SolarWinds Service Desk vs HaloITSM Comparison

SolarWinds Service Desk

SolarWinds Service Desk is suitable for companies seeking a help desk solution that offers IT service management (ITSM) functionalities. SolarWinds... Learn more

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HaloITSM

HaloITSM is a cloud-based platform designed for ITIL-aligned service delivery. This solution can be used by organizations of all sizes in a variety... Learn more

Target size

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SolarWinds Service Desk

Overall rating

4.6
(574 reviews)

Features rating

Value for Money
4.5
Functionality
4.4
Ease of Use
4.6
Customer Support
4.6
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HaloITSM

Overall rating

4.7
(36 reviews)

Features rating

Value for Money
4.6
Functionality
4.7
Ease of Use
4.6
Customer Support
4.7
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SolarWinds Service Desk
  • Free Version
  • Free Trial
HaloITSM
Not provided by vendor
  • Free Version
  • Free Trial
SolarWinds Service Desk
  • Cloud-based
  • On-premises
HaloITSM
  • Cloud-based
  • On-premises
SolarWinds Service Desk
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
HaloITSM
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat