--- description: Review of GraceSoft Easy InnKeeping Software: system overview, features, price and cost information. Get free demos and compare to similar programs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: GraceSoft Easy InnKeeping | Reviews, Pricing & Demos - SoftwareAdvice AU --- Breadcrumb: [Home](/) > [Hotel Front Desk Software](/directory/671/front-desk/software) > [GraceSoft Easy InnKeeping](/software/2739/easy-innkeeping) # GraceSoft Easy InnKeeping Canonical: https://www.softwareadvice.com.au/software/2739/easy-innkeeping Page: 1 / 3\ Next: [Next page](https://www.softwareadvice.com.au/software/2739/easy-innkeeping?page=2) > For hotels, condos, resorts, vacation rentals, and other short-term properties, Easy Innkeeping by GraceSoft offers a powerful cloud-based all-in-one platform that manages operations from reservations and guest communication to marketing and financials in a single system. Ideal for small to mid-sized properties, it includes advanced features like GDS connectivity, seasonal and dynamic pricing, and multi-property management. Easy Innkeeping provides a mobile-friendly online booking engine that enables direct reservations from anywhere while showcasing property details, amenities, and images. The platform streamlines housekeeping, maintenance tracking, and front desk operations, ensuring efficient day-to-day management. Built-in CRM and marketing tools allow properties to send automated emails, promotions, and guest communications. Additional features include secure payment integrations, real-time reporting and analytics, guest history tracking, unified inbox messaging, and OTA and channel manager integrations. With centralized data access and export options, Easy Innkeeping helps property managers make informed decisions, improve efficiency, and deliver a seamless guest experience. > > Verdict: Rated **4.4/5** by 55 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.4/5** | 55 Reviews | | Ease of Use | 4.3/5 | Based on overall reviews | | Customer Support | 4.3/5 | Based on overall reviews | | Value for Money | 4.3/5 | Based on overall reviews | | Features | 4.4/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: GraceSoft - **Location**: Stafford, US - **Founded**: 1999 ## Commercial Context - **Starting Price**: USD 69.00 - **Pricing model**: Flat Rate (Free version available) (Free Trial) - **Pricing Details**: Pricing is based on the number of rental units. For full pricing information, contact GraceSoft directly. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English - **Available Countries**: Canada, India, Mexico, United States ## Features - API - Access Controls/Permissions - Activities Booking - Activity Dashboard - Alerts/Notifications - Appointment Management - Availability Indicator - Availability Management - Billing & Invoicing - Billing Rate Management - Booking Management - Booking Notes - Built-in Accounting - CRM - Calendar Management - Calendar Sync - Channel Analytics - Channel Management - Communication Management - Contact Management ## Integrations (11 total) - Cashfree - Channel Manager - Google Analytics 360 - HotelSync - IdScan - Online Booking Engine - PayPal - QuickBooks Online - Shift4 - Stripe - authorize.net ## Support Options - Email/Help Desk - FAQs/Forum - Phone Support - 24/7 (Live rep) - Chat ## Category - [Hotel Front Desk Software](https://www.softwareadvice.com.au/directory/671/front-desk/software) ## Related Categories - [Hotel Front Desk Software](https://www.softwareadvice.com.au/directory/671/front-desk/software) - [Property Management Software](https://www.softwareadvice.com.au/directory/1662/management-apps/software) - [Online Property Management Software](https://www.softwareadvice.com.au/directory/151/web-based-property-management-software/software) - [Online Booking Systems](https://www.softwareadvice.com.au/directory/432/reservation/software) - [Resort Management Software](https://www.softwareadvice.com.au/directory/582/resort/software) ## Alternatives 1. [Hostaway](https://www.softwareadvice.com.au/software/165334/hostaway) — 4.8/5 (1526 reviews) 2. [Hotelizer](https://www.softwareadvice.com.au/software/351162/hotelizer-pms) — 4.9/5 (90 reviews) 3. [eZee Absolute](https://www.softwareadvice.com.au/software/11628/ezee-absolute) — 4.6/5 (405 reviews) 4. [Erbon Hospitality](https://www.softwareadvice.com.au/software/223669/erbon-suite) — 4.8/5 (72 reviews) 5. [rezStream](https://www.softwareadvice.com.au/software/410670/rezstream) — 4.7/5 (118 reviews) ## Reviews ### "Hotel operations management." — 5.0/5 > **Tatenda Taty** | *8 March 2021* | Computer Software | Recommendation rating: 10.0/10 > > **Pros**: Easy to use with already existing employees when the organization install it. Promote the best reservation that can increase the sales. Good hospitality with customers due to quick performance of software as compared to manual. Reduces data redundancy in the organization. > > **Cons**: Difficult to use for employees that are old fashioned. Cannot function without internet. High chances of malfunctioning due to system overload. High chances of malfunctioning due to viruses and malware. ----- ### "Great Software for Running Your Guest Lodging/Vacation Rental Business" — 5.0/5 > **Paula** | *30 November 2016* | Recommendation rating: 10.0/10 > > **Pros**: Visual view of bookings across units by month. > > **Cons**: Sometimes a bit finicky on my iphone. I use 90% of time on my laptop and use ipad for bookings when I am mobile. The size of the ipad is perfect for the monthly view graphic which is a wonderful way to check availability when away from home. > > I have been using this product for running my vacation rentals and b\&b for over 15 years. Although I use a variety of booking services, Easy Innkeeping is my master software for managing reservations, running financial reports and coordinating cleaning services for my properties. Can't live without it\! ----- ### "Comprehensive software but...." — 2.0/5 > **Jack** | *5 January 2016* > > But it seems to be in its infancy. Not sure if this is a startup company with a great future or an ancient technology on its way out. Parts of this software seems to have some great features but the implementation is sloppy and buggy. We have been evaluating this company for quite a few months now and needless to say we are concerned about its future. Sometimes they miss the mark with some of the most basic features but then excel in other areas. Our confidence has been tested several times and unfortunately we feel it is not ready for prime time for larger companies. Might be ok for a mom and pop with a couple of customers a months but larger hotels and resorts will most likely find it falls short on speed, accuracy and customer service. The most troubling aspect we ran into was having customer service, who is the same guy over and over, eventually just ignore us over bugs that they could not figure out. ----- ### "Excellent Company and Excellent System" — 5.0/5 > **Matthew** | *8 November 2016* | Hospitality | Recommendation rating: 10.0/10 > > **Pros**: Ease of use. Colors and icons are clearly visible. > > **Cons**: Name field won't allow hyphens or any marks. > > I love most of the system. I bought it years ago because of its ease of use and style. I needed something with icons and pictures that would trigger my memory\! 2 small issues. Guest Name field won't accept anything with hyphens or extra marks. So hyphenated names or names with umlauts etc never work. It's very odd. Secondly the viewing pain for CC done allow one to use when updating a payment or refunding. I have to pull out a paper to write the number down, then retype it into the field. Seems like there should be an easier way. ----- ### "Overall it is good" — 5.0/5 > **Lauren** | *28 August 2017* | Hospitality | Recommendation rating: 7.0/10 > > **Pros**: Updates all the time. Color coding. Guest functions are easy to setup. Live chat is nice. It is easy to update the profiles. > > **Cons**: Customer support can be difficult sometimes. Some of the functions are not the best. Group bookings aren't easy. > > Easy use for all of my staff. Convenience for ownership. Sometimes the email confirmations are messed up though. Different fields don't read certain email addresses or names so hopefully that will get fixed. ----- Page: 1 / 3\ Next: [Next page](https://www.softwareadvice.com.au/software/2739/easy-innkeeping?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.com.au/software/2739/easy-innkeeping) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data