LogicMonitor

4.6
Overall rating
Reviews

4.6
Overall rating
Reviews

About LogicMonitor

LogicMonitor’s SaaS-based observability and IT operations data collaboration platform helps ITOps, developers, MSPs and business leaders gain visibility into and predictability across the technologies that modern organizations depend on to deliver extraordinary employee and customer experiences. LogicMonitor seamlessly monitors everything from networks to applications to the cloud, empowering companies to focus less on troubleshooting and more on innovation. Bridge the gap between tech, teams, and IT with powerful real-time dashboards, network device configurations, full data center visibility, network scanning, and flexible alerting and reporting.
LogicMonitor Software - LogicMonitor Overview Dashboard
LogicMonitor Software - Cisco Overview Dashboard
LogicMonitor Software - Enterprise Performance Monitoring Dashboard
LogicMonitor Software - Network Performance and Topology Dashboard
LogicMonitor Software - LogicMonitor Overview Dashboard - thumbnail
LogicMonitor Software - Cisco Overview Dashboard - thumbnail
LogicMonitor Software - Enterprise Performance Monitoring Dashboard - thumbnail
LogicMonitor Software - Network Performance and Topology Dashboard - thumbnail

LogicMonitor pricing

LogicMonitor does not have a free version but does offer a free trial. LogicMonitor paid version starts at USD 3.00/month.

Starting Price:
USD 3.00/month
Free Version:
No
Free trial:
Yes

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LogicMonitor Reviews

Feature rating

Value for Money
4.3
Functionality
4.5
Ease of Use
4.3
Customer Support
4.6
5 reviews of 113 View all reviews
William
William
  • Industry: Information Technology & Services
  • Company size: 1,001–5,000 Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
4
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 07/06/2023

Logic Monitor quickly becoming a complete observability platform

It has always been good but again we are reevaluating our willingness to attach such a large price tag to our monitoring. Its regrettable because we are deeply imbedded in Logic Monitor and much of our processes will need to be refactored with a new solution.

Pros

Flexible data sources is probably in my opinion the greatest feature of LM. Not only can you easily modify existing ones but write your own to monitor really anything that has an IP.

Cons

The incremental increase in cost is starting to push us to start look at doing some/all of our monitoring with other tooling. Additionally, the kubernetes cost model is encouraging us to bake monitoring software into our clusters and remove those clusters from Logic Monitor.

Alternatives Considered

Nagios XI, Splunk Enterprise and New Relic

Reasons for Choosing LogicMonitor

cost was the biggest reason, we were also pleased with the feature set and not needing to buy everything we need a' la carte

Switched From

SolarWinds Service Desk

Reasons for Switching to LogicMonitor

features, cost and ease of deployment.
Travis
  • Industry: Transportation/Trucking/Railroad
  • Company size: 1,001–5,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 18/05/2023

LogicMonitor NPM/alert meets all requirements with all Network Engineering and NOC

Overall, it's a great cloud-based tool that continues to develop the product.

Pros

Meets all our requirements with NPM and Alertings, easy to setup and add devices. The cloud dashboard is easy to use.

Cons

The hardest part was setting up a triage of alerts during business and non-business hours. It takes time to figure out the best way to handle spam-alerts due with a single device event that affects other devices in the stream.

Paul
  • Industry: Information Technology & Services
  • Company size: 1,001–5,000 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 08/12/2024

LogicMonitor Is a Powerful and Reliable Solution

My experience with LogicMonitor is amazing.

Pros

LogicMonitor has been an exceptional alerting and monitoring solution.
I am impressed by the amazing capabilities of LogicMonitor.

Cons

LogicMonitor has been functioning effectively.
LogicMonitor is the best.

Pedro
  • Industry: Consumer Electronics
  • Company size: 11–50 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
3
Customer Support
4

3
Reviewed on 26/09/2024

LogicMonitor is a game-changer for monitoring our IT infrastructure.

Pros

The customizable dashboards and automatic alerting are real time-savers.

Cons

The interface could be more intuitive and user-friendly.

Angel
  • Industry: Automotive
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Functionality
4
Ease of Use
4
Customer Support
4

5
Reviewed on 21/11/2024

LogicMonitor helps me keep track of all my network devices and servers easily.

Pros

The user interface is very user-friendly and monitoring is straightforward.

Cons

Sometimes the alerting system can be overwhelming with too many notifications.

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