NinjaOne vs CA Service Desk Manager Comparison

NinjaOne

Simplify the complexities of IT management with NinjaOne. We serve over 20,000 IT teams worldwide and provide unparalleled visibility, control, and... Learn more

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CA Service Desk Manager

CA Service Desk Manager is a cloud-based IT service and support management solution. Primary features include change management, incident management,... Learn more

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NinjaOne

Overall rating

4.8
(237 reviews)

Features rating

Value for Money
4.7
Functionality
4.5
Ease of Use
4.7
Customer Support
4.7
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CA Service Desk Manager

Overall rating

3.5
(13 reviews)

Features rating

Value for Money
2.7
Functionality
3.3
Ease of Use
3.4
Customer Support
3.5
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NinjaOne
Not provided by vendor
  • Free Version
  • Free Trial
CA Service Desk Manager
  • Free Version
  • Free Trial
NinjaOne
  • Cloud-based
  • On-premises
CA Service Desk Manager
  • Cloud-based
  • On-premises
NinjaOne
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
CA Service Desk Manager
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat