FocalPoint Software

4.6
Overall rating
Reviews

4.6
Overall rating
Reviews

About FocalPoint Software

FocalPoint Software is an equipment rental solution designed to help businesses manage customers, work orders, dispatch, inventory, payments, and more from within a unified platform. The on-premise system lets supervisors create rental transactions and invoices according to requirements. Key features of FocalPoint Software include maintenance tracking, purchase orders, credit card processing and reporting. Businesses can store information about rental items, groups, rate tables and merchandise. Additionally, users can track phone logs, service charges, sales commissions, rental agreements and other details across customer accounts. FocalPoint Software's pricing is available on request and support is extended via online measures.
FocalPoint Software Software - FocalPoint Software item lookup
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FocalPoint Software Software - FocalPoint Software Customer Details
FocalPoint Software Software - FocalPoint Dispatch
FocalPoint Software Software - FocalPoint Mobile App
FocalPoint Software video
FocalPoint Software Software - FocalPoint Software item lookup - thumbnail
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FocalPoint Software Software - FocalPoint Software Customer Details - thumbnail
FocalPoint Software Software - FocalPoint Dispatch - thumbnail
FocalPoint Software Software - FocalPoint Mobile App - thumbnail

FocalPoint Software pricing

FocalPoint Software does not have a free version and does not offer a free trial. FocalPoint Software paid version starts at USD 7,000.00/one-time.

Starting Price:
USD 7,000.00/one-time
Free Version:
No
Free trial:
No

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FocalPoint Software Reviews

Feature rating

Value for Money
5
Functionality
4.7
Ease of Use
4.6
Customer Support
4.9
5 reviews of 18 View all reviews
Greg
  • Industry: Construction
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
5
Customer Support
4

4
Reviewed on 19/08/2024

Bosley Rental

Has been very good, the initial install and use has been easy

Pros

Ease of use, Tracking of equipment and the reservations work great

Cons

Just a few small issues that always get corrected

Alternatives Considered

Point of Rental Software

Reasons for Choosing FocalPoint Software

the old system was out dated and unsupported

Reasons for Switching to FocalPoint Software

price point and features it offered, time frame to set up
Justin
  • Industry: Construction
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
5
Customer Support
5

4
Reviewed on 17/11/2020

Focal Point Rental Software Review

Overall I have been extremely happy with Focal Point. If I ever have any issues they are just a phone call away and are very prompt. The main problems I've had wasn't because of them, it's usually due to Microsoft doing an update without warning. Of course you don't find out about this until early the next morning and any time this has happened Visum's after hours service has been in touch right away and take care of it.

Pros

Focal Point is a very user friendly software that offers a lot. It is set up to handle most any rental store ranging from party, general to heavier pieces. It handles daily, weekly and monthly rentals with ease and has an abundance of different reports that help with upper management.

Cons

There are a few tweaks to some of the reports I'd like to see made. Although Visum does have an online portal where you can request changes you'd like to see in future builds.

Steve
  • Review Source
Value for Money
0
Functionality
0
Ease of Use
3
Customer Support
5

4
Reviewed on 09/09/2015

Using Focal Point and the Visum Customer Service

Aero Equipment has been using Focal Point for several years. We are an equipment rental, sales and service company. We have found the Focal Point program to be very useful in our business. All though we are probably not utilizing the program completely, the areas that we are using have been very helpful to us.

We have had a few problems come up but support from Visum has been very good. They have been able to take care of any issues that have come up with the program in a timely manner. Upgrades and installation have been very smooth.

I would recommend this program to any companies that are in the rental business.

Annie
  • Industry: Construction
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 06/11/2020

Great software

The Focal point team is great. They always work hard to provide fixes for any issues and listen to any suggestions you have to make the product more user friendly or provide added features. This product has helped our business be able to grow our fleet, and manage our rental customers, contracts, inventory and more. We highly recommend the product to our fellow rental businesses.

Pros

Great software to help us manage our rental reservations, rental fleet, and invoicing. Helped us be able to grow our business by taking the stress of keeping track of equipment and reservations, and saved us time in the back office with invoicing.

Cons

Some functions seem to take too many "clicks" to get to desired end product.

Response from Visum

Thanks Annie!

Replied 11/11/2020
JAN
  • Industry: Retail
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
4
Customer Support
5

4
Reviewed on 06/11/2020

DAILY SOFTWARE USE

Very good working relationship with them. They are always ready to help in any way we need. The response time is great. they listen to your needs and try to improve the software continually

Pros

IT INTEGRATES RETAIL SALES WITH RENTAL SALES

Cons

Not having the ability to make notes/reminders etc Bold, or larger print where it will stand out

Response from Visum

Thanks Jan!

Replied 11/11/2020

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