About LionDesk

LionDesk is the only CRM you'll ever need for building relationships, generating leads, nurturing leads, and turning those leads into lifelong clients. LionDesk solves the problems most people face of: ?? Forgetting to follow up on important tasks ?? Losing deals because leads fell through the cracks ?? Knowing what to do each day to stay in massive action
LionDesk Software - LionDesk dashboard
LionDesk Software - LionDesk settings
LionDesk Software - LionDesk email communications
LionDesk Software - LionDesk dashboard - thumbnail
LionDesk Software - LionDesk settings - thumbnail
LionDesk Software - LionDesk email communications - thumbnail

LionDesk pricing

LionDesk does not have a free version but does offer a free trial. LionDesk paid version starts at USD 30.00/month.

Starting Price:
USD 30.00/month
Free Version:
No
Free trial:
Yes

Alternatives to LionDesk

LionDesk Reviews

Feature rating

Value for Money
4.1
Functionality
4.1
Ease of Use
3.9
Customer Support
3.6
5 reviews of 95 View all reviews
Sheryl
Sheryl
  • Industry: Real Estate
  • Company size: 1,001–5,000 Employees
  • Used Weekly for 1+ year
  • Review Source
Value for Money
4
Functionality
4
Ease of Use
5
Customer Support
3

4
Reviewed on 22/06/2022

Feature rich CRM for realtors at an affordable price

I highly recommend LionDesk to any Realtor looking for an affordable CRM with essential features.

Pros

LionDesk can do most things a good CRM can do. Drip campaigns are very easy to set up. It helps me to respond back to potential leads quickly. It offers lower fees than most of the competitors in the market.

Cons

The software can be glitchy at times and the customer support needs improvement. I had a poor experience syncing contacts and leads into the system but the issue was resolved after reaching out to the support.

Jason
  • Industry: Real Estate
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
5
Customer Support
5

5
Reviewed on 11/09/2020

LionDesk Has Been A Great Buy For Me!

Better lead management with my database. When leads come in from FB they go straight into a custom text/email campaign and don't fall through the cracks. The platform is clean and easy to navigate and I like the format a lot. I highly recommend the product. It's clear this company is going to continue to roll out with innovative and good upgrades to the software. Looking forward to seeing them.

Pros

I love this platform so far. It has been very user friendly and has most of the features I want for a very reasonable price. Innovation of new features seems to be at the front of mind for the company, which I look forward to seeing and trying out.

Cons

I really would like the option to use a straight to voice mail call feature. This would be great. The inclusion of an auto-dial feature would also be incredible. I'd love to see the creation of a social media digital management add on so that we could hire a social media manager that already has access to our database. Another cool feature I've never seen a CRM tackle is helping agents complete missing information on their clients. Like a people finder service that assists in helping to update old contact info, etc. Last item I really want which should actually be my first item is a monthly automated home value email that goes out to my database and gives them a monthly market snapshot type thing.

Alternatives Considered

HouseJet

Reasons for Choosing LionDesk

That product is not working at the level it should be working at and I find it burdensome and difficult to use. There are a lot of glitches.

Reasons for Switching to LionDesk

It was far too cost prohibitive. It did have the sly dial feature and it had rolled in an auto-dialer which I grew to appreciate a great deal, but it was very expensive.

Response from LionDesk

Thank you for the awesome review Jason & for choosing LionDesk as your integrated CRM. Regarding the auto dialer we have something in the works coming out this year :) Stay tuned for all the stuff we have coming!

Replied 09/10/2020
Patrick
  • Industry: Real Estate
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
2
Functionality
1
Ease of Use
1
Customer Support
1

1
Reviewed on 10/05/2023

Terrible product and worse customer service

Pros

literally nothing, there is nothing good about the product or the backend

Cons

buggy, doesn't work well, confusing, ugly looking and messy feel

Brian
  • Industry: Real Estate
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Functionality
2
Ease of Use
3
Customer Support
1

4
Reviewed on 28/12/2019

Beware of overzealous sales trickery

Totally tricked into a "FREE Trial" on the phone and told that they have the ability to set up custom data fields. After I gave them my credit card assuming it was to hold my "free trial" I was charged $39 and promptly told on the next line where I was setting up the solution that actually they cant do what the sales guy said and guess what??? No refunds! Had the solution less than 5 minutes and was tricked into signing up, customer service is the worst and their policies are terrible. Left a bad taste in my mouth enough to take the time to tell others to BEWARE...

Pros

It is an out of the box solution that most Realtors would get a benefit from using assuming they do not need a custom solution.

Cons

It does not allow custom data fields i.e. timeline, areas of interest, loan program etc. Also I wanted to use my own number which you have to either purchase from them or use your own (I had a Twilio number) and even with my number once I selected to use it with Liondesk they charge you to take it back even though I own the number. Using your own number is important when using SMS with leads.

Alternatives Considered

BoldTrail

Reasons for Switching to LionDesk

I thought it had more functionality but I was lied to by the sales rep.

Response from LionDesk

Ouch Brian! We'd love the opportunity to earn your 5 star rating. How can we help?

Replied 06/01/2020
Yvette
  • Industry: Financial Services
  • Company size: 1,001–5,000 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
4
Customer Support
5

5
Reviewed on 18/11/2021

Great Features and Affordability

Great service and Team . Really enjoy using LionDesk.

Pros

Integrating with my business was easy and the different features as well

Cons

There is nothing I would say I least liked about LionDesk, but I would intergrade videos . That would be a nice feature to have inn our industry.

Alternatives Considered

Surefire CRM

Reasons for Choosing LionDesk

Because LionDesk does not provide marketing for Spanish speaking Borrowers nor videos.

Reasons for Switching to LionDesk

Top of mind caters to the Lending industry. They provide marketing campaign and videos both in English and Spanish, and are in compliance . I really enjoyed being with LionDesk, but because they provided more features I decided to go with them for these reasons.

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