TeamSupport vs CA Service Desk Manager Comparison

TeamSupport

As a B2B SaaS customer support solution, TeamSupport goes beyond a basic ticketing system. We help you build customer loyalty and mitigate churn by... Learn more

Target size

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CA Service Desk Manager

CA Service Desk Manager is a cloud-based IT service and support management solution. Primary features include change management, incident management,... Learn more

Target size

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TeamSupport

Overall rating

4.5
(849 reviews)

Features rating

Value for Money
4.4
Functionality
4.3
Ease of Use
4.4
Customer Support
4.5
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CA Service Desk Manager

Overall rating

3.5
(13 reviews)

Features rating

Value for Money
2.7
Functionality
3.3
Ease of Use
3.4
Customer Support
3.5
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TeamSupport
  • Free Version
  • Free Trial
CA Service Desk Manager
  • Free Version
  • Free Trial
TeamSupport
  • Cloud-based
  • On-premises
CA Service Desk Manager
  • Cloud-based
  • On-premises
TeamSupport
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
CA Service Desk Manager
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat