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About Club OS
Club OS is a marketing automation and sales engagement solution, which helps businesses in the fitness industry streamline processes such as text messaging, email marketing, reporting and more. Supervisors can view follow-up reminders, notes, scripts and other details for each prospect on a unified platform.
Professionals can schedule classes or personal training sessions and send event reminders to customers via email and text messages. Club OS allows managers to create branded emails, analyze unsubscribe, click or open rates and set up custom follow-up schedules for prospects. Additionally, administrators can gain visibility into key performance indicators (KPIs) through reports.
Club OS integrates with several third-party systems such as MotionSoft, HubSpot and more. Pricing is available on request and support is extended via phone, documentation, email and other online measures.
Club OS pricing
Club OS does not have a free version but does offer a free trial.
Starting Price:
Not provided by vendor
Free Version:
No
Free trial:
Yes
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Club OS Reviews
Feature rating
5 reviews of 194
View all reviews
Suzie
- Used Daily for 1+ year
-
Review Source
4
Reviewed on 17/10/2017
I use Clubs OS to track leads and KPIs for both myself and my team.
Easily able to track KPIs, stay on track for sales goals, and keep up with the efforts of my team on a daily basis.
Pros
Club OS is very user friendly and it is easy to train my team on how to use the system. The features keep me organized, especially the daily follow up tab on the dashboard. It also allows my team to keep track of their KPIs on their own and work towards their goals without a constant verbal discussion of numbers.
Cons
There have been a few glitches that we have been unable to fix, such as duplicate accounts and inaccurate numbers. The system doesn't always interact well with DataTrak.
Verified Reviewer
- Industry: Information Services
- Company size: 51–200 Employees
- Used Daily for 2+ years
-
Review Source
5
Reviewed on 08/07/2022
What best can you get for your GYM.
Pros
This is one of the best software that you can use in your gym for all your needs. We can send campaigns, emails, and SMS and manage all types of stuff related to the GYM. I am working on this software for the last 3 years.
Cons
I don't see any as we are working hard to make it best software
Tim
- Industry: Professional Training & Coaching
- Company size: 501–1,000 Employees
- Used Daily for 2+ years
-
Review Source
3
Reviewed on 19/08/2017
This app is very useful but has some quirks that keep it from being great.
Live scheduling without having to call into my club and get a receptionist involved. Easy reminders about times and events scheduled.
Pros
The way scheduling is set up with reminders for both the event owner as well as attendees added is excellent. Also having so much customization on repeat occurrences is also great to have. The UI for scheduling is simple and relatively painless to use on a mobile device. Overall this is good software and definitely better than paper scheduling.
Cons
The app itself is basically useless. There is no access to scheduling which is what trainers will use club OS for 99% of the time. So everytime you use it on your mobile device you have to go through the extra steps of "view full site" and then after login going to "scheduling" > "calendar" which becomes tedious very quickly. I have also noticed a bug on android where when selecting a time to book a client in, the popup box does not appear and you have to turn your phone to change the orientation to make it appear (it is not just out of view, the window is just non existent while the screen greys out). A suggestion would be to include scheduling on the mobile app as this would increase its use hugely. As well, when setting up users you already have to choose a job title (ie. trainer, consultant, etc) so if the app and website were customized to have a different landing page for each (ie. trainer landing page is always their weekly schedule by default so they can immediately proceed with booking/moving clients, etc) that would be also well received. I would say this is the #1 complaint for any trainers using the software.
Lance
- Used Daily for 1+ year
-
Review Source
4
Reviewed on 12/12/2017
Great easy to use scheduling and billing software for out gym.
A very easy to use scheduling and billing software for working with clients. Ease of scheduling and looking at what is scheduled.
Pros
The schedule syncs up seamlessly with my google calendar. Very convenient to mesh all my calendars into one system. Easy to use and navigate. Straight forward with how it presents sessions. Lets you know if your clients are over their amount to use.
Cons
Made it a little more tedious to collect clients payment information. Getting very specific with what needs to be input.
Tony
- Industry: Health, Wellness & Fitness
- Company size: Self Employed
- Used Daily for 1+ year
-
Review Source
5
Reviewed on 13/08/2018
Manage your training schedule with ease!
Recommend for any fitness company looking to keep their PT sessions in check.
Pros
It has alerts to remind you when an item is coming up or is due. Another great thing is that the billing portion comes in handy when you're not sure how many PT sessions the client has.
Cons
That the web version worked better than the app version.
