Doxy.me Reviews

Pros

Free AND HIPAA compliant with good reliability!

Cons

Inability to share screens with free version, but cant really complain- is free.

Pros

Free version - allows me to continue to work with the most vulnerable of people, knowing it's secure, HIPAA compliant (although not a thing in the UK, it speaks to the security) and has been more reliable than the paid version of another well-known platform. Thank you doxy - please continue to help us really small helpers who are helping those who can't afford any extra costs.

Cons

Sometimes connection is dodgy - postponement of appojntments has been necessary.

Pros

It seems like a free service, so it's an option for appointment based meetings

Cons

but I have always had consistent issues for connectivity for both video and audio. Lagging has been a common issue so I would prefer other applications.

Pros

I love everything about Doxy. The price, the ease of use, the ability to communicate with patients en mass via waiting room announcements, and the ability for my patients to come into the waiting room for links to coping skills and important research documents. I can collect payments right through Doxy via Stripe, collect patient feedback via Dokbot, share information via screen share, and file transfer. Doxy provides analytics and meeting histories, and connects you will tools like therapeutic exercises with reminders, group calls, and electronic teleconsent with signatures.

Cons

Honestly, there's nothing I "like least". I would say the one thing I would consider an improvement would be to add a reminder sound (ding!), which can be set for each call individually (or not at all) by the provider, to remind both patient and provider that it's time to "wrap it up." And while this would be a wonderful addition, I definitely don't consider it a deal breaker.

Alternatives Considered

TherapyNotes, LLC and SimplePractice

Reasons for Choosing Doxy.me

I first switched because I became aware that Doxy provides a static address, which allows my patients to bookmark and easily return to Doxy every week. All the other features and bonuses are why I stay.

Switched From

Zoom Workplace

Reasons for Switching to Doxy.me

The main reasons I chose Doxy are the static address, ease of use, and reliability.

Pros

Doxy is HIPAA compliant, and the platform is easy to use for myself and my clients. Clients do not need to download anything or enter personal information. They click on the secure link that I provide to them. Our connection is reliable unless one of us has WIFI issues (which is not Doxy's fault). I am thrilled with Doxy and feel it is more professional, protective, and secure than other platforms.

Cons

I love Doxy! Doxy is the most professional and HIPAA compliant platform I have found for counselors and doctors.

Alternatives Considered

Microsoft Teams

Reasons for Choosing Doxy.me

HIPAA compliance, cost, ease of use, quality for price

Switched From

Zoom Workplace

Reasons for Switching to Doxy.me

HIPAA compliance, cost, ease of use, quality for price

Pros

I like the low price and reliability. Simplicity makes it easy to use.

Cons

Sometimes call quality used to vary but it is better now.

Alternatives Considered

Zoom Workplace

Reasons for Switching to Doxy.me

Better pricing and HIPPA compliance were important factors.

Pros

Secure, easy to use, good connectively, no complaints from clients.

Cons

Please add "touch up my appearance" to the video settings. It blurs out a lot of the wrinkles, pock marks, signs of aging, and sun damage! :)

Pros

Doxy.me is a HIPPA compliant user friendly, reliable application for telehealth.

Cons

No complaints. I guess if the premium version were free, that would be even better!

Pros

Doxy.me is easy to use, secure & HIPPA compliant platform.

Cons

Nothing. It fits my needs very well. I don't have any issues with it.

Pros

Easy to use for both practitioner and client.

Cons

There are occasional problems but my experience is that these are quickly overcome

Pros

Doxy.me provides an easy to use telemedicine platform for both the practice and the patient to use. Process is as simple as being notified that a patient is in the virtual waiting room and then logging in and initiating the patient visit.

Cons

Cost is a little higher than other platforms but still a good value for the money and for a platform that is so easy to use.

Pros

Ease of use. Reliable over years. Keeps record of time spent on visit for future reference.

Cons

people can get frozen but usually recovers. Not sure how much compared to other telemed platforms.

Pros

HIPPA Compliant, waiting room, ease of use, cost

Cons

Nothing about the site I don't like. Apparently it has a lot of capabilities I am not familiar with and need to become more familiar so that I can leverage the entire site for my telehelath practice.

Pros

IT'S A SOLID, PREDICTABLE PROGRAM THAT'S VERY EASY TO USE, VERY RELIABE, GOOD QUALITY VIDEO, IT WAS OUR VIRTUAL PLATFORM OF CHOICE IN MARCH 2020 WHEN FACE TO FACE APPOINTMENTS HAD TO BE REPLACED WITH VIRTUAL APPOINTMENTS. WE USE THIS PROGRAM QUITE HEAVILY AND EVEN MORESO WHEN WE ADDED PSYCHIATRIC TELEHEALTH MEDICATION EVALUATION AND FOLLOW UP SERVICES. NOT ONE PROBLEM AT ALL WITH THIS PROGRAM FOR THE PAST 4 YEARS. I HIGHLY...HIGHLY....RECOMMEND IT.

Cons

NOTHING...THE PROGRAM WAS IMPROVED UPON WITH MORE FEATURES ADDED. IT IS VERY COMPEITITIVELY PRICED

Pros

I use this platform for providing clinical psychotherapy services to clients. It has been extremely reliable and consistent. The ease of login and use is superior and significant plus for me I used it daily for 8 hours straight during the COVID years and it never failed me. Internet provider now... well that's a different unrelated story. I had regular positive feedback from clients and families about their ease of use and quality.

Cons

I really did not experience any significant "Cons" about using Doxy.me. It has been a superior platform in my application.

Pros

I am using the free version and it has added a lot to be able to offer this service to my patients. I have not seen the need to add the one with more features as this works for my small volume, but my partner that does more telemedicine uses the added values and likes the feature of waiting room communication. Great help to see the patient than just on the phone, helps keep infectious patients away from the well ones, also have some patients that are shut in and would not get to see at all without the service.

Cons

Occasionally if patient has poor internet will have patchy video. My elderly population at times is challenged by the use even though is super easy.

Pros

Reliability and ease of use for clients.

Cons

In the future we will have the ability to afford more of virtual and realistic presence. But, I am not certain this is necessary. This works and affords those in remote areas options.

Pros

easy to use

Cons

occasionally have trouble connecting, mostly due to patient internet

Pros

It is a vital and free HIPAA compliant video conferencing tool for telehealth therapy appointments!

Cons

it gets glitchy every once in a while. But there is not much to dislike.

Pros

ease of use, waiting room, analytics, meeting history

Cons

No groups, not able to share screen unless pro

Pros

I've relied on Doxy for years. I chose it early on because it was free and HIPAA compliant. I have intended to switch to another platform that I pay for, but Doxy is consistent and easy to use - both for me and my clients - on any device, so I have not made the move.

Cons

I have no complaints. The free version does not include texting clients, so I use email, but I that is not a significant limitation for me.

Pros

Clients don't need to download or install software or know much about computers to be able to use this. Clients don't need to sign up on an email list and can use pseudonyms to check in if that is important to them for on-line work. Works from mobile devices (phones and tablets) as well as computers. HIPAA compliant. FREE for individual users; reasonable price for more bells and whistles.

Cons

I am only using the free version for now as I have another therapy software program that does the other functions, so I can't speak to what features it needs, since I am not paying for them/can't use them.Would like a free trial, of even a few days, to evaluate them, and from what I can tell you have to pay and sign up to do that with option of cancelling later. I want to see more clearly what I'd be paying for rather than have to cancel.

Pros

Allows me to provide quality to care to an underserved population

Cons

Would like to be able to have more than 2 devises ata time

Pros

Doxy is a great platform for telemedicine. It´s easy to use, and I can see more than one person in the same session.

Cons

Nothing really, I haven't had problems which is why I remain a customer of Doxy.

Pros

It is easy to use. My clients have not had technical challenges.

Cons

You have to pay if you want to talk with two individuals at the same time.