DaySmart Pet

4.2
Overall rating
Reviews

4.2
Overall rating
Reviews

About DaySmart Pet

At DaySmart Pet (formerly 123Pet Software), we're not just another cloud-based pet care software provider – we're on a mission to transform the way you do business. Picture effortless appointment scheduling, seamlessly integrated credit card processing, and simplified communication with your clients. Whether you're on the move as a mobile groomer or managing a brick-and-mortar grooming salon, a bustling daycare, or a thriving boarding facility, DaySmart Pet is your all-in-one solution for managing it all with ease. Sign up for our 14-day free trial and experience firsthand how DaySmart Pet can elevate your pet care business – no contracts, setup fees, or credit card hassles required. Features include online booking, digital forms, automated reminders, client and pet management, real-time reporting, employee management, marketing campaigns, two-way texting, integrated credit card processing, a user-friendly mobile app, and dedicated support through chat, email, and phone.
DaySmart Pet Software - Appointment Book
DaySmart Pet Software - Automated Reminders
DaySmart Pet Software - Client & Pet Management
DaySmart Pet Software - Integrated Payments
DaySmart Pet Software - Business Reporting
DaySmart Pet video
DaySmart Pet Software - Appointment Book - thumbnail
DaySmart Pet Software - Automated Reminders - thumbnail
DaySmart Pet Software - Client & Pet Management - thumbnail
DaySmart Pet Software - Integrated Payments - thumbnail
DaySmart Pet Software - Business Reporting - thumbnail

DaySmart Pet pricing

DaySmart Pet does not have a free version but does offer a free trial. DaySmart Pet paid version starts at USD 29.00/month.

Starting Price:
USD 29.00/month
Free Version:
No
Free trial:
Yes

Alternatives to DaySmart Pet

DaySmart Pet Reviews

Feature rating

Value for Money
4.0
Functionality
4.0
Ease of Use
4.1
Customer Support
4.2
5 reviews of 177 View all reviews
Hannah
  • Industry: Retail
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
0
Functionality
4
Ease of Use
5
Customer Support
0

4
Reviewed on 01/12/2018

Easy to use software for appointments

Pros

It's very easy to search for pets and owners, it's easy to check dog's notes as well as check out, and it functions pretty easily overall.

Cons

There isn't a lot that I dislike about it. The only thing is that sometimes if the days are too long it's a little hard to book dogs as it won't let you scroll all the way down.

Rebecca
  • Industry: Retail
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
4
Customer Support
5

5
Reviewed on 15/05/2023

Good software but slow

Pros

Daysmart has so much information about the pets available plus lots of reports.It is easy to see the schedule at a glance.It is easy to run payroll! It is easy to learn basic functions

Cons

It is slow! It can be glitchyBooking would be better if you could set what times groomers perform certain services and then fill it in with appts. That would work well for online booking as well. Online booking does not work for more than one appt at a time. It is difficult to find settingsWhen using their cc it crashes all the time so we have to enter manually

Alternatives Considered

Ginger, MoeGo and Groomer.io

Reasons for Choosing DaySmart Pet

Previous did not have payroll, vaccinations or services by color

Reasons for Switching to DaySmart Pet

Seemed like it had the most functionality for ys
Lucy
  • Industry: Cosmetics
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
3
Functionality
5
Ease of Use
3
Customer Support
1

3
Reviewed on 04/05/2023

DaySmart works ok, not good value

Service, product, speed, and ease of use has declined massively, we are thinking about switching after 13 years of use. I've had many problems multiple issues were related to each other. When we finally fixed one bug (on your end) we lots lots of information causing us 40 hours of reception pay to re-input years worth of info. And the "bug" (which your tech team has called and claimed was on your end) has came back multiple times we have just learned to deal with it, as we do not want to lose information again. I have been using day smart since 2010 even came to a party at your office. I believe what we pay vs the product we get do not justify the cost. I have reached out and heard nothing back about our issues.suggestions I've made but haven't been changed.- being able to add "pet name" to reminders (most clients have more then one pet and they get frustrated that they do not know which has a appointment)- fix the rabies bug. 75% of our inputted rabies do not show up under medical tab.- automated text replys- frequently used text replys (stored for easy texting)- Be able to send multiple text confirmations (3days then if not confirmed again @ 1day)- Hold times for support is almost impossible to use when we are running a salon. Then we are always transfered multiple times since our issues are on your end.

Pros

Scheduling, Reminders, and confirmations.

Cons

unable to edit basic features. Support is awful.

Shawnee
  • Industry: Veterinary
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 18/10/2022

Use it everyday!

I like DaySmart and really love that I have it on my phone and can check throughout the day! I have used other softwares but for a larger company this is great product!

Pros

It’s easy to navigate and makes life so much easier with the reminders for clients! It’s pretty user friendly in that you can figure it out on your own. There are many different ways to schedule or maintain your day.

Cons

It is a little hard to teach new people how to use because it has so many different ways to achieve what your trying to do.

Alternatives Considered

Square Payments

Reasons for Choosing DaySmart Pet

Just to try it

Switched From

PetDesk

Reasons for Switching to DaySmart Pet

The multiple uses like putting notes In clients profiles and scheduling on our phones
Lena
  • Industry: Veterinary
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
5
Customer Support
3

5
Reviewed on 26/04/2022

DaySmart Pet Software is Essential for Pet Grooming Salons

We used to use other software to schedule our appointments in our grooming salon, but found that there was a lot that we couldn’t do. Then we found DaySmart Pet and decided to try it. The software is perfect, it has everything we need. It integrates easily into our website, allows customers to book online on their own, sends appointments to us in a nice easy to see schedule, and sends reminders and pickup texts automatically. We are able to keep track of the pets easily and add or see any notes that may be relevant to the pet. I feel this has made us much more efficient! I would highly recommend to any salon.

Pros

I like how easy it is to schedule appointments and communicate with our customers. I also like how much information I am able to collect about each client to see anytime needed.

Cons

I would like to see more customization offered, such as the ability to personalize texts sent to customers.

Alternatives Considered

Pawfinity

Reasons for Choosing DaySmart Pet

There was a lot of features not offered or customized to the pet grooming industry.

Switched From

GoCanvas

Reasons for Switching to DaySmart Pet

It has all of the features we were looking for plus others we did not even think of. The price is very competitive as well.

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