About Zeffy

Zeffy is a comprehensive fundraising platform for nonprofit organizations. The platform offers a range of features to support nonprofits in their fundraising efforts, such as ticketing, donations, peer-to-peer campaigns, and eCommerce. A key aspect of Zeffy is its commitment to being 100% free for nonprofits. There are no transaction fees, platform fees, or any other fees. Nonprofits using Zeffy can keep all of the donations they receive, as Zeffy's revenue comes from voluntary contributions made by donors during the payment process. This unique model allows nonprofits to maximize the impact of their fundraising. The Zeffy platform is designed to be user-friendly and customizable. Nonprofits can create branded donation pages and launch peer-to-peer campaigns using the platform's tools and resources. With a focus on simplicity and efficiency, Zeffy provides nonprofits with a reliable and cost-effective fundraising solution.
Zeffy Software - Zeffy Donor Management
Zeffy Software - Zeffy Mass Email Communication
Zeffy Software - Zeffy Donation Management
Zeffy Software - Zeffy Fundraising Management
Zeffy Software - Zeffy Registration Management
Zeffy Software - Zeffy Volunteer Management
Zeffy video
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Zeffy Software - Zeffy Mass Email Communication - thumbnail
Zeffy Software - Zeffy Donation Management - thumbnail
Zeffy Software - Zeffy Fundraising Management - thumbnail
Zeffy Software - Zeffy Registration Management - thumbnail

Zeffy pricing

Zeffy has a free version and offers a free trial.

Starting Price:
Not provided by vendor
Free Version:
Yes
Free trial:
Yes

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Zeffy Reviews

Feature rating

Value for Money
4.9
Functionality
4.5
Ease of Use
4.8
Customer Support
4.8
5 reviews of 389 View all reviews
Zeeshanali
Zeeshanali
  • Industry: Nonprofit Organization Management
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 04/04/2024

Using Zeffy

Excellent experience from a user, administrator as well as customer service

Pros

Cost effective
interactive platform that keeps on evolving
Donor management
Able to sell tickets for events and fundraise

Cons

If donors do not contribute to help cover collection cost, Zeffy can limit the amount of collection per transaction

Jennifer
  • Industry: Education Management
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 20/10/2024

Excellent platform for non-profits, excellent customer support!

It really has been so amazing. I am new to our school's PTA and I took on the task of setting up a new payment platform for our fundraising because the one we used in the past had very high fees. I feel so happy I stumbled across Zeffy because they helped make what I thought would be a confusing and difficult task into something so easy and really beneficial to our school.

Pros

The forms are very easy to use and worked perfectly for our fundraising event. We are using a combination of ticketed event forms and donation forms. I love that they have options for automatic tax receipts, thank you emails, reminder emails, the ability to add and even require short answer questions with specific purchases, and options to add notes to any order. I also love the data we can export to excel - specifically the weekly payout details and all the information for each purchase. I also like that we have the ability to scan e-tickets for check in! Customer service has also been so helpful and friendly. I have never set up a payment platform before and I have spoken with customer service and emailed them several times and my interactions have really helped me feel confident about my choice in Zeffy.

Cons

I have not come across any problems with using Zeffy for our event!

Adam
  • Industry: Nonprofit Organization Management
  • Company size: Self Employed
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Functionality
3
Ease of Use
4
Customer Support
3

3
Reviewed on 12/11/2024

Seasoned IT support ... It's good, it could be way better (but it's free)

It's been good, a bit questionable when starting our first auction ... too many unknowns that we just had to figure out.

Pros

Fairly intuitive to get running, easy to maintain and update, FAQ and online support (if you can get them)

Cons

Help documents, questionable reporting, 15+min delay in close of auctions.

Alternatives Considered

Microsoft Excel

Reasons for Switching to Zeffy

FREE ... our organization is tiny compared to most and we don't have the funds to support anything but what the organization is for
Lance
  • Industry: Construction
  • Company size: Self Employed
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 17/10/2024

0% Fees & 100% Support

Stellar. I cannot remember the last time I didn’t have something to critic about a service or product.

Pros

0% processing fees is huge. What makes the service stellar is that everyone and everything (platform, set up, forms, etc) I have worked with has been a breeze to interact with. The “pay to play” companies need to take some notes from Zeffy.

Cons

I’ll update this when I find something relevant… that they’re not a bank. When I see something, I’ll let them know because already know they want this experience to be the best.

Zach
  • Industry: Nonprofit Organization Management
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 13/09/2024

10/10 Would recommend 100%

We were able to sign up easily and begin collecting 100% of our donations right away. Sharing is easy, tracking donations and donors is straightforward. Meanwhile, we're being stonewalled by PayPal and Venmo who don't seem to be particularly friendly toward non-profits.

Pros

Ability to collect donations FEE-FREE!!!!! Also, convenient payment options (so donors don't need a special app or account), easy to sign up, straightforward form creation, option to create multiple forms, and even more functionality that I haven't even explored yet.

Cons

Honestly I haven't encountered one yet. I would be interested to know if any donors have been opting to donate fees on top of their donations.

Alternatives Considered

PayPal, Venmo and Givebutter

Reasons for Switching to Zeffy

PayPal/Venmo charge substantial fees at my expense and are difficult to set up. Givebutter seemed like, and probably is, a good option, but Zeffy seemed more straightforward to sign up, set up, and implement. Decided to give it a try and have been pleased.

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