About LionDesk
LionDesk pricing
LionDesk does not have a free version but does offer a free trial. LionDesk paid version starts at USD 30.00/month.
Alternatives to LionDesk
LionDesk Reviews
Feature rating
- Industry: Real Estate
- Company size: 1,001–5,000 Employees
- Used Weekly for 1+ year
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Review Source
Feature rich CRM for realtors at an affordable price
I highly recommend LionDesk to any Realtor looking for an affordable CRM with essential features.
Pros
LionDesk can do most things a good CRM can do. Drip campaigns are very easy to set up. It helps me to respond back to potential leads quickly. It offers lower fees than most of the competitors in the market.
Cons
The software can be glitchy at times and the customer support needs improvement. I had a poor experience syncing contacts and leads into the system but the issue was resolved after reaching out to the support.
- Industry: Real Estate
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
LionDesk Has Been A Great Buy For Me!
Better lead management with my database. When leads come in from FB they go straight into a custom text/email campaign and don't fall through the cracks. The platform is clean and easy to navigate and I like the format a lot. I highly recommend the product. It's clear this company is going to continue to roll out with innovative and good upgrades to the software. Looking forward to seeing them.
Pros
I love this platform so far. It has been very user friendly and has most of the features I want for a very reasonable price. Innovation of new features seems to be at the front of mind for the company, which I look forward to seeing and trying out.
Cons
I really would like the option to use a straight to voice mail call feature. This would be great. The inclusion of an auto-dial feature would also be incredible. I'd love to see the creation of a social media digital management add on so that we could hire a social media manager that already has access to our database. Another cool feature I've never seen a CRM tackle is helping agents complete missing information on their clients. Like a people finder service that assists in helping to update old contact info, etc. Last item I really want which should actually be my first item is a monthly automated home value email that goes out to my database and gives them a monthly market snapshot type thing.
Alternatives Considered
HouseJetReasons for Choosing LionDesk
That product is not working at the level it should be working at and I find it burdensome and difficult to use. There are a lot of glitches.Reasons for Switching to LionDesk
It was far too cost prohibitive. It did have the sly dial feature and it had rolled in an auto-dialer which I grew to appreciate a great deal, but it was very expensive.Response from LionDesk
Thank you for the awesome review Jason & for choosing LionDesk as your integrated CRM. Regarding the auto dialer we have something in the works coming out this year :) Stay tuned for all the stuff we have coming!
- Industry: Real Estate
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Terrible product and worse customer service
Pros
literally nothing, there is nothing good about the product or the backend
Cons
buggy, doesn't work well, confusing, ugly looking and messy feel
- Industry: Real Estate
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Beware of overzealous sales trickery
Totally tricked into a "FREE Trial" on the phone and told that they have the ability to set up custom data fields. After I gave them my credit card assuming it was to hold my "free trial" I was charged $39 and promptly told on the next line where I was setting up the solution that actually they cant do what the sales guy said and guess what??? No refunds! Had the solution less than 5 minutes and was tricked into signing up, customer service is the worst and their policies are terrible. Left a bad taste in my mouth enough to take the time to tell others to BEWARE...
Pros
It is an out of the box solution that most Realtors would get a benefit from using assuming they do not need a custom solution.
Cons
It does not allow custom data fields i.e. timeline, areas of interest, loan program etc. Also I wanted to use my own number which you have to either purchase from them or use your own (I had a Twilio number) and even with my number once I selected to use it with Liondesk they charge you to take it back even though I own the number. Using your own number is important when using SMS with leads.
Alternatives Considered
BoldTrailReasons for Switching to LionDesk
I thought it had more functionality but I was lied to by the sales rep.Response from LionDesk
Ouch Brian! We'd love the opportunity to earn your 5 star rating. How can we help?
- Industry: Financial Services
- Company size: 1,001–5,000 Employees
- Used Daily for 1+ year
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Review Source
Great Features and Affordability
Great service and Team . Really enjoy using LionDesk.
Pros
Integrating with my business was easy and the different features as well
Cons
There is nothing I would say I least liked about LionDesk, but I would intergrade videos . That would be a nice feature to have inn our industry.