---
description: Review of Booker Software: system overview, features, price and cost information. Get free demos and compare to similar programs.
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title: Booker | Reviews, Pricing & Demos - SoftwareAdvice AU
---

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# Booker

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> Booker is a comprehensive solution for spa and salon management that makes the daily operations of businesses in the beauty industry streamlined and efficient. This software provides a one-stop platform to run and grow businesses by handling booking, payment processing, customer management, and marketing tasks. With Booker, professionals in the spa and salon industry can focus on delivering exceptional services to their clients while the software takes care of the essential business functions.&#10;&#10;One of the standout features of Booker is its robust booking capabilities, enabling businesses to accept appointments online, through mobile devices, and even via social media platforms around the clock. Furthermore, the software supports sales through point-of-sale systems, eCommerce, and online gift card purchases, providing businesses with multiple avenues to generate revenue. Booker also helps attract new customers by listing businesses on partner sites like Yelp, expanding their online visibility and reach.&#10;&#10;Managing essential data is made easy with Booker's intuitive tracking and reporting tools, allowing businesses to monitor key performance metrics and make informed decisions. The software also facilitates effective customer relationship management, enabling businesses to retain clients and grow their revenue. With features like Membership and series management, businesses can offer personalized services that keep clients coming back for more.&#10;&#10;Booker's integrated AI solution, Messengerai, serves as a virtual receptionist that handles front desk tasks such as booking appointments, responding to client inquiries, and sending reminders. This AI assistant ensures that businesses never miss a customer interaction and helps in converting inquiries into bookings, all through text communication. Moreover, Booker provides powerful marketing tools to help businesses reach new clients, enhance customer loyalty, and drive repeat business through automated campaigns and targeted promotions.&#10;&#10;For seamless transactions, Booker offers integrated payment solutions that sync with the business management software, making payment processing hassle-free. Additionally, the software allows businesses to check-in clients from various touchpoints, including the front desk, website, or business app, enhancing customer convenience. Booker also features client booking tools that make it easy for customers to book appointments anytime, anywhere, boosting business visibility and accessibility in the competitive beauty industry.&#10;&#10;Additionally, Booker offers customer relationship management (CRM) capabilities, employee scheduling tools, a business intelligence (BI) dashboard and features inventory management, customer loyalty programs and a reporting engine. Mobile functionalities for remote access are also provided by the solution. Services are offered on a monthly subscription basis that includes support via phone, email and other online resources.
> 
> Verdict: Rated **4.1/5** by 978 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.1/5** | 978 Reviews |
| Ease of Use | 4.1/5 | Based on overall reviews |
| Customer Support | 4.1/5 | Based on overall reviews |
| Value for Money | 3.8/5 | Based on overall reviews |
| Features | 3.9/5 | Based on overall reviews |
| Recommendation percentage | 70% | (7/10 Likelihood to recommend) |

## About the vendor

- **Company**: Mindbody
- **Location**: New York, US
- **Founded**: 2000

## Commercial Context

- **Starting Price**: USD 139.00
- **Pricing model**: Flat Rate
- **Pricing Details**: Flexible plan options for every salon \&amp; spa. Explore the features to find the plan that works for you. Starting at $139.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English
- **Available Countries**: Australia, United Kingdom, United States

## Features

- API
- Access Controls/Permissions
- Accounting
- Activity Dashboard
- Alerts/Notifications
- Appointment Management
- Appointment Scheduling
- Attendance Management
- Automated Scheduling
- Barcode/Ticket Scanning
- Before & After Pictures
- Billing & Invoicing
- Booking Management
- Booth Rental Management
- CRM
- Calendar Management
- Calendar Sync
- Client Database
- Client Management
- Client Portal

## Integrations (7 total)

- Clover
- Google Analytics 360
- Google Calendar
- Keap
- Mailchimp
- Meta for Business
- Twitter/X

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- Chat

## Category

- [Retail Inventory Management Software](https://www.softwareadvice.com.au/directory/30/inventory-management-software/software)

## Related Categories

- [Retail Inventory Management Software](https://www.softwareadvice.com.au/directory/30/inventory-management-software/software)
- [Tablet POS Systems](https://www.softwareadvice.com.au/directory/1451/tablet-pos/software)
- [ONC Certified EHR Software](https://www.softwareadvice.com.au/directory/350/onc-atcb-certified-emr-software/software)
- [POS Systems](https://www.softwareadvice.com.au/directory/210/web-based-point-of-sale-software/software)
- [Medical Spa Software](https://www.softwareadvice.com.au/directory/3851/spa/software)

## Alternatives

1. [Calendly](https://www.softwareadvice.com.au/software/73632/calendly) — 4.7/5 (4084 reviews)
2. [Google Calendar](https://www.softwareadvice.com.au/software/171751/google-calendar) — 4.8/5 (4024 reviews)
3. [Goldie](https://www.softwareadvice.com.au/software/404201/goldie) — 4.8/5 (1129 reviews)
4. [Doctoralia for Specialists](https://www.softwareadvice.com.au/software/356406/doctoralia-pro) — 4.7/5 (409 reviews)
5. [Acuity Scheduling](https://www.softwareadvice.com.au/software/116391/acuity-scheduling) — 4.8/5 (5741 reviews)

## Reviews

### "Everyone should be using Booker\!" — 5.0/5

> **Kiana** | *24 July 2019* | Health, Wellness & Fitness | Recommendation rating: 10.0/10
> 
> **Pros**: I have been using this software for over two years now, and I can honestly say that it's one of the easier booking platforms to use. I get a lot of customers who say the same thing on their end as well.
> 
> **Cons**: The one thing that sometimes can be difficult is when guests have two different profiles that originated in different places. It would be nice to see that information from other salons, just in case there are any allergies we should be aware of prior to them coming in.

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### "Booker for Spa Management" — 4.0/5

> **Vicki** | *30 July 2025* | Health, Wellness & Fitness | Recommendation rating: 10.0/10
> 
> **Pros**: Booker is very intuitive to use \&amp; was easy to learn.  I use this software to manage our bookings at the Spa in which I manage \&amp; I love it\!
> 
> **Cons**: There are some nuances with Booker that it just takes some getting used to.  Sometimes it will pause when I am trying to make a new appointment \&amp; I have to refresh. This could be a Wifi issue though.
> 
> Booker has been super easy to learn as well as easy to teach our new concierge/front desk staff.  It is a very user friendly program.

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### "One of The Best" — 4.0/5

> **Stephanie** | *22 May 2019* | Retail | Recommendation rating: 9.0/10
> 
> **Pros**: I  am really enjoying the new updates to the system. You can manage everyones schedule at one time, the mobile app is great, and the fact that you can see clients who are in the process of booking is fabulous.
> 
> **Cons**: When you call in to customer service  it does take about  an hour  to be helped and even longer when you email customer service.
> 
> I think that Booker has  increased our experience since Mind and Body took over. I feel that many positive changes have taken place and the issues  we were  experiencing are now less often.

-----

### "The Worst system I have ever used\!" — 1.0/5

> **Olga** | *2 October 2025* | Health, Wellness & Fitness | Recommendation rating: 0.0/10
> 
> **Pros**: When it was working properly it was easy to use. Which was very far few and between.  Giving employees access was easy, when the system wouldn't go down...
> 
> **Cons**: The system was constantly down and in service with technical issues.  The system is so slow and frustrating.  It would go down and stop working on our busy days in the salon.  I DO NOT RECOMMEND IT\!\!\!\!\!
> 
> Terrible experience.  I am cancelling and that process is also a headache.  Just as bad as the system itself.  &#10;And it is way to expensive for the experience.  NOT WORTH THE TROUBLE\!

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### "Easy to use booking manager" — 4.0/5

> **Cassidy** | *13 March 2025* | Leisure, Travel & Tourism | Recommendation rating: 8.0/10
> 
> **Pros**: App version allowed for easy and quick reference from my smart phone.
> 
> **Cons**: Occasional glitches that were not fixed quickly. Some tasks did not work reliably through the app.
> 
> I used Booker for several years and found it to be easy to navigate. It offers options for how to view the schedule, and a way to keep notes on client profiles.

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## Links

- [View on SoftwareAdvice](https://www.softwareadvice.com.au/software/110121/booker)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/medical/booker-profile/> |
| en-AU | <https://www.softwareadvice.com.au/software/110121/booker> |
| en-GB | <https://www.softwareadvice.co.uk/software/110121/booker> |
| en-IE | <https://www.softwareadvice.ie/software/110121/booker> |
| en-NZ | <https://www.softwareadvice.co.nz/software/110121/booker> |
| fr | <https://www.softwareadvice.fr/software/110121/booker> |

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