Legal Suite

Pros

I love the different modules. Currently I work with legal matters, contracts and entity management, having the separate modules helps keep everything very clean and organized. I like the fact that users can submit their contract request through a portal and check on the status and notes.

Cons

I do not like the separation of the portal to the actual contract modules. We have business owners that we need to submit requests for contracts, the request process is great, except for the fact that there are two different links to view actual contracts when the user is only read only and then a different link to submit and track your request. It would be great is you can have a create request within the contract module so they don't have to move to another location for the portal requests.

Alternatives Considered

Agiloft and Contract Advantage

Reasons for Choosing Legal Suite

Meditract did not have the different modules. It was a very simple database that didn't have the different features to handle legal matters, real estate, entity management etc. It simply was a contract database that would store you agreements and recently they upgraded to a workflow, but only for contracts. They seemed very disorganized by billing multiple times and changing the invoice number but for the same item. They were very disorganized.

Reasons for Switching to Legal Suite

The listed vendors were just several that we priced out, we tried to reach out to as many as we could to ensure we received the correct product that we needed. Legalsuite trumped all. It had the various modules, it had the workflows, it had attention to all the areas that we needed. It is a very robust system, it is easy to work with and very organized. Overall it was the best in price as well. It the most bang for the buck, other vendors didn't compare.

Pros

Ease of entering data and matter status tracking.

Cons

Reporting feature is absolutely horrible and practically non-existent. Cannot get simple reports that we used to get from previous system, "CaseTrack," unless we pay for custom reports. Creating reports to get even some basic information is not intuitive and very complicated and we cannot get reports on information that is contained in the system. The layout of reports generated by the system is poor - especially for E-Billing reports. And information is often missing from the reports even though there are columns for the information. For example, under a column that is supposed to show "Expenses," instead of the dollar amount of Expenses that were entered, it shows the word "Expenses" in the column instead of a dollar amount. E-Billing reports are often wrong - often there are multiple listings of the same invoice and all of them are added to the totals, so the totals are wrong. ALSO, assigning User Access is very problematic. You have to assign everyone to a module or modules. For example, we have different User Groups who need access to the Matters module, however, some User groups should not have access to everything in the Matters module. We tried to setup Exceptions, we cannot find a way to limit certain groups from access to the entire module. This is not working for us so we have certain groups that have access to matters which they should not. ALSO, we do not like the separate modules set up and the fact that you cannot move matters between modules.

Pros

Follows the way attorneys work. File (or case) based with document management and functions

Cons

International customer base. Need more standard operators that address the US market (50 states)

Pros

Notification
Easy to use
Integration is good

Cons

Upgrades
Processes is not easy when on premise
N/A

Pros

The GaLexy product has good capabilities when it comes to document capture, storage, and search.

Cons

Support is very thin. Much of the support staff is in Europe and doesn't work on a US time zone/calendar.