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SysAid vs CA Service Desk Manager Comparison

SysAid

SysAid empowers organizations to deliver exceptional service – automagically. A comprehensive, next-gen ITSM platform, SysAid comes ready for action... Learn more

Target size

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CA Service Desk Manager

CA Service Desk Manager is a cloud-based IT service and support management solution. Primary features include change management, incident management,... Learn more

Target size

Images

SysAid

Overall rating

4.5
(480 reviews)

Features rating

Value for Money
4.5
Functionality
4.5
Ease of Use
4.5
Customer Support
4.5
View all reviews
CA Service Desk Manager

Overall rating

3.5
(13 reviews)

Features rating

Value for Money
2.7
Functionality
3.3
Ease of Use
3.4
Customer Support
3.5
View all reviews
SysAid
Not provided by vendor
  • Free Version
  • Free Trial
CA Service Desk Manager
  • Free Version
  • Free Trial
SysAid
  • Cloud-based
  • On-premises
CA Service Desk Manager
  • Cloud-based
  • On-premises
SysAid
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
CA Service Desk Manager
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat

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