User Reviews Overview
About Daktela
Daktela contact center is a cloud-based solution of call center with native support for many communication channels "OmniChannel" in one Web application - phone, email, helpdesk, Webchat, SMS and social networks. We offer a wide...
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- Industry: Telecommunications
- Company size: 501–1,000 Employees
- Used Daily for 2+ years
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Review Source
Call Center super tool
Pros
I like the way, how can I use it. Simply, very effective and have a lot of functionalities.
Cons
No mobile app. There is just simple app but not with all features.
- Industry: Telecommunications
- Company size: 51–200 Employees
- Used Daily for 2+ years
-
Review Source
Very good Tool for Call Center
Iam very satisffied. I use it daily and helps me to controll my team.
Pros
Easy to use. Very intuitive and also for operators.
Cons
Some bugs which we have to deal with. But the support fix them.
- Industry: Telecommunications
- Company size: 201–500 Employees
- Used Daily for 2+ years
-
Review Source
Very recomended SW
Sattisfied. Few more years of developing and colaboration and it will be perfect.
Pros
Easy to use. and a lot of features. Strong and fast features developing.
Cons
Some Bugs which affect the work. But nothing what cant be fixed.
