About Deputy

Deputy is a robust workforce management software solution designed to streamline various HR processes, including employee scheduling, timesheets, compliance management, and HR tasks. With a user-friendly interface, Deputy aims to simplify the complexities of managing a workforce by offering a comprehensive set of features that cater to businesses of all sizes and industries worldwide. The platform facilitates the hiring and retention of team members by providing tools and resources that guide managers through the entire hiring process. From posting jobs to onboarding new employees, Deputy offers a seamless and organized approach to recruitment and engagement. By centralizing HR documents and tracking employee engagement with Shift Pulse, businesses can enhance their HR operations and foster a positive work environment. One of Deputy's key strengths is its employee scheduling feature, which allows users to create smart schedules in just a few clicks. Managers can efficiently assign shifts, swap schedules, and keep labor costs under budget, ultimately optimizing workforce productivity and profitability. Through the platform, businesses have saved significant amounts on labor costs by ensuring the right people are in the right places at the right times. Compliance management is another area where Deputy excels, helping businesses avoid costly payroll mistakes and ensuring adherence to local, state, and federal labor laws. By recording accurate timesheets and managing compliance within a unified platform, Deputy empowers businesses to operate confidently without the fear of regulatory violations. Deputy's reach extends globally, with usage in over 100 countries and support for 365,000 workplaces, benefiting over 14 million shift workers. The platform's seamless integration capabilities enable businesses to link Deputy with their existing software systems through an open API, enhancing operational efficiency and data flow across platforms. In addition to its workforce management functionalities, Deputy also offers features such as auto scheduling, demand forecasting, task management, leave management, and workplace communication. The platform's mobile app enables users to access key features on-the-go, promoting flexibility and convenience in managing workforce operations. Businesses of all sizes, from small enterprises to large-scale operations, can leverage Deputy's suite of tools and resources to thrive in their respective industries. The platform caters to diverse sectors, including agriculture, call centers, healthcare, hospitality, manufacturing, retail, and more, showcasing its versatility and adaptability across various business verticals. For businesses seeking to explore Deputy's offerings, the platform provides pricing options that include a Free Starter Plan, Premium packages, and additional pricing tiers tailored to different business needs. By taking advantage of the product tour, businesses can discover the full range of features available and how they can benefit from leveraging Deputy's workforce management solutions. Overall, Deputy stands out as a reliable and comprehensive workforce management software solution, dedicated to improving the world of work one shift at a time. With its focus on simplifying employee scheduling, enhancing compliance management, and empowering businesses to operate efficiently and effectively, Deputy serves as a valuable tool for organizations looking to optimize their workforce management processes and drive business success.
Deputy Software - Deputy workforce management
Deputy Software - With Deputy users can create new shift structures instantly, drag & drop existing schedules, or use auto-scheduling to create optimized, legally compliant schedules with a single click.
Deputy Software - Deputy makes it simple for employees to clock in and out from any device, with geolocation capture and facial recognition. Streamline timesheets and attendance records, seamlessly export to payroll.
Deputy Software - Deputy integrates with your Point of Sale, HR & Payroll Providers.
Deputy video
Deputy Software - Deputy workforce management - thumbnail
Deputy Software - With Deputy users can create new shift structures instantly, drag & drop existing schedules, or use auto-scheduling to create optimized, legally compliant schedules with a single click. - thumbnail
Deputy Software - Deputy makes it simple for employees to clock in and out from any device, with geolocation capture and facial recognition. Streamline timesheets and attendance records, seamlessly export to payroll. - thumbnail
Deputy Software - Deputy integrates with your Point of Sale, HR & Payroll Providers. - thumbnail

Deputy pricing

Deputy does not have a free version but does offer a free trial. Deputy paid version starts at USD 6.00/month.

Starting Price:
USD 6.00/month
Free Version:
No
Free trial:
Yes

Alternatives to Deputy

Deputy Reviews

Feature rating

Value for Money
4.5
Functionality
4.4
Ease of Use
4.5
Customer Support
4.5
5 reviews of 738 View all reviews
Beatriz
Beatriz
  • Industry: Wholesale
  • Company size: 2–10 Employees
  • Used Monthly for 6-12 months
  • Review Source
Value for Money
4
Functionality
4
Ease of Use
4
Customer Support
4

4
Reviewed on 30/11/2024

Deputy Review Software

Pros

The calendar which is where you can pick up and view the shifts available.

Cons

I think it could have more features and improvements on the speed of the app could be reviewed.

Kiri
  • Industry: Retail
  • Company size: 2–10 Employees
  • Used Weekly for 1+ year
  • Review Source
Value for Money
3
Functionality
5
Ease of Use
4
Customer Support
5

5
Reviewed on 22/10/2024

A robust system with lots of features

I use Deputy for rostering staff, processing time sheets and payroll and messaging the team.

Pros

Deputy is a robust rostering and payroll system with sections for tracking employee training and keeping documents safe.

Cons

It's expensive, as you pay per active user and there is a base charge as well. It adds up quickly!

Alternatives Considered

RosterElf

Reasons for Switching to Deputy

The interface is more user friendly, and feels more intuitive.
Katy
  • Industry: Computer Software
  • Company size: 51–200 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
3
Functionality
2
Ease of Use
1
Customer Support
1

2
Reviewed on 04/12/2024

Not Recommended for Remote Workforces

To be clear, Deputy is a lower-cost platform. We also selected this platform in a time crunch, so some of the things we've found most challenging would likely have been discovered in a due diligence process had we had more time. That can't be blamed on Deputy. However, the support (or lack thereof) and the constant glitches that no one can explain are just exhausting and I would absolutely pay more for a system that performed this basic functionality more reliably.

Pros

Deputy is a low-cost platform that provides a good amount of customization. As a multi-state employer, it was important for us to have timecard attestations that were customizable to ensure we were covering our bases for all State laws, and Deputy was one of the few platforms that we found that enabled us to customize that feature. There are a good amount of built-in features like State pay rules that help ensure compliance, as well.

Cons

Deputy is built for operations with physical locations - retail, food service, etc. We learned quickly that our remote workforce across multiple timezones created the need for multiple workarounds - for example, in order to schedule our support team in their local timezone, we had to create "areas" like Support EST, Support PST and so on. This makes creating a schedule a nightmare. The customer support from Deputy is honestly some of the worst I've ever encountered. Everything is chat/email based, you can't get anyone on the phone and their entire support function is offshored, so I find myself having to explain things repeatedly, and often end up without a resolution.

Alternatives Considered

BambooHR and Justworks

Reasons for Switching to Deputy

The ability to create customized timesheet attestation statements which were a requirement for our Legal & Compliance team.
Pawel
  • Industry: Retail
  • Company size: 11–50 Employees
  • Used Weekly for 1-5 months
  • Review Source
Value for Money
3
Functionality
3
Ease of Use
4
Customer Support
4

4
Reviewed on 15/12/2024

Solid choice for scheduling staff

Overall the software worked fine and the team got used to it quite quickly

Pros

The UI seems to be quite good and the core functions are working fine.

Cons

I think some functionality could be improved

Josh
  • Industry: Real Estate
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
5
Customer Support
5

5
Reviewed on 07/11/2024

Easy and reliable scheduling tool

Deputy has an insane amount of features that help with the management of a business, but we mostly use it for our schedules and shifts, which has worked amazingly because the platform allows you to work quickly and in a simplified manner. It has also helped us in decreasing our costs regarding wages because we are able to plan our shifts according to our sales and make sure that we are scheduling our staff in the right time. It has helped us improve our communication and it's an effective product to save time and approve simple things like day-off requests without directly communicating with a team leader.

Pros

Deputy is an intuitive tool and it's one of my favorites because it can build many schedules in a matter of minutes and not have you forget essential aspects like employee skills, costs, and locations. The platform is available to all our teams and that also means that when someone can't make it, another employee is able to immediately swap shifts with them without going through the process of making calls, but I'm also able to pick them based on skills. Deputy also considers the legal parameters and makes sure that everything is on the right track, taking in consideration paid breaks, vacation, and premium pay. Lastly, I like the recent addition of Artificial Intelligence into the schedule maker because it creates almost-perfect schedules with the right amount of members taking into account the costs associated.

Cons

My only issue with this software has got to be the mobile application, it has too many bugs and it's quite an inconvenience to use even though it should be useful for when we're not using our desktops. The app sometimes freezes randomly when using, especially when wanting to start a shift, and overall, it's a very slow app, when clicking on any function it will take ages to load the information, I wish this was improved as soon as possible because I want to be able to use the app without worrying.

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