---
description: Review of The Applicant Manager Software: system overview, features, price and cost information. Get free demos and compare to similar programs.
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title: The Applicant Manager | Reviews, Pricing & Demos - SoftwareAdvice AU
---

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# The Applicant Manager

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> The Applicant Manager (TAM) is a cloud-based applicant tracking solution that helps recruiting agencies and teams to streamline their hiring and onboarding process. The solution lets users track job postings and actively engage quality candidates. TAM provides toolsets that allow recruiters to review, select and share applicant information within teams.&#10;&#10;&#10;TAM allows posting job details on multiple free and paid job boards such as Indeed, GlassDoor, Monster and more. Agencies can also link their social media channels such as Facebook and LinkedIn with TAM for posting job updates on these channels. Recruiters can configure rules for screening and pre-screening applications to automatically remove under-qualified applicants or duplicate entries. TAM provides advanced search features to search or filter applicants by using keywords, ratings, skills, tags or a combination of these.&#10;&#10;&#10;TAM integrates with major email service providers such as Gmail and Outlook for centralizing contact and communication details. With TAM, recruiters can collect and store confidential applicant data including EEO, disability, and VETs details to comply with OFCCP regulations. The onboarding module allows users to design and share the onboarding process with new joiners.&#10;&#10;&#10;The solution can be accessed using web browsers of any internet enabled device including smartphones.
> 
> Verdict: Rated **4.6/5** by 125 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.6/5** | 125 Reviews |
| Ease of Use | 4.7/5 | Based on overall reviews |
| Customer Support | 4.8/5 | Based on overall reviews |
| Value for Money | 4.6/5 | Based on overall reviews |
| Features | 4.5/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Top Echelon
- **Location**: Canton, US
- **Founded**: 1988

## Commercial Context

- **Starting Price**: USD 90.00
- **Pricing model**: Per Feature (Free Trial)
- **Pricing Details**: Our flexible by user and by posting packages will provide you with affordable options to meet your organization's changing needs.  Instead of requiring a fixed contract, our subscriptions are month to month.  We are committed to earning your continued business by meeting your needs and exceeding your expectations.
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: Canada, United States

## Features

- Applicant Tracking
- Application Management
- Assessment Management
- Background Screening
- Candidate Management
- Candidate Profiles
- Candidate Tracking
- Careers Page
- Compliance Management
- Compliance Tracking
- Customisable Branding
- Document Management
- Email Management
- Email Templates
- Employee Onboarding
- Internal HR
- Interview Scheduling
- Job Application Management
- Job Board
- Job Posting

## Integrations (9 total)

- BambooHR
- Dropbox Sign
- GoodHire
- Keap
- Meta for Business
- Namely
- Twitter/X
- Zendesk Suite
- ZipRecruiter

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- Chat

## Category

- [Online HR Software](https://www.softwareadvice.com.au/directory/369/web-based-hr-software/software)

## Related Categories

- [Online HR Software](https://www.softwareadvice.com.au/directory/369/web-based-hr-software/software)
- [Recruitment Software](https://www.softwareadvice.com.au/directory/372/recruiting-software/software)
- [Applicant Tracking Systems](https://www.softwareadvice.com.au/directory/321/applicant-tracking-software/software)
- [Recruitment Marketing Platforms](https://www.softwareadvice.com.au/directory/4451/recruitment-marketing-platform/software)
- [HR Software for Nonprofits](https://www.softwareadvice.com.au/directory/367/nonprofit/software)

## Alternatives

1. [CEIPAL ATS](https://www.softwareadvice.com.au/software/128044/ceipal-ats) — 4.6/5 (1260 reviews)
2. [Manatal](https://www.softwareadvice.com.au/software/71033/manatal) — 4.6/5 (141 reviews)
3. [Workable](https://www.softwareadvice.com.au/software/2922/workable) — 4.4/5 (659 reviews)
4. [Crelate](https://www.softwareadvice.com.au/software/450578/Crelate-Talent) — 4.5/5 (442 reviews)
5. [Tellent Recruitee](https://www.softwareadvice.com.au/software/22114/recruitee) — 4.4/5 (194 reviews)

## Reviews

### "The Best of TAM" — 5.0/5

> **Melissa** | *12 August 2019* | Civil Engineering | Recommendation rating: 10.0/10
> 
> **Pros**: I appreciate the customization available to me if I need it. It is also rare these days to have a service provider take your input and suggestions and put it to fruition. Another one of my favorite pieces is the regular webinars. I like learning how other companies use this software as it's given us some great ideas.
> 
> **Cons**: Now that we've used this software for a few years, our requisition list is getting rather long. When I am looking for a certain position to copy from, it'd be great to have more search features to pull the one I want.
> 
> I have worked with a few different Applicant Tracking systems and none have been this easy to use. From the ease of application to friendly and prompt customer service, this is by far my favorite system to use.

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### "Affordable" — 4.0/5

> **Ryan** | *11 August 2019* | Machinery | Recommendation rating: 10.0/10
> 
> **Pros**: It was the most affordable full feature ATS I demo'd.  It does the basic features very well.  Quick responses from customer support.  It's very nice being able to post to multiple job boards at once.  It's nice being able to search applications/resume by keyword or by tags that I've assigned.  Helps keep me accountable with reminders to follow-up with applicants, even if it's just to send a rejection email.
> 
> **Cons**: When I'm creating a new position and want to use the information from a previous post the history doesn't go back far enough sometimes, instead only showing the most recently closed positions.  They say they check in with you regularly to make sure things are going ok but that hasn't been my experience.  My original account manager checked in and was always available to answer questions but he has since left the company.  I haven't heard from anyone there for quite awhile (don't let them tell you they are having trouble reaching me either, my email address and phone number haven't changed since I signed up for the service).  Not a huge deal though, emailing customer support has always resolved my issues.  There aren't a ton of outages but I have experienced more, albeit short term, outages than I'd like to.  Sometimes the site is just inaccessible for 10-15 minutes.  We've whitelisted the site and the rest of our internet services work fine so it's not likely an issue on our end.  I usually discover this as I'm about to go into an interview and realize I can't access the applications or notes.  I wish there were a better way for my placement agency to submit applications without having to create a user account for them (doubling my cost\!).  Again, minor complaint, but it would be a nice feature.  I also wish they integrated with my personality assessment provider.  They say they've never heard of my provider - so what?  I've used them for 15+ years\!
> 
> It's saved me a lot of time and helped me be more accountable on follow-up with applications, which is huge.  Having everything in one place, being able to search through previous applicants and their application history and now allowing applicants to get lost in the process are huge benefits.

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### "TAM Fan\!" — 5.0/5

> **Michele** | *10 August 2018* | Logistics & Supply Chain | Recommendation rating: 10.0/10
> 
> **Pros**: We're a small company and TAM checked all the boxes for us at a very reasonable rate.  It is easy to use, the knowledge base is very helpful, and when we need something more, the customer service is instantaneous\! There is no waiting for help. TAM has made our lives so much easier, especially as an Affirmative Action company with the tracking requirements we have.  We've appreciated that when we have a suggestion, it is taken seriously and often times we see the system upgraded with those suggestions included.  The system seems very nimble and the TAM staff highly responsive and a pleasure to work with.  We don't use all the features, but those we do are easy and intuitive.
> 
> **Cons**: No complaints whatsoever, but looking forward to being able to text/track conversations with candidates in the future\!

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### "Great Implementation Team" — 4.0/5

> **Carri** | *9 August 2019* | Transportation/Trucking/Railroad | Recommendation rating: 7.0/10
> 
> **Pros**: I loved working with \[SENSITIVE CONTENT HIDDEN\] to implement the software. She was highly knowledgeable and is always willing to answer my questions. It is easy to get in touch with her when there are issues as well. I like that we are able to rate applicants and that the software is easy to use.
> 
> **Cons**: I have had trouble with the development/tech team implementing necessary changes. We have an ongoing issue with our application and I have asked four times for the issue to be fixed and it is still not fixed. &#10;&#10;I also think that while the development team does a good job getting the program to work correctly, they don't always focus on the end-user experience or do enough testing on mobile or different devices to see how it looks and what the UI is actually like for users. The application works, but it could be easier to use and I don't see The Applicant Manager as being interested in making things the best they can be. Instead, if I want these basic changes to make things the way I believe they should have been designed in the first place we are either put off and they don't complete those tasks, or we are told they may cost us extra. That just doesn't seem right to me.
> 
> The salesperson I first talked to was very inexperienced but VERY pleasant and great with following up and getting my questions answered. I have loved working with my client rep \[SENSITIVE CONTENT HIDDEN\]. I have struggled with frustration over the time it takes to get simple things fixed (still waiting) with the tech team.

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### "Satisfied" — 5.0/5

> **Donna** | *13 August 2019* | Insurance | Recommendation rating: 9.0/10
> 
> **Pros**: Ease of use of the tool.  It did not take long to be trained on the system, and we were able to pick up some things as we went along.  Also there are often trainings available when things change on the site.
> 
> **Cons**: I can't really think of anything I like least about the software.  It really does seem to help us with all of our current needs.
> 
> The recruiting process is more consistent and streamlined.  I also have access to what my co-worker is working on and vice versa.  We are able to work as more of a team with the software.

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## Links

- [View on SoftwareAdvice](https://www.softwareadvice.com.au/software/2465/the-applicant-manager)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/hr/the-applicant-manager-profile/> |
| en-AU | <https://www.softwareadvice.com.au/software/2465/the-applicant-manager> |
| en-GB | <https://www.softwareadvice.co.uk/software/2465/the-applicant-manager> |
| en-IE | <https://www.softwareadvice.ie/software/2465/the-applicant-manager> |
| en-NZ | <https://www.softwareadvice.co.nz/software/2465/the-applicant-manager> |

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