About Deputy
Deputy pricing
Deputy does not have a free version but does offer a free trial. Deputy paid version starts at USD 6.00/month.
Alternatives to Deputy
Deputy Reviews
Feature rating
- Industry: Wholesale
- Company size: 2–10 Employees
- Used Monthly for 6-12 months
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Review Source
Deputy Review Software
Pros
The calendar which is where you can pick up and view the shifts available.
Cons
I think it could have more features and improvements on the speed of the app could be reviewed.
- Industry: Retail
- Company size: 2–10 Employees
- Used Weekly for 1+ year
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Review Source
A robust system with lots of features
I use Deputy for rostering staff, processing time sheets and payroll and messaging the team.
Pros
Deputy is a robust rostering and payroll system with sections for tracking employee training and keeping documents safe.
Cons
It's expensive, as you pay per active user and there is a base charge as well. It adds up quickly!
Alternatives Considered
RosterElfReasons for Switching to Deputy
The interface is more user friendly, and feels more intuitive.- Industry: Computer Software
- Company size: 51–200 Employees
- Used Daily for 6-12 months
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Review Source
Not Recommended for Remote Workforces
To be clear, Deputy is a lower-cost platform. We also selected this platform in a time crunch, so some of the things we've found most challenging would likely have been discovered in a due diligence process had we had more time. That can't be blamed on Deputy. However, the support (or lack thereof) and the constant glitches that no one can explain are just exhausting and I would absolutely pay more for a system that performed this basic functionality more reliably.
Pros
Deputy is a low-cost platform that provides a good amount of customization. As a multi-state employer, it was important for us to have timecard attestations that were customizable to ensure we were covering our bases for all State laws, and Deputy was one of the few platforms that we found that enabled us to customize that feature. There are a good amount of built-in features like State pay rules that help ensure compliance, as well.
Cons
Deputy is built for operations with physical locations - retail, food service, etc. We learned quickly that our remote workforce across multiple timezones created the need for multiple workarounds - for example, in order to schedule our support team in their local timezone, we had to create "areas" like Support EST, Support PST and so on. This makes creating a schedule a nightmare. The customer support from Deputy is honestly some of the worst I've ever encountered. Everything is chat/email based, you can't get anyone on the phone and their entire support function is offshored, so I find myself having to explain things repeatedly, and often end up without a resolution.
Reasons for Switching to Deputy
The ability to create customized timesheet attestation statements which were a requirement for our Legal & Compliance team.- Industry: Retail
- Company size: 11–50 Employees
- Used Weekly for 1-5 months
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Review Source
Solid choice for scheduling staff
Overall the software worked fine and the team got used to it quite quickly
Pros
The UI seems to be quite good and the core functions are working fine.
Cons
I think some functionality could be improved
- Industry: Real Estate
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
Easy and reliable scheduling tool
Deputy has an insane amount of features that help with the management of a business, but we mostly use it for our schedules and shifts, which has worked amazingly because the platform allows you to work quickly and in a simplified manner. It has also helped us in decreasing our costs regarding wages because we are able to plan our shifts according to our sales and make sure that we are scheduling our staff in the right time. It has helped us improve our communication and it's an effective product to save time and approve simple things like day-off requests without directly communicating with a team leader.
Pros
Deputy is an intuitive tool and it's one of my favorites because it can build many schedules in a matter of minutes and not have you forget essential aspects like employee skills, costs, and locations. The platform is available to all our teams and that also means that when someone can't make it, another employee is able to immediately swap shifts with them without going through the process of making calls, but I'm also able to pick them based on skills. Deputy also considers the legal parameters and makes sure that everything is on the right track, taking in consideration paid breaks, vacation, and premium pay. Lastly, I like the recent addition of Artificial Intelligence into the schedule maker because it creates almost-perfect schedules with the right amount of members taking into account the costs associated.
Cons
My only issue with this software has got to be the mobile application, it has too many bugs and it's quite an inconvenience to use even though it should be useful for when we're not using our desktops. The app sometimes freezes randomly when using, especially when wanting to start a shift, and overall, it's a very slow app, when clicking on any function it will take ages to load the information, I wish this was improved as soon as possible because I want to be able to use the app without worrying.