ProActivity Suite is an environmental, health, and safety (EHS) management platform, which enables businesses to...
Benchmark Gensuite EHS
4.4
Overall rating
Reviews
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About Benchmark Gensuite EHS
Benchmark Gensuite's platform of digital solutions helps your company strengthen the foundation of its EHS, Sustainability & ESG program minimizing risk, enhancing safety programs, improving compliance and performance, and delivering on commitments and governmental mandates. Benchmark Gensuite services will also help you empower and unite your company’s team members across all levels to effectively manage risk and ensure compliance.
Under the umbrella of Benchmark Gensuite, our digital platform offers several solution categories including EHS, Sustainability, ESG Disclosure Reporting, Stewardship, Supply Chain & Operational Risk, and Quality Management. Make your programs and procedures more powerful in measurable ways with safety management software which then empowers employees to stay out of harm’s way by employing real-time data that will give them transparency into various incidents and responses. As a leading EHS software service provider, we assure your company unrivaled visibility and absolute control of site-based Environmental Health and Safety programs.
Make your equipment maintenance process easier with our Equipment Management suite, featuring tools made for conducting preventive maintenance inspection and history. Manage work orders for permits, perform regulatory compliance assurance and gain digitally enabled tools that provide you with program insights, prevent any kind of business disruptions, ensure regulatory compliance, and drive efficiency and savings company-wide.
Benchmark Gensuite’s Environmental Compliance solution helps your organization enhance its ability to track and analyze real-time data and trends to stay in line with the ever-evolving environmental requirements and regulations, all while harnessing the power of automation to help your team focus better on program improvements. Using a quality management system (QMS) with EHS functionality will empower your company to meet both customer expectations and compliance standards, reduce the possible errors, and track outcomes in real time.
Benchmark Gensuite EHS pricing
Benchmark Gensuite EHS does not have a free version and does not offer a free trial.
Starting Price:
Not provided by vendor
Free Version:
No
Free trial:
No
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Benchmark Gensuite EHS Reviews
Feature rating
5 reviews of 82
View all reviews
Max
- Industry: Airlines/Aviation
- Used Daily for 2+ years
-
Review Source
4
Reviewed on 04/05/2018
EHS software with really great functionality
Pros
The Injury & Illness Recordkeeping functionality is really strong and is built around enabling a company to stay OSHA compliant.
The other basic safety program and compliance assurance tools have everything necessary to run a basic EHS program digitally. Beyond that, there are many different tools and suites available to totally manage, expand, and improve an EHS program digitally.
Our team really likes the ease of retrieving and seeing data and charts for analysis which makes our jobs so much easier.
Cons
Customization of the platform (if needed) can be difficult, slow, time-consuming, and expensive. The permissions and scope model can be difficult for new users and non-EHS professionals to understand and use.
Response from Benchmark Gensuite
Max, We appreciate you taking the time to share your experience. It made our day here at Gensuite! We strive to offer the best solutions across enterprise risk management and compliance functions that are flexible enough to meet any business need ¿ large or small, anywhere and in any industry. We are excited and always willing to explore new and creative opportunities that simplify and improve the Gensuite user experience. In fact, we will be exploring more Do It Yourself features during the Gensuite conference this week and value your thoughts, input and ideas.
Replied 09/05/2018
Remy
- Industry: Food & Beverages
- Company size: 10,000+ Employees
- Used Daily for 2+ years
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Review Source
5
Reviewed on 17/09/2024
A world class system with 25 years of experience
I have known the Benchmark Gensuite EHS system for the last 25 years. Benchmark Gensuite EHS has been a proven EHS system all this time, evolving with the evolving needs of the EHS function. Their focus on service and responding to your needs are world class. It is good to remember that Benchmark Gensuite was always for EHS folks, developed with EHS folks.
Pros
Implementing this system is quick. Technical go-live for some basic modules can be as short as three months ! Benchmark ESG is a full suite with all one would need for EHS and ESG management, allowing for phased imlementation of modules at the speed and scope that is needed. The ESG modules are fully CSRD ready . The EHS modules will provide you with functionalities to support your EHS program, covering compliance, SIF and HOP strategies.
The use of embedded AI, like describe-itAI and the PSIF-AI are state of the art.
Also there are options to link up external vendor AI tools. For example, the 3MotionAI ergnomic tools can be integrated into the Ergonomic Risk Assessment module.
Cons
The permission model structures are kept intentionally as simple as possible. Understandable for out-of-the-box. However in some areas permission structures requirements are more complicated. Example around ESG reporting. The need for "Limited Assurance" in CSRD regulations requires a double sign off on the reported data and therefor requires more complexity, clarity and differentiation of permission levels for access, review, reporting and verification. That should probably become an out-of-the-box feature instead of a custom.
Reasons for Choosing Benchmark Gensuite EHS
International scope / cost / modular featuresSwitched From
QuenticReasons for Switching to Benchmark Gensuite EHS
- Cost/price level - High degree of out-of-the-box - CSRD readyness -Speed of implementation
Denise
-
Review Source
3
Reviewed on 03/02/2017
Powerful, but inflexible
The biggest complaint I hear from NBCU users is that Gensuite does not provide consistent and reliable data or perform as expected.
Gensuite has the ability to manage a huge volume of data, and makes it possible to extract and analyze that data. Having said that, I often hear from users that the software is not very user friendly, and many employees frequently struggle with it. There are many features that you think the application would provide'that are just are not there. My company has spent thousands on custom programming with Gensuite, and then had to spend thousands more to try to get it to perform in a manner that is useable to the field workers. I am speaking specifically of the Mobile products. NBCU has spent over $100,000 so field personnel can conduct inspections while in the field'.so far these products have not worked in a consistent manner. This is frustrating to many workers that after struggling to get the apps to work, now refuse to use the mobile apps at all. Gensuite is a good basic system, but many features that you think the application would provide just are not there.
Many at my company really just want the applications to 'work', they sometimes feel too much time and effort is made on reformatting the pages to make them look pretty, when these users just want consistency and easy functionality. Many of our users are infrequent users of Gensuite, so when you change things for the sake of change it is disconcerting to these users.
Here's what I hear most:
' Metrics run from different reporting areas in Gensuite do not match
' Mobile applications not working together
' Offline not working
' Bar and QR codes do not work
' Why is Gensuite re-formatting pages again?
' Why do we have to 'pay' to get 'basic functionality?'
' Why does it take so long for things to be addressed or fixed?......then to hear Gensuite agrees it is an issue, and often the solution is a proposal or the issue is pushed to the forgotten land of Gensuite roadmap.
Overall we are now unhappy with Gensuite and the reliability of the data, responsiveness to concerns, and functionality. Some of the tools are large and require a fair amount of customization to be useful which can be difficult at times and as a result we will start looking at alternative systems (even though we would prefer not to) if these issues are not rectified quickly.
Response from Benchmark Gensuite
Denise, we loved talking with you and your team about new ideas for simplification projects, mobile, and report improvement projects during our in-person visit earlier this month. We are actively working to address the improvement areas discussed regarding reports and are committed to working with you to improve the functionality. We are happy to report that with the latest update to the Gensuite Mobile app, the user issues your team was experiencing are addressed and based on your additional feedback we are looking at further mobile updates to enhance the Inspection Tool workflow. Thanks again for your engagement and partnership, we remain committed to delivering the highest quality solutions to meet your business process needs. - Andy Cox (VP, Customer Services & Development)
Replied 21/04/2017
James
- Industry: Medical Devices
- Company size: 51–200 Employees
- Used Daily for 6-12 months
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Review Source
5
Reviewed on 14/12/2022
This is the best platform overall for features, functionality, and value.
Overall, this software makes managing EHS easier, and I have used other symptoms where I wanted to pull my hair out. Benchmark is the best. It's not the cheapest, but neither is it the most expensive. This is the best platform overall for features, functionality, and value.
Pros
The software is intuitive, easy to use, and when I introduced it to Supervisors for use, even they agreed and love it!
Cons
Love the software - it's too bad HR Integration and Single Sign On are add-ons.
Reasons for Choosing Benchmark Gensuite EHS
Truthfully, I am a former Benchmark (Gensuite) user. And at this brand-new company, we started with Benchmark. The company I left was using ETQ reliance and I thought that ETQ was not intuitive nor user friendly. I tried to fairly compare all these options, and ultimately found Benchmark was the best.Reasons for Switching to Benchmark Gensuite EHS
Same as above.
Alan
- Industry: Chemicals
- Company size: 1,001–5,000 Employees
- Used Daily for 6-12 months
-
Review Source
5
Reviewed on 11/05/2021
Excellent solution for our needs
Gensuite customer service has been excellent. Our account representatives are very responsive.
Pros
The software is designed for its intended use so they have already considered elements that I could never have imagined. It works extremely well for its purpose.
Cons
Doing mass uploads via Excel workbooks requires certain security settings that our company's I.T. environment cannot handle. I had to upload from my personal computer.
