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About GSMtasks
GSMtasks is a fleet management solution that helps organizations plan multi-stop routes, handle business vehicles and track on-site workers. Key features include courier optimization, food delivery management, fleet analytics, task scheduling, and automated routing.
The integrated field service management system enables employees to collect and store clients’ data in a centralized repository, update task lists and capture customers’ electronic signatures. Using GSMtasks' route and task optimization module, managers can plan routes for deliveries, assign tasks to drivers and calculate the estimated time to complete a task. Additionally, delivery agents can utilize the mobile applications to view, track and edit active jobs using Android and iOS devices.
GSMtasks comes with an application programming interface (API), which facilitates integration with several third-party platforms such as Magento, Shopify, Intuit QuickBooks, WooCommerce, Google Maps and more. Pricing is available on a monthly subscription and support is extended via online measures.
GSMtasks pricing
GSMtasks does not have a free version but does offer a free trial. GSMtasks paid version starts at USD 17.00/month.
Starting Price:
USD 17.00/month
Free Version:
No
Free trial:
Yes
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GSMtasks Reviews
Feature rating
5 reviews of 34
View all reviews
Heather
- Industry: Retail
- Company size: 11–50 Employees
- Used Daily for 1-5 months
-
Review Source
5
Reviewed on 31/08/2021
Easy to use
Overall, great software with a great team of developers and an extremely knowledgable and helpful support team.
Pros
Daily use of the software is user friendly and easy to learn. Some great features like route optimisation and customisable PODs. Support team is excellent. Developers are open to requests and are quick to fix any bugs (of which there haven't been any we haven't inadvertently created ourselves).
Cons
Setup of the backend took a bit of work to understand initially. However once some training was done with the GSM team, the software became easier to understand.
Response from GSMtasks
Hello, Heather! We are so pleased to hear that you are happy with GSMtasks and decided to take a step forward in your business management. All the best and we hope to work together with you for years to come!
Replied 06/09/2021
Jacob
- Industry: Transportation/Trucking/Railroad
- Company size: 2–10 Employees
- Used Daily for 1-5 months
-
Review Source
5
Reviewed on 12/08/2021
Better than every logistics software we’ve tried, at a much lower cost
By far the best logistics software we’ve used, with very helpful and knowledgeable customer service.
Pros
Easy to use, all the features you need for a delivery service, much better pricing than any of the competition. Customer service is straightforward, friendly and extremely helpful.
Cons
Extra features like API integration are relatively expensive
Reasons for Choosing GSMtasks
Onfleet was priced too high and customer service wasn’t much helpSwitched From
OnfleetResponse from GSMtasks
Thank you, Jacob! We are very glad to hear that you have been happy with our software and customer service!
Replied 20/08/2021
Johann
- Industry: Transportation/Trucking/Railroad
- Company size: 51–200 Employees
- Used Daily for 6-12 months
-
Review Source
2
Reviewed on 20/02/2019
The Review
Poor quality, but on a good day it really is a friend of courier.
Pros
Pick-up and drop-off points are connected. Phone number and comments can be found from task.
Cons
Technical problems from day-to-day - poor quality. It really makes you mad if you are in a hurry, but app just crashes.
Response from GSMtasks
Thank you for your feedback, Johann. It is important users point out the things that could be improved so we can become a better software provider. We understand your frustration and work hard every day to avoid these mishaps from occurring. We also improve our mobile app daily and I think for now we have solved the issues you had to face.
Replied 06/10/2020
Grete
- Industry: Logistics & Supply Chain
- Company size: 51–200 Employees
- Used Daily for 2+ years
-
Review Source
5
Reviewed on 23/09/2024
CEO / Management
Pros
Our company have been using this product and it has significantly boosted my team's productivity. The tool is user-friendly, making it easy to assign, track, and complete tasks.
Real-time updates allow me to monitor progress instantly, and the clean, customizable interface is a plus for adapting to our workflow.
Cons
- Initial learning curve for advanced features
- Limited third-party integrations
Response from GSMtasks
Thank you Grete.
We do our best to make the product as easy to use and as user-friendly as possible. We also have Superb customer support, if you have ANY questions then just use the chat box !
www.gsmtasks.com - team
Replied 29/09/2024
John
- Industry: Building Materials
- Company size: 11–50 Employees
- Used Daily for 1-5 months
-
Review Source
5
Reviewed on 03/04/2024
An inexpensive but feature rich application
A really good base product and brilliant customer service!
Pros
Its simplicity in setup, configuraton and usage; but also the ability to customise it to meet our needs at every stage and to import delivery and collection data from our Sage system.
Cons
To be honest, there is nothing a didn't like. The only issue was working out configuring our data export to accurately match the GSM import requirements. This was a challenge to start but as soon as I got my head around the way GSM needs the data, the import worked perfectly and just defaulted matching data fields every time.
Response from GSMtasks
Thank you for your positive review! We're glad you appreciate our application's simplicity and customization options.
We are sorry to hear about the initial challenge with data export to GSM import, but we're pleased you found a solution. For any raising issues, we have a 24/7 support chat, so feel free to always raise any questions that emerge!
Your feedback helps us improve, and we're happy our customer service stood out to you. Thanks for choosing us!
Replied 15/04/2024
