service has been fantastic. Very knowledgeable and helpful. Timely as well. I will continue to use vcita as long as we can. ----- ### "Great platform" — 5.0/5 > **Dalia** | *16 October 2019* | Health, Wellness & Fitness | Recommendation rating: 9.0/10 > > **Pros**: The CRM The payment and invoicing feature > > **Cons**: 1-The limitation with the PayPal automation, as I cannot specify which service I am automating in zapier 2-the layout of the emails coming from the platform with coding, doesn't look very high level > > Love the CRM and being able to have all info under one umbrella. Easy to use ----- ### "One of the best ones out there, but still needs work." — 3.0/5 > **Zarinah** | *13 January 2026* | Health, Wellness & Fitness | Recommendation rating: 7.0/10 > > **Pros**: The client portal flow for both the backend and the clients. Clean, easy, and professional looking. I love how I had sort of a “control panel” with functions to choose from without leaving the client portal. The price was reasonable. I love the “contact widget” that is placed on my website. I like the questionnaire feature within the booking flow. I like that’s it HIPPA compliant. > > **Cons**: Google calendar integration. It would block off old events that were deleted months ago from being available by clients. Almost every 3rd Saturday was not showing as available for scheduling. Literally lost potential sales until I discovered it recently. Also, the sms function seems to be unreliable despite having enough credits (only with certain clients from time to time, but recently became more frequent). There wasn’t a true waitlist for service appointments, only for “events” > > The email customer support was a pain. Took too long to get an answer. By the time I got a reply, I couldn’t see it because I was actively working by then. Email tech support is too time consuming and disrupts my schedule. ----- ### "Great value for small consulting business" — 5.0/5 > **Courtney** | *13 January 2026* | Education Management | Recommendation rating: 9.0/10 > > **Pros**: It is perfect for a small, growing business of consultants. Lots of features such as marketing and reporting that helps guide our decisions. The customer service has been outstanding and listens to our concerns and makes updates as possible to help support us better. The calendar integration is great so we do not have to keep switching back and forth between personal and Vcita calendars. Love the client portals that give a sense of security for document management and a level of autonomy for clients to see invoices, pay invoices, and schedule services. The program is very straightforward with a small learning curve but is great for mobile or desktop applications. Truly is a good value for the money. > > **Cons**: While there is great team collaboration, the dashboard is visible to all levels of the organization. Not all staff need the tools for reporting and seeing sales information for the business if not applicable to their positions. > > Overall great value for small business. I love all the tools that are available to help support many of the functions of our business. There has been great customer service and they listen to our needs. ----- Page: 1 / 13\ Next: [Next page](https://www.softwareadvice.com.au/software/31237/vcita?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.com.au/software/31237/vcita) ## This page is available in the following languages | Locale | URL | | de | | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | | fr | | ----- ## Structured Data