Giva vs Zoho Desk Comparison

Giva

Giva is a cloud-based IT help desk that offers ticketing, knowledgebase, asset management, change management, dashboards, self-service portal, user... Learn more

Target size

Images

Zoho Desk

Zoho Desk is a cloud-based help desk solution from Zoho Corporation, catering to businesses of all sizes. Key features include management of customer... Learn more

Target size

Images

Giva

Overall rating

4.9
(56 reviews)

Features rating

Value for Money
4.8
Functionality
4.5
Ease of Use
4.9
Customer Support
4.8
View all reviews
Zoho Desk

Overall rating

4.5
(2,184 reviews)

Features rating

Value for Money
4.5
Functionality
4.5
Ease of Use
4.4
Customer Support
4.3
View all reviews
Giva
  • Free Version
  • Free Trial
Zoho Desk
Not provided by vendor
  • Free Version
  • Free Trial
Giva
  • Cloud-based
  • On-premises
Zoho Desk
  • Cloud-based
  • On-premises
Giva
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Zoho Desk
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat