About Zeffy
Zeffy pricing
Zeffy has a free version and offers a free trial.
Zeffy Reviews
Feature rating
- Industry: Nonprofit Organization Management
- Company size: Self Employed
- Used Daily for 2+ years
-
Review Source
Using Zeffy
Excellent experience from a user, administrator as well as customer service
Pros
Cost effective
interactive platform that keeps on evolving
Donor management
Able to sell tickets for events and fundraise
Cons
If donors do not contribute to help cover collection cost, Zeffy can limit the amount of collection per transaction
- Industry: Education Management
- Company size: 2–10 Employees
- Used Daily for 1-5 months
-
Review Source
Excellent platform for non-profits, excellent customer support!
It really has been so amazing. I am new to our school's PTA and I took on the task of setting up a new payment platform for our fundraising because the one we used in the past had very high fees. I feel so happy I stumbled across Zeffy because they helped make what I thought would be a confusing and difficult task into something so easy and really beneficial to our school.
Pros
The forms are very easy to use and worked perfectly for our fundraising event. We are using a combination of ticketed event forms and donation forms. I love that they have options for automatic tax receipts, thank you emails, reminder emails, the ability to add and even require short answer questions with specific purchases, and options to add notes to any order. I also love the data we can export to excel - specifically the weekly payout details and all the information for each purchase. I also like that we have the ability to scan e-tickets for check in! Customer service has also been so helpful and friendly. I have never set up a payment platform before and I have spoken with customer service and emailed them several times and my interactions have really helped me feel confident about my choice in Zeffy.
Cons
I have not come across any problems with using Zeffy for our event!
- Industry: Nonprofit Organization Management
- Company size: Self Employed
- Used Daily for 1-5 months
-
Review Source
Seasoned IT support ... It's good, it could be way better (but it's free)
It's been good, a bit questionable when starting our first auction ... too many unknowns that we just had to figure out.
Pros
Fairly intuitive to get running, easy to maintain and update, FAQ and online support (if you can get them)
Cons
Help documents, questionable reporting, 15+min delay in close of auctions.
Alternatives Considered
Microsoft ExcelReasons for Switching to Zeffy
FREE ... our organization is tiny compared to most and we don't have the funds to support anything but what the organization is for- Industry: Construction
- Company size: Self Employed
- Used Daily for 6-12 months
-
Review Source
0% Fees & 100% Support
Stellar. I cannot remember the last time I didn’t have something to critic about a service or product.
Pros
0% processing fees is huge. What makes the service stellar is that everyone and everything (platform, set up, forms, etc) I have worked with has been a breeze to interact with. The “pay to play” companies need to take some notes from Zeffy.
Cons
I’ll update this when I find something relevant… that they’re not a bank. When I see something, I’ll let them know because already know they want this experience to be the best.
- Industry: Nonprofit Organization Management
- Company size: 2–10 Employees
- Used Daily for 1-5 months
-
Review Source
10/10 Would recommend 100%
We were able to sign up easily and begin collecting 100% of our donations right away. Sharing is easy, tracking donations and donors is straightforward. Meanwhile, we're being stonewalled by PayPal and Venmo who don't seem to be particularly friendly toward non-profits.
Pros
Ability to collect donations FEE-FREE!!!!! Also, convenient payment options (so donors don't need a special app or account), easy to sign up, straightforward form creation, option to create multiple forms, and even more functionality that I haven't even explored yet.
Cons
Honestly I haven't encountered one yet. I would be interested to know if any donors have been opting to donate fees on top of their donations.