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Gainsight CS vs Vitally Comparison

Gainsight CS

Gainsight CS is a customer success solution that helps organizations streamline customer onboarding, retention and support operations via a unified... Learn more

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Vitally

Vitally allows customer-centric teams at B2B SaaS companies provide the best possible customer experience. We provide your team with 360 customer... Learn more

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Gainsight CS

Overall rating

4.4
(49 reviews)

Features rating

Value for Money
4.1
Functionality
4.4
Ease of Use
4.0
Customer Support
4.5
View all reviews
Vitally

Overall rating

3.7
(9 reviews)

Features rating

Value for Money
4
Functionality
3.9
Ease of Use
4
Customer Support
4.1
View all reviews
Gainsight CS
  • Free Version
  • Free Trial
Vitally
Not provided by vendor
  • Free Version
  • Free Trial
Gainsight CS
  • Cloud-based
  • On-premises
Vitally
  • Cloud-based
  • On-premises
Gainsight CS
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • Chat
Vitally
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • Chat

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