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SolarWinds Service Desk vs CA Service Desk Manager Comparison

SolarWinds Service Desk

SolarWinds Service Desk is suitable for companies seeking a help desk solution that offers IT service management (ITSM) functionalities. SolarWinds... Learn more

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CA Service Desk Manager

CA Service Desk Manager is a cloud-based IT service and support management solution. Primary features include change management, incident management,... Learn more

Target size

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SolarWinds Service Desk

Overall rating

4.6
(574 reviews)

Features rating

Value for Money
4.5
Functionality
4.4
Ease of Use
4.6
Customer Support
4.6
View all reviews
CA Service Desk Manager

Overall rating

3.5
(13 reviews)

Features rating

Value for Money
2.7
Functionality
3.3
Ease of Use
3.4
Customer Support
3.5
View all reviews
SolarWinds Service Desk
  • Free Version
  • Free Trial
CA Service Desk Manager
  • Free Version
  • Free Trial
SolarWinds Service Desk
  • Cloud-based
  • On-premises
CA Service Desk Manager
  • Cloud-based
  • On-premises
SolarWinds Service Desk
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
CA Service Desk Manager
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat

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