User Reviews Overview
About T.M.A.S.
T.M.A.S. is a cloud-based accounting software that helps business owners manage their finances and make data-driven decisions. It lets staff members manage multiple streams of income, track expenses, and generate reports. T.M.A.S...
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All T.M.A.S. Reviews Apply filters
- Industry: Libraries
- Company size: 11–50 Employees
- Used Daily for 1-5 months
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Review Source
Great tool for our library
straightforward to set up, install, and get going. Looking forward to using data
Pros
no pressure sales, useful reports and software and helpful support
Cons
orientation required to navigate reports, but not problem once session booked
Response from SMS Storetraffic
Thank you Lisa.
We do our best at offering what people needs and not only what benefits us the most!
We are at work to make our platform always easier, I hope you'll appreciate our next efforts in that sense!
- Industry: Retail
- Company size: 11–50 Employees
- Used Weekly for 1+ year
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Review Source
Nice product, provides the intended service
Overall, it's a fine product that provides the intended service.
Pros
It's a simple enough setup, not many ways to make a mistake.
Cons
Mistakes on supports' end; lack of complete instructions at times. I think the price is a bit expensive considering we need to complete entire setup ourselves.
Response from SMS Storetraffic
Thank you for your feedback Alexandra!
About your difficulties with support, feel free to contact me so I can dig on this (email shared independently).
We are always here to help, do not hesitate to be in touch next!
- Industry: Libraries
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
2022 Customer Review/ Pearl Door Counters
The overall experience has been satisfactory.
Pros
The door counters once up and running are easy to get the information we need. We only use the door counters to get a number of patrons that use our library for state reports and statistics. The numbers have been consistent and mostly likely accurate to the days business.
Cons
The door counters are working well, but when we first installed them it was difficult to set them up with our wireless internet. We use two different wireless systems (one for our patrons and one for staff). The door counters did not always recognize the wireless we were wanting to use. Also, we have to change out the batteries on average every two months. It would be nice if they were solar powered or able to recharge on their own.
Response from SMS Storetraffic
Thank you for your comments and contribution Alicia!
Changing batteries every 2 months is not the usual so we are having a member of our team contacting you to address this situation.
Top T.M.A.S. Alternatives
- Industry: Retail
- Company size: 1,001–5,000 Employees
- Used Daily for 1+ year
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Review Source
A New Way to See Data
The teams are great to work with from sales to support. Its a great team to collaborate with.
Pros
We can actually see data for all of our locations regardless of its a paid entry or not. The accuracy of the counts and ease of use make the implantation a breeze.
Cons
There are no cons except they dont install themselves. Its a great product.
- Industry: Furniture
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
T.M.A.S. customer counter
Pros
We use T.M.A.S. to count the number of customers that come in our store every day and can compare that with our daily sales. We also use to count how many customers go to different departments within our store. We also use the real time occupancy, so we know exactly home many customers are in our store in Realtime using the SMS ap. The website is fairly simple to use, and reporting gives a lot of useful information.
Cons
I don't really have and issue with this product.
- Industry: Retail
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Fashion Retail Traffic Data
Very happy with the software and service.
Pros
The data is crucial to our business and their customer service is great.
Cons
The api sometimes fails, but they are always quick to fix.
- Industry: Libraries
- Company size: 2–10 Employees
- Used Weekly for 1-5 months
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Review Source
McIntosh Memorial Library Review
Wonderful once the training one on one happened! Before there was not a lot of communication for follow through, however I believe that is because our Library Consortium bought these, then sent them to us, versus having direct contact with the company.
Pros
The training, one on one, was the most helpful to understand the possibilities of the counter we received. It is wonderful to compile data to know more about our organizations foot traffic.
Cons
I understand we were limited in our options of what type of people counter we could purchase. However it would be nice to have a wider range for counting people, in the sense of children under the height of our scanner.
Response from SMS Storetraffic
Thank you for your feedback, and we hope we can have a long and fruitful partnership! Just to confirm, you can count children with your people counter, please feel free to contact our support team to check on this!
- Industry: Retail
- Company size: 2–10 Employees
- Used Weekly for 6-12 months
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Review Source
TMAS SUPPORT
I am still learning the product so I need more experience with it before rating.
Pros
[sensitive content hidden] did a great job of showing me reports and analytics I had no idea about even though I have had the product for over a year.
Cons
I had the product for over a year and no one ever showed me the reports that I should have been using all along.
- Industry: Libraries
- Company size: 11–50 Employees
- Used Weekly for 1-5 months
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Review Source
Public Library Review
Easy to set up and the training was informative.
Pros
Ease of use. It was easy to set up and the reports are great!
Cons
None. The only thing I didn't like is not knowing about this sooner.
Response from SMS Storetraffic
Such a nice testimonial Jeff, we truly appreciate it!
Should you ever need our help, the team is always only a few clicks away! ;)
- Industry: Furniture
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
Review
Pros
Super easy install, and clear numbers in analytics and reporting
Cons
Lack of integration with our POS system - and when we did start trying to integrate, the process has stalled.
- Industry: Retail
- Company size: 11–50 Employees
- Used Daily for 6-12 months
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Review Source
Door Counter
Pros
I can see traffic counts. not sure what else to say
Cons
software should be intuitive, weather should be integrated so that system can watch for patterns based on weather.
- Industry: Retail
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Sheely's Furniture Review
Overall our experience has been great!
Pros
We love how easy it is to install, how efficient it is for our needs and the ease of use. Also, the quality is great. We have had our people counter in our North Lima store since 2016 and it is still working great!
Cons
There are really not many cons. There have been a few times that we have issues with the reporting.
- Industry: Retail
- Company size: 51–200 Employees
- Used Daily for 1+ year
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Review Source
Very Useful tool to measure traffic
Not much to say but overall was great. Hooked it and it keeps counting
Pros
The interface and mobile app are great. Easy to use reporting
Cons
Hooking it up via hardwire can be troublesome. I wish it hooked up via wifi
- Industry: Automotive
- Company size: 11–50 Employees
- Used Monthly for 2+ years
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Review Source
Good Product to Track Store Traffic
We can use monthly traffic reports to compare to sales.
Pros
I use the reports to get monthly totals for store traffic. We are a powersports dealership, which means our traffic depends on the weather. I love being able to include the weather with the daily traffic.
Cons
I really don't have any issues with the TMAS.
- Industry: Automotive
- Company size: 11–50 Employees
- Used Weekly for 6-12 months
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Review Source
Customer counting made easy
Pros
It's really easy to have the reports made and emailed to me monthly at the end of the month
Cons
No, this software does everything we need it to do. Maybe a lifetime license would be nice.
Response from SMS Storetraffic
Thanks for your Review Trevor!
The lifetime license is unfortunately something we can't do as we need to keep paying salaries to our beloved employees!
Anything else we can do, you know where to find us. ;)
- Industry: Leisure, Travel & Tourism
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Great product and exceptional customer service
Very good experience - would buy another!!
Pros
Very easy to set-up and to use. Love the phone app to keep track of daily visitation.
Cons
Some of the reporting instructions aren't clear. Luckily customer support is awesome.
Response from SMS Storetraffic
Love the recommendation, Rickie! :)
We'll be in touch to collect your feedback on reporting next, as we're always striving to improve!
- Industry: Retail
- Company size: 11–50 Employees
- Used Weekly for 2+ years
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Review Source
Fantastic Product for Retail Stores
I am getting an accurate count of people coming into the store and able to discover the conversion rate which is very helpful for us.
Pros
It is easy to access and understand. Setup was not difficult at all.
Cons
As of this moment it does not integrate with our POS software system but I do know this is a work in progress
Response from SMS Storetraffic
Thank you so much for your good words Scott!
Good reminder about the POS integration, we'll reach out to all in the conversation again! ;)
- Industry: Nonprofit Organization Management
- Company size: 2–10 Employees
- Used Weekly for 6-12 months
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Review Source
Great software for tracking your people counters
Great set-and-forget experience, as you'll get any reports that you've requested on the schedule that you asked for, and battery notifications emailed to you when that's an issue, plus daily reminders when counters aren't responding.
Pros
Lots of features for exporting data, as well as visual reports that are pre-made that you can use. Very granular if needed.
Cons
The initial setup was a little complicated for a single site with two trackers, but after the setup things run smoothly.
Response from SMS Storetraffic
Thanks a million Ryan!
Happy that you stuck with us after the initial hickups...
Anything else we could do, you know where to find us! ;)
- Industry: Retail
- Company size: 2–10 Employees
- Used Weekly for 2+ years
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Review Source
Sms
I need to sit and figure out how to use the marketing/events and staff features so we can utilise the information better to serve our business.
Pros
That we can compare year over year, can narrow down to business hours to avoid counting staff coming and going. We can edit data if there's a lot of coming and going that aren't customers.
Cons
I wish it was easier to flip between reports. I find I have to go to the dashboard to flip the report to the other location. I wish the retail equation went by business hours as well.
Response from SMS Storetraffic
Thank you very much for this review Michelle!
We will contact you to investigate on your browsing issue, and can also guide you in using mkt/events! ;)
- Industry: Retail
- Company size: 1,001–5,000 Employees
- Used Daily for 2+ years
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Review Source
Home Furnishings Retailer - Could not operator without rock solid Traffic Information! SMS is...
Understanding traffic count data by store is foundational for our business.
It allows us to understand cause and effect of our marketing dollars and ad-spend.
It also allows us to capture many core KPIs such as closing rate and opportunities in our sales floor.
Pros
Cloud based interface and operations. Seamless connectivity from camera counters to cloud platform.
Cons
More frequent data download capability (ex 5 min, 1 min intervals in the future)
- Industry: Aviation & Aerospace
- Company size: 51–200 Employees
- Used Daily for 6-12 months
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Review Source
Excellent, highly accurate traffic counter invaluable for retail and hospitality spaces
Excellent customer support from [SENSITIVE CONTENT] who spent a lot of time going through how the system worked and supported the install
Pros
It is really easy to use and the real time app lets us see when we are nearing capacity and need to put a temporary hold on guests entering the space
Cons
It was slightly awkward to install but we did have very good support to assist us
Response from SMS Storetraffic
Thank you so much for your good words!!
We work hard to get such results and will be here to help with anything you could need next!
- Industry: Automotive
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
[SENSITIVE CONTENT] was very helpful.
We have been tracking traffic to better schedule and realize where our busiest time of the day is.
Pros
It does a great job of tracking customer data and the reporting is very helpful.
Cons
Integration has been good. Overall I have no complaints.
Response from SMS Storetraffic
Many thanks for your kind words!
Our customers are the very reason why we do all this!
- Industry: Retail
- Company size: 201–500 Employees
- Used Weekly for 2+ years
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Review Source
SMS Store Traffic Software Does The Job.
Great experience, no sweat, no effort, does the job!
Pros
Despite to have scheduled traffic reports to be e-mailed in daily basis, sometimes upper management requires me to provide them reports to analyze stores traffic and sales, all what I have to do is tap into the SMS portal, there I can find and get all the data in one place, and provide them the information in a timely manner.
Cons
None that I can think at this time, however, for the experience I have using this software, I doubt there are any cons.
- Industry: Retail
- Company size: 201–500 Employees
- Used Daily for 2+ years
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Review Source
Great Functions
Pros
All of your data is save and can be access
Cons
The reporting can be a bit difference to set up
- Industry: Leisure, Travel & Tourism
- Company size: 11–50 Employees
- Used Daily for 1-5 months
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Review Source
Excellent product
We can now predict more accurately what our hours should be.
Pros
The reporting options are incredibly detailed and fun to use.
Cons
It would be nice to have a few more options on the ap.
Response from SMS Storetraffic
Very happy to help you and your organization Laurie!
There was a new release of the App since your comment, hope it helped... And we are going to contact you for more detailed feedback on this! ;)
