4.8
Overall rating
Reviews

4.8
Overall rating
(8)
Reviews

About Nexus

Nexus is a cloud-based cemetery management software solution. It is designed for cemeteries and memorial parks of all sizes. Nexus offers robust mapping capabilities, allowing staff to maintain digital maps of burial plots. The software provides the ability to print custom deeds and contracts for plot owners. It also enables staff to track cremated remains and link them to burial plots. Nexus supports electronic payment processing through integration with third-party payment gateways. Support is provided through phone, email and an online knowledge base. Updates are handled automatically by the SaaS provider.
Nexus Software - Information on your customers is key to success.
Nexus Software - Part of any IMAP purchase is the initial digitization of our clients’ maps. IMAP is customized specifically to each client.
Nexus Software - The Task Center provides instant access to a wealth of information.
Nexus Software - Information on your customers is key to success. - thumbnail
Nexus Software - Part of any IMAP purchase is the initial digitization of our clients’ maps. IMAP is customized specifically to each client. - thumbnail
Nexus Software - The Task Center provides instant access to a wealth of information. - thumbnail

Nexus pricing

Nexus does not have a free version.

Starting Price:
Not provided by vendor
Free Version:
No
Free trial:
No

Alternatives to Nexus

Karing Funeraria

0
Karing Funeraria is a cloud-based cemetery platform. With Karing Funeraria, it is possible to track and trace all...

Nexus Reviews

Feature rating

Value for Money
4.6
Functionality
4.6
Ease of Use
4.5
Customer Support
4.8
5 reviews of 8 View all reviews
Verified Reviewer
  • Industry: Retail
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Functionality
4
Ease of Use
3
Customer Support
4

4
Reviewed on 28/04/2022

Nexus allows us to efficiently manage multiple large cemeteries.

Pros

Nexus allows us to track every aspect of our cemetery managment operation efficiently and easily. We are able to track sales of land and merchandise and deduct necessary trust and perpetual care funds for the future. We are able to serve our families quickly with easy look up tools and payment features. And our maintenance staff loves the work order system to easily manage service requests and report outcomes back to admin staff without having to pass alot of physical paperwork back snd forth.

Cons

The search functions and reporting features were a bit cumbersome when initially learning the system, however as you become familiar with how the information is stored, you can become proficient fairly quickly.

Jessic
  • Industry: Retail
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
0
Functionality
5
Ease of Use
5
Customer Support
0

5
Reviewed on 21/01/2022

Organized information readily available

Nexus has been helpful to deliver a competent experience to the families and customers that we serve. I can easily give information to a family about their account balance, last payment received, space that their loved one was interred within, what vault was used, when a contract was written, what vault was used, etc. Without Nexus we would need to rely on outdated systems solely and look up everything within paper files, even if needing to gather a small amount of information. I think that we are in a time where people expect fast and accurate information as a determining factor of their faith in a business' capabilities. We are being entrusted with being the final resting place for peoples loved ones and it is our responsibility to be equipped in the age of information with clear, transparent and accurate information; Nexus helps us fulfill this duty.

Pros

I appreciate the ability to have information available from my desk without sorting through pages of paper files to find the relevant information. I can search multiple ways for information based on what the customer may be able to tell me. This can range from telling them the order of interment within the spaces, the dates of interment, remaining spaces and/or property owned, etc. I often find that I use the searching by first name only feature, or with the first couple letters of a last name when I am helping a customer who cannot remember the spelling or does not know what last name a person was interred under. The system offers the flexibility to be utilized as a great tool, while also being reliable and having all relevant information just a click away.

Cons

I have had some issues with freezing of the system and needing to force close it. I also work from a laptop, as I use the wi-fi and am mobile through the building at times when meeting with families in our conference spaces. This was problematic if I was on Nexus and would cause delays with the program if trying to use it when on wi-fi. I have not noticed these issues since we switched to the cloud based software, however.

Diane
  • Industry: Nonprofit Organization Management
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
0
Functionality
4
Ease of Use
4
Customer Support
0

4
Reviewed on 21/01/2022

Nexus is a good product but could use a few tweaks

Pros

It is easy to use and allows for a lot of information to be stored.

Cons

There is no way to refund a client's money in Nexus once the account is paid off.

Darlene
  • Industry: Religious Institutions
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
0
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 21/01/2022

Nexus features

Overall my experience is this software is easy to navigate and if you need an additional feature that can be programmed in they do their best to make it happen within reason of course. The software is always being improved and updates are usually seamless.

Pros

Nexus is very user friendly and multiple ways to get the same information. Can customize reports and invoices. We run 20 cemeteries in nexus and can keep an accurate accounting of each cemetery by department and items sold. The help menu and hands on customer service is a wonderful benefit also when so many companies offer chat windows and robot answers.

Cons

There are snags at times as with any software. We can not retrieve document images, but to be honest we haven't tried that feature in a while because it is not something we use frequently.

Nick
  • Industry: Accounting
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 27/01/2022

Long Term Nexus User

Our company has been using Nexus since 2004. We have enjoyed our switch to the cloud and are able to be more mobile with our system now. Other systems in comparison are just too expensive.

Pros

Accessibility and ease of use are the things that matter most.

Cons

I do wish we could more easily export customized data reports.

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