About ModMed
ModMed pricing
ModMed does not have a free version.
Alternatives to ModMed
ModMed Reviews
Feature rating
- Used Daily for 2+ years
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Review Source
An EMR that puts the physician and patient first
Pros
Specialty-specific EMR built that is easy to use and intuitive. Assists with proper ICD-10 coding and use of modifiers. Additional modules for Pathology, Practice Management/Billing, Telemedicine, and MIPS reporting are available as integrated features. A proactive and responsive company that takes provider issues and input seriously.
Cons
The system is designed around an optimal workflow. As with any EMR, office workflows will need to be updated in order to align with the system's capabilities.
Response from Modernizing Medicine
Tom, thank you for taking the time to share your review and for your continued support! -Alex B., Marketing
- Industry: Medical Practice
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Mod Med for small office
Pros
5 years ago, the ipad based methods of creating documentation were cutting edge. Little advancement since. Integration with other software programs.
responsiveness to suggestions to change software.
Cons
Practice management module never worked well for financial integration. Increasingly cumbersome with some errors in coding notes and services. Not very customizable.
Alternatives Considered
Nextech EHR & PMReasons for Choosing ModMed
prior EMR was much worse in documentation of notes.Switched From
eClinicalWorksReasons for Switching to ModMed
Startup costs. Monthly costs.Both were better. Ease of migration of old data. Visual diagrams.Response from Modernizing Medicine
We value your feedback, Wesley! Thank you for taking the time to leave us a review.
- Industry: Medical Practice
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
Customer Service Falls off a Cliff
With regards to the system itself, we have no issues. The features are amazing and they listen to requests for updates. It's when you have a question or concern that needs an answer that you can wait months for it (not exaggerating).
Pros
Features and updates. They listen to their customers about what can make the system better.
Cons
Customer service is the worst I've ever experienced. Even with our inferior previous EMR they would resolve customer concerns within a week. A simple question of whether we can get collections letters sent through our clearinghouse because we have ModMed BOOST has already been about a month with no response. Case: [sensitive content hidden]. This is unfortunately not a first time this has happened. It has been a reoccurring problem.
Reasons for Choosing ModMed
Sunsetting of the product forced us to make a switch.Switched From
myCare IntegrityReasons for Switching to ModMed
It was better customized to ophthalmology and patient care.Response from Modernizing Medicine
We always aim to deliver a great experience and are sorry to hear in this situation we missed the mark. Thank you for taking the time to bring this to our attention.
- Industry: Medical Practice
- Company size: 2–10 Employees
- Used Weekly for 2+ years
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Review Source
Splendid experience
Pros
It's so user friendly. I am able to get what I need easily.
Cons
I am unable to click on a path report and print it like I can the medical records. I have to view the path report and then print it.
Response from Modernizing Medicine
We're so happy you're enjoying Tina; thank you for sharing.
- Industry: Medical Practice
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
Expensive but worth it
So far so good and our staff has gotten to its functionality.
Pros
The functionality of the system is way better than our older system and is made specifically for my speciality.
Cons
The hard part is all the training and the time to do it all which takes away from patient care. It's not the most economical system in terms of pricing.
Response from Modernizing Medicine
We value your feedback, Hai-En! Thank you for taking the time to leave us a review.