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CA Service Desk Manager vs Freshservice Comparison

CA Service Desk Manager

CA Service Desk Manager is a cloud-based IT service and support management solution. Primary features include change management, incident management,... Learn more

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Freshservice

Freshservice is a cloud-based IT Help Desk and service management solution that enables organizations to simplify their IT operations. The solution... Learn more

Target size

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CA Service Desk Manager

Overall rating

3.5
(13 reviews)

Features rating

Value for Money
2.7
Functionality
3.3
Ease of Use
3.4
Customer Support
3.5
View all reviews
Freshservice

Overall rating

4.5
(594 reviews)

Features rating

Value for Money
4.4
Functionality
4.3
Ease of Use
4.5
Customer Support
4.5
View all reviews
CA Service Desk Manager
  • Free Version
  • Free Trial
Freshservice
Not provided by vendor
  • Free Version
  • Free Trial
CA Service Desk Manager
  • Cloud-based
  • On-premises
Freshservice
  • Cloud-based
  • On-premises
CA Service Desk Manager
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Freshservice
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat

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