About AxisCare

As home care’s trusted all-in-one software solution for both single and multi-location enterprise-level home care agencies, AxisCare provides back-office and point-of-care solutions that help agencies in all 50 states and 4 different countries streamline operations, from intake to billing. AxisCare offers user-friendly scheduling, a GPS Mobile Caregiver App, automatic invoicing, medication reminders, custom forms and reports, payroll and billing integrations, EVV capabilities, Veterans Affairs Billing, visit insights, and so much more. Built-in marketing and CRM features allow users to track revenue by referral source, analyze advertising methods, and track connections and relationships, allowing agencies to manage marketing efforts and offer a better return on investment. Easily schedule visits with caregivers and clients, and provide real-time alerts to office staff, notifying them of late clock-ins and more. Track where visit activities take place and restrict clock-in location using geofence and GPS capabilities. Caregivers can use AxisCare Mobile to record ALDs and care notes, chat in real-time with office staff, e-sign for visits, track mileage, expenses, and much more, even if they are offline. AxisCare’s Scheduled Reports simplify home care agency reporting procedures by allowing users to automate the generation and delivery of reports with precise specifications. This not only ensures that home care agency owners receive consistent and accurate reporting data but also guarantees that essential information is available exactly when needed, supporting vital business decisions for home care owners without the risk of human error or oversight. AxisCare integrates with industry-leading partners for things like earned wage access (TapCheck), client and caregiver satisfaction (Home Care Pulse), payment processing with next-day funding (CardConnect), background checks (Allied Screening), caregiver training (CareAcademy), and much more.
AxisCare Software - Business Intelligence Tool
AxisCare Software - Admin App
AxisCare Software - Caregiver App
AxisCare Software - Real Time View Screenshot
AxisCare Software - Hospitalization Metrics
AxisCare Software - Care Vision
AxisCare video
AxisCare Software - Business Intelligence Tool - thumbnail
AxisCare Software - Admin App - thumbnail
AxisCare Software - Caregiver App - thumbnail
AxisCare Software - Real Time View Screenshot - thumbnail
AxisCare Software - Hospitalization Metrics - thumbnail

AxisCare pricing

AxisCare does not have a free version and does not offer a free trial. AxisCare paid version starts at USD 200.00/month.

Starting Price:
USD 200.00/month
Free Version:
No
Free trial:
No

Alternatives to AxisCare

AxisCare Reviews

Feature rating

Value for Money
4.5
Functionality
4.3
Ease of Use
4.5
Customer Support
4.5
5 reviews of 699 View all reviews
Mary
Mary
  • Industry: Hospital & Health Care
  • Company size: 501–1,000 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
5
Customer Support
4

4
Reviewed on 21/10/2020

User Friendly and Tons of Features

Love this software, would recommend to anyways that needs to transition from telephony.

Pros

AxisCare is extremely user friendly, most of caregivers have no problems transitioning from paper timesheets to EVV and telephony.

Cons

Certain items on the software has a long loading time.

Alternatives Considered

HHAeXchange, Axxess Home Health and MEDsys

Reasons for Choosing AxisCare

AxisCare was more user friendly and offered more features our company needed

Switched From

HHAeXchange

Reasons for Switching to AxisCare

AxisCare features matched what our company needed
NIMI
  • Industry: Hospital & Health Care
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 20/06/2024

Axiscare software review

My experience has been great in terms of needs, features, functionality and safety.

Pros

It is easy to set up and use, safe and secure and updates their technology constantly to meet the ever changing and evolving needs of its customers.

Cons

Nothing for now. I have used this software for over 8 years, and it keeps getting better

Response from AxisCare

Dear Nimi, thank you for your excellent review and for sharing your positive experience with AxisCare. We’re glad to know that our software’s ease of use, security, and constant technological updates meet your agency's dynamic needs.

We appreciate your long-term commitment and are pleased to hear that AxisCare continues to exceed your expectations. If there’s anything we can do to make your experience even better, please contact our Support Team at 1-800-528-6201 or [email protected].

Thank you for choosing AxisCare and for your trust in us over the years. We’re excited to keep improving and growing with you.

Replied 24/06/2024
Desiree
  • Industry: Hospital & Health Care
  • Company size: 51–200 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
4
Functionality
5
Ease of Use
5
Customer Support
5

4
Reviewed on 04/12/2024

AxisCare so worth purchase

Overall it's really worth having. It keeps track of just about everything. It also.makes communication with employees tons easier. Having everything in one place was amazing.

Pros

Its so easy to use. Because you can customize it to your clients and employees. If an emergency happens for an employee it can easily help put anotjer available enployee in that persons spot. You dont have to search all over to figure out who is open. It also helps keeping track of who best matches each client. Which is important because if a client doesn't enjoy an employee you can be sure they are not put together.

Cons

The pricing it can be a little pricey for smaller organizations.

Response from AxisCare

Desiree, we're so glad AxisCare has been worth it for you and your agency! We aim to make your agency more efficient and effective for our caregivers and agency owners. Thank you for choosing AxisCare!

Replied 09/12/2024
Tracy
  • Industry: Hospital & Health Care
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
4
Functionality
1
Ease of Use
4
Customer Support
3

1
Reviewed on 08/05/2023

THOSE IN NY - Long Island beware

Overall, I would say, poor… Due to the fact that they knew the service would not work in my area. After nine months of calling in to customer service and having the same issues, AxisCare should’ve done the right thing by telling me this would not work in my geographical area and we will refund you all the money. We build out each and every month that I had a service I couldn’t fully use

Pros

If the functionality was on board I believe Axis Case would have been a great fit for my Agency. The key ingredients to make this a successor journey were missing

Cons

That I was mislead - the took my $$ with no resolution to the problem… that although everyone I spoke with was friendly and trying to be helpful- everyone prefaced “I am sorry I am new here or I am sorry this isn’t something I am familiar with” No two customer service reps had the same idea for a resolution. Basically because I have learned there was none due to Axis care having full knowledge that this service would NOT work in my geographical area.

Response from AxisCare

Tracy, thank you for taking the time to share your experience with AxisCare. We are sorry to hear that our service did not meet your expectations. We understand how frustrating it can be when a service does not work as expected, and we apologize for any inconvenience this may have caused you. We would love to hear more from you regarding your geographical area to dig into what may have occurred during your time with us. We take all feedback seriously and will use yours to improve AxisCare. Thanks again for considering AxisCare for your agency.

Replied 14/06/2023
Christina
  • Industry: Hospital & Health Care
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 02/07/2024

Easiest Software to use

When I first came on board with my company I was a caregiver so I was a user of the AxisCare App. Now I'm on the other side as an administrator so I've seen both sides of the program.

Pros

It is very user friendly. I had to be showed initially how to navigate through the program but once you use it a few times it is extremely easy.

Cons

I haven't had any negative issues using AxisCare so there isn't anything that I like the least about it.

Response from AxisCare

Dear Christina, thank you for your review! We’re happy to hear that you find AxisCare user-friendly and beneficial in both of your roles as a caregiver and an admin. Your feedback is invaluable to us. If you ever need any assistance, please reach out at 1-800-528-6201 or [email protected].

Replied 03/07/2024

Related categories