About iCare
iCare pricing
iCare does not have a free version but does offer a free trial. iCare paid version starts at USD 50.00/month.
Alternatives to iCare
iCare Reviews
Feature rating
- Industry: Education Management
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
iCare works for us!
Pros
I like that it is cloud hosted and practically every device and browser can be used to access the server from anywhere. Most of the data points are minable and you can create almost any report that you need.
Cons
Although the speed of the application has increased over the past years, there are many tasks that take moments to complete, rather than instantly.
Response from Orgamation Technologies
Hello Ian,
Thank you much. We really appreciate your review.
A task can be slow for many reasons:
- Too many data validations have been added, especially, if the validations are running on diverse resources.
- We just didn't optimize the underlying database query or tried to do too much in it. Sometimes, these are not caught in the QA process because of the lack of testing data. Depending on what they use more, each customer's dataset is different.
- Sometimes the underlying technology is not great and needs to be refactored.
Please send us ([email protected]) the list of your slow tasks. We will absolutely do our best to optimize them.
- Industry: Education Management
- Company size: 11–50 Employees
- Used Daily for 1-5 months
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Review Source
Fantastic Upgrade from our old program
I have been a school administrator for over 15 years and iCare is the software I have always dreamed of having. Automated features, parent engagement and lightening speed. I used to wait on hold forever to reach someone, not iCare, they are so wonderfully tech savvy! Messaging, screen sharing, phone or email- I have all the support/access I need. Thank you iCare!!
Pros
I love that it is cloud based and interactive with our parents and staff. We have only scratched the surface of what iCare can do and already it is lightyears ahead of anything else we found.
Cons
There is nothing about this software that I don't like-it loads fast, the tools are easy to use and I can access it from anywhere. If we come across something that needs to be tweaked to work better for our program, the response from iCare is great.
Response from Orgamation Technologies
Thank you so much for your kind words, Catherine. We really appreciate you taking the time to share your experience with us¿ We count ourselves lucky for customers like you.
Team iCare
- Industry: Individual & Family Services
- Company size: 2–10 Employees
- Used Daily for 6-12 months
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Review Source
Icare is the worst!!!
Extremely negative. Unfortunately we are dragging through the last couple months of our “commitment”
Pros
Nothing, it is full of bugs and bad coding. The IT guys think they know about accounting. They get offended if something isn’t working. Big language barrier and they refuse to actually help.
Cons
Everything, the accounting part angers me the most. THE SOFTWARE DOESNT WORK RIGHT!
Response from Orgamation Technologies
Candice,
It is not possible to agree with you. You have a drop-in (point-of-sale) business. For that business, nothing is developed as much and as well as iCare.
As an example of a business like yours, we have one 24x7 drop-in center that caters to 1,500 children night and day. We'll be happy to have you talk to them and see what iCare does for them.
Maybe when you started with iCare your business model wasn't fully developed or there were some gaps in communications that we couldn't get you started.
Do you mind scheduling a call with me to go through your difficulties and if they were bugs to see if they are gone? And if they were misunderstandings then get a clearer picture of your needs and operation.
Want to add one line: We have been in this business for 25 years and have dealt with thousands of centers and programs.
We couldn't have survived if more than a handful experienced what you did.
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Review Source
Wouldn't want to go without it !!!
As the owners of a 7 day a week center with over 500 children, my wife and me decided to search for a better way to run our business. We brought ICare online in November of 2007 and it literally changed the way we do business. We were using a DOS program and had to enter weekly and daily charges in manually. For years, we did all attendance and food program for the children manually as well. Staff attendance was done with punch cards that required us to calculate hours before issuing checks.
Now that we use ICare, we can quickly and easily run the reports we need and tuition is billed automatically. Overtime is calculated during the day ending process every night. Staff times are calculated and the report makes payroll a breeze. Reimbursement for childcare and food through state programs are easily justified since ICare organizes the information for you in simple reports.
Over the years, I have requested tweaks and upgrades to the software and have been very pleased with the response/results I get. Because of ICare, we are able to keep payroll to a minimum and track everything that needs tracking with amazing ease. I would recommend ICare to any one in the market to simplify and streamline their business with software.
- Industry: Education Management
- Company size: 51–200 Employees
- Used Daily for 1-5 months
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Review Source
Perfect for tricky deployments
The [SENSITIVE CONTENT] and deployment team are fantastic.
Pros
We have a very specialized set of requirements, and iCare was able to address them all directly without bizarre workarounds.
Cons
Have not found anything to yet, but we are in the deployment phase