--- description: Review of Fresha Software: system overview, features, price and cost information. Get free demos and compare to similar programs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Fresha | Reviews, Pricing & Demos - SoftwareAdvice AU --- Breadcrumb: [Home](/) > [Appointment Scheduling Software](/directory/4731/appointment-scheduling/software) > [Fresha](/software/186610/shedul) # Fresha Canonical: https://www.softwareadvice.com.au/software/186610/shedul Page: 1 / 59\ Next: [Next page](https://www.softwareadvice.com.au/software/186610/shedul?page=2) > Fresha is the world’s \#1 booking software for salons, spas, and wellness businesses, trusted by over 450,000 professionals in over 120 countries. Designed to simplify operations and supercharge growth, Fresha provides an intuitive, all-in-one platform to manage appointments, streamline payments, and enhance client experiences. Boost your sales and attract new clients by accepting online bookings directly through Google search, your Facebook and Instagram pages, and your website. Clients are easily kept up to date via automated messages, emails and the mobile app. Fresha also empowers businesses to increase revenue with built-in marketing tools, client management features, and optional payment processing. Whether you're a solo practitioner or managing a multi-location business, Fresha offers the tools you need to succeed—all in one place. > > Verdict: Rated **4.8/5** by 1445 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.8/5** | 1445 Reviews | | Ease of Use | 4.8/5 | Based on overall reviews | | Customer Support | 4.8/5 | Based on overall reviews | | Value for Money | 4.8/5 | Based on overall reviews | | Features | 4.7/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Fresha - **Founded**: 2012 ## Commercial Context - **Starting Price**: $14.95 - **Pricing model**: Per User (Free Trial) - **Pricing Details**: Software that grows with your business. Don't wait\! Start your 7 day free trial today and enter 2026 with the industry's best software. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Arabic, Brazilian Portuguese, Bulgarian, Chinese, Croatian, Czech, Danish, Dutch, English, Estonian, European Portuguese, Finnish, French, German, Greek, Hebrew, Hungarian, Indonesian, Italian, Japanese, Lithuanian, Malay, Norwegian, Polish, Portuguese, Romanian, Russian, Slovenian, Spanish, Swedish, Ukrainian, Vietnamese - **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 208 more ## Features - API - Access Controls/Permissions - Activity Dashboard - Alerts/Notifications - Appointment Management - Appointment Scheduling - Attendance Tracking - Automated Scheduling - Availability Indicator - Availability Management - Before & After Pictures - Billing & Invoicing - Booking Management - Booth Rental Management - CRM - Calendar Management - Calendar Sync - Class Management - Class Scheduling - Client Database ## Integrations (1 total) - Meta for Business ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Appointment Scheduling Software](https://www.softwareadvice.com.au/directory/4731/appointment-scheduling/software) ## Related Categories - [Scheduling Software](https://www.softwareadvice.com.au/directory/4738/scheduling/software) - [Pet Grooming Software](https://www.softwareadvice.com.au/directory/4633/pet-grooming/software) - [Yoga Studio Software](https://www.softwareadvice.com.au/directory/4544/yoga-studio/software) - [Dietitian Software](https://www.softwareadvice.com.au/directory/4720/nutritionist/software) - [Personal Training Software](https://www.softwareadvice.com.au/directory/4410/personal-trainer/software) ## Alternatives 1. [Goldie](https://www.softwareadvice.com.au/software/404201/goldie) — 4.8/5 (1136 reviews) 2. [Vagaro](https://www.softwareadvice.com.au/software/88220/vagaro) — 4.7/5 (3630 reviews) 3. [Doctoralia for Specialists](https://www.softwareadvice.com.au/software/356406/doctoralia-pro) — 4.7/5 (409 reviews) 4. [Acuity Scheduling](https://www.softwareadvice.com.au/software/116391/acuity-scheduling) — 4.8/5 (5744 reviews) 5. [GlossGenius](https://www.softwareadvice.com.au/software/179440/glossgenius) — 4.8/5 (348 reviews) ## Reviews ### "Same old app from whenever it was a new thing" — 3.0/5 > **Anonymous User** | *20 March 2026* | Marketing & Advertising | Recommendation rating: 3.0/10 > > **Pros**: Same old platform almost no change to the UI but more outlets so a biz dev focused business not user centric > > **Cons**: No focus on the UI or fixing major UX issues in navigating the home page and finding your same barber in the app can be a challenge so you'd rather call to book sometimes and just use the app for payments > > More of a payment app at the moment and not really the go-to for discovering new salons in your area ----- ### "Injuring Clients, Deleting Clients" — 4.0/5 > **apPIERances** | *13 February 2026* | Consumer Services | Recommendation rating: 3.0/10 > > **Pros**: Value for Money Customer Support Ease of Use Reminder Notifications Inventory Management is ok Scheduling > > **Cons**: Fresha overrides client information if clients choose to use same phone \& email for reminders. (think families, children, frail elders) Fresha chooses to use the credit card name instead of the client name for transactions. Current situation .... Fresha deleted elderly (90yr +) client medical \& profile information and replaced with another younger client (early 60yr+) profile information Result: no address to the frail elderly client on round the clock care to drive to their home to provide services. no profile charts for this client. etc > > Issue has been discussed \& submitted for almost a year to Fresha. We are of the opinion that Fresha is not concerned that lives are being severely impacted (hospitalization, no appointments, no reminders, client name changes, etc) Fresha overrides client information if each and every client doesn't use an email, phone \& credit card unrelated to all other clients. - families \& elderly typically share this information to ensure appropriate transportation \& finances. ----- ### "Appointments, scheduling and notes | An all-in-one no-brainer app" — 5.0/5 > **Jorge** | *22 November 2023* | Alternative Medicine | Recommendation rating: 10.0/10 > > **Pros**: First of all: FREE\! Second: Complete\! Third: take notes, upload pictures which is great for before/after pictures or medical exams, prescriptions, etc. Fourth: Patient notifications by e-mail and SMS... is that enough? > > **Cons**: I'd love to be able to edit the SMS reminder. I love the fact it has Portuguese as a language, since I'm based in Portugal. HOWEVER, the fact that it uses Portuguese from Brazil (as if that's even legit) is annoying. Words like "gerenciamento" and "oi" on a reminder for a health appointment in Portugal shouldn't exist if you want to look professional :( ----- ### "Where is customer service as a business beware" — 1.0/5 > **Catherine** | *31 January 2026* | Cosmetics | Recommendation rating: 0.0/10 > > **Pros**: right now I can’t think of anything that is a con that they’ve provided me with fresh unfortunately has really left a bad taste of my mouth as a small business owner > > **Cons**: They like to charge a lot of extra fees on top of what you pay monthly fees wherever they can. You can’t cancel your own client appointments without them charging you. > > The worst customer experience I have ever experienced as a business First of all, we already pay $72 a month just for an online booking system with four users -the system only emails And texts our clients we have no additional services so how a company charges that to begin is insane I called them today because we got a $15 fee for a customer booking through the fresha market marketplace app which I understand. They deserve a commission for that but our client called us and asked us to cancel her appointment in which we did so. And apparently their policy is we need to ask the client to go and cancel online??? As a business owner, how do we just tell our client to do with themselves? The client calls for a reason something has come up there’s an emergency whatever the reason is we shouldn’t have to resort to tell our clients to go and do it Their selves. I called customer service and asked for a refund. They would not do it, they told me that was their policy. I will be cancelling my whole debit system and booking system with my salon with this company they like to charge everything that they absolutely can and there’s definitely just as good other companies out there for booking systems besides Fresha that does just the same. Please stay clear of this company. The customer service is lacking. ----- ### "Fresha in no longer "Free"" — 4.0/5 > **John** | *13 July 2025* | Health, Wellness & Fitness | Recommendation rating: 8.0/10 > > **Pros**: It has great functionality and up until recently it was "Free" The functionality is probably the richest of any other Software in the Beauty industry and this is the reason that it often referred to as the world's \#1 booking software. It is very user friendly and easy to set up and maintain. The Reporting even in the core system is more than adequate. The Help Center and Knowledge base are brilliant and there are abundant videos on Youtube to help one set up all functionality. > > **Cons**: Fresha has built its reputation and user base on the premise that it was "Free"software. However over time they have slowly removed some of the "Free" functionality and started charging. One example being the calculation of Commission which was incorporated into the Payroll module that is not compatible in South Africa. In addition On-line payments which is a must in our indusrty is not available locally. Now giving a full ONE months notice they will start to charge a monthly subscriptions from 1st August 2025 for core features at R90 per person available for bookings. Unfortunately as the software and your data is held in the cloud you will no longer have access after this date. > > It has helped our business dramatically I now have immediate and total control of my finances. We have recently started using the marketing functionallity and it is impressive. ----- Page: 1 / 59\ Next: [Next page](https://www.softwareadvice.com.au/software/186610/shedul?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.com.au/software/186610/shedul) ## This page is available in the following languages | Locale | URL | | de | | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | | fr | | ----- ## Structured Data