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About Squadcast
Squadcast is the Only integrated platform that unites on-call alerting and incident management along with Site Reliability Engineering (SRE) workflows under one hood and, in turn, automates human tasks efficiently.
Our goal is to be the most user-friendly incident management platform helping engineers do on-call scheduling and incident response the SRE way.
Over the last few years, we have been diligently building and learning how to make alerting & on-call management more intuitive at a reactive level and automate SRE workflows at a proactive level. Our approach to long-term reliability, by rapidly evolving the way incident management is carried out, has resonated well with DevOps/SRE/IT teams globally.
Through our platform, we continue to demonstrate to companies how easy it is to adopt SRE practices which in turn helps them improve their incident resolution metrics and, ultimately, the reliability of their systems.
Our mission is to democratize SRE and become the central Reliability Workflow Platform for organizations of all sizes - be it a hyper-growth startup or a large-scale enterprise.
Benefits:
4x faster Time to Recovery : Reduce noise using deduplication. Make incidents context-rich with event tagging. Decrease response times with clear diagnosis of impacted services and automated actions.
Fewer SLO Breaches : Adopt world-class site reliability practices with a centralized SLO dashboard to view your system health. Anticipate incidents before they occur and respond proactively.
Improved Pace of Engineering Delivery : Ship without worries of breaking the system. Track Error Budgets and accelerate your speed of innovation without compromising on availability.
Squadcast pricing
Squadcast has a free version and offers a free trial. Squadcast paid version starts at USD 12.00/month.
Starting Price:
USD 12.00/month
Free Version:
Yes
Free trial:
Yes
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Squadcast Reviews
Feature rating
5 reviews of 9
View all reviews
Bruno
- Industry: Information Technology & Services
- Company size: Self Employed
- Used Daily for Free Trial
-
Review Source
5
Reviewed on 28/10/2021
It is the system that does best what it sets out to do
For two years I worked as an IT services manager for a public agency. During this period, I tested multiple tools in order to select a tool for acquisition, but I ended up deciding to build an in-house tool to specifically meet our demands.
Pros
As stated in the title, the functionalities provided in the platform work very well: the interface is aesthetically pleasing, easy to use and understand, the presentation of the flow in which tickets and issues are escalated is very clear and the data analysis can be done in the platform is exceptional, including calculating metrics and performance indicators of the IT services in question.
Cons
The problem is not what the platform does (because what it does, it does well), but what it doesn't do. As it is not a complete solution, it requires IT teams to operate multiple systems. The idea of separating IT services from the elements that make up the service is good, but it requires using integration with another platform just to take care of the elements that make up the services. This can increase the final cost of the IT service management solution.
Reasons for Choosing Squadcast
OTRS is an excellent tool to deal with tickets from external customers, but to deal with the management of IT services provided it doesn't work well, hence the role of solutions like Squadcast.
Morgan
- Industry: Health, Wellness & Fitness
- Company size: 2–10 Employees
- Used Weekly for 1-5 months
-
Review Source
5
Reviewed on 16/09/2024
A Must Have for Podcasters!
Overall we are very pleased with this platform that we utilize to record podcast episodes.
Pros
Creating and scheduling the events are incredibly easy. I enjoy the dashboard as it makes staying organized and updated on all meetings very simple. The recording quality is also fantastic in addition to the ease to download the files into our other software.
Cons
We haven't ran into any issues or dislikes at this time.
Sylvia
- Industry: Nonprofit Organization Management
- Company size: 2–10 Employees
- Used Daily for Free Trial
-
Review Source
1
Reviewed on 28/02/2023
Poor service
Very poor
Pros
I didn’t like anything about their services. You never speak to a person
Cons
never use the software. Their service is poor management the whole company. no communication No good phone numbers. There’s never anyone to speak to. They say 7 days free trial. Collect your information credit card information you cancel, but they still charge You be careful. They did this to me two months in a row. Never got my money back!
Utkarsh
- Industry: Hospital & Health Care
- Company size: 51–200 Employees
- Used Daily for 6-12 months
-
Review Source
5
Reviewed on 04/09/2019
Squadcast: Been there.
Best Centralised incident management tool.
Pros
- Custom definable escalation policy
- You can integrate with N number of services with Squadcast
- Complete transparency of the incident response process
- Simple UI/UX and brilliant features to eliminate unwanted alerts
Cons
I can't find any, really happy as of now
Alternatives Considered
PagerDutyReasons for Switching to Squadcast
Good features and functionality and ease of use.
Dhavan
- Industry: Information Technology & Services
- Company size: 51–200 Employees
- Used Weekly for 1+ year
-
Review Source
5
Reviewed on 10/07/2023
Most reliable platform for incident management and on call support
I had a great experience with Squadcast. It is a very easy-to-use and efficient tool for incident reporting.
Pros
Squadcast is one of the most efficient tools for incident reporting and management. It is very accurate and provides real-time notification of incidents. It also allows the management of on-call support and setting up escalation policies to ensure a timely response. I also like its ability to identify recurring issues. It is also very simple to integrate Squadcast with another monitoring app like a new relic.
Cons
I can't think of anything which needs improvement in Squadcast
