1. Home
  2. Computer Inventory Software
  3. Salesforce Service Cloud vs CA Service Desk Manager

Salesforce Service Cloud vs CA Service Desk Manager Comparison

Salesforce Service Cloud

Service Cloud from Salesforce is a cloud-based customer service management solution that is designed to initiate customer service activities from... Learn more

Target size

Images

CA Service Desk Manager

CA Service Desk Manager is a cloud-based IT service and support management solution. Primary features include change management, incident management,... Learn more

Target size

Images

Salesforce Service Cloud

Overall rating

4.4
(775 reviews)

Features rating

Value for Money
4.1
Functionality
4.4
Ease of Use
4.1
Customer Support
4.2
View all reviews
CA Service Desk Manager

Overall rating

3.5
(13 reviews)

Features rating

Value for Money
2.7
Functionality
3.3
Ease of Use
3.4
Customer Support
3.5
View all reviews
Salesforce Service Cloud
Not provided by vendor
  • Free Version
  • Free Trial
CA Service Desk Manager
  • Free Version
  • Free Trial
Salesforce Service Cloud
  • Cloud-based
  • On-premises
CA Service Desk Manager
  • Cloud-based
  • On-premises
Salesforce Service Cloud
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
CA Service Desk Manager
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat

add products to compare

Adobe Workfront

4.4 (1,481 reviews)

Infobip

4.6 (14 reviews)

JIRA Service Management

4.5 (693 reviews)

Lead Gen & CRM (formerly SharpSpring)

4.6 (764 reviews)