PRTG vs Spiceworks Cloud Help Desk Comparison

PRTG

Say hello to PRTG Network Monitor, our award-winning and all-inclusive monitoring solution. Let us start by telling you what PRTG is and can do.... Learn more

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Spiceworks Cloud Help Desk

Spiceworks is a free cloud-based help desk and network monitoring solution designed specifically for systems administrators and IT professionals. The... Learn more

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PRTG

Overall rating

4.6
(245 reviews)

Features rating

Value for Money
4.4
Functionality
4.5
Ease of Use
4.4
Customer Support
4.2
View all reviews
Spiceworks Cloud Help Desk

Overall rating

4.4
(565 reviews)

Features rating

Value for Money
4.6
Functionality
4.2
Ease of Use
4.3
Customer Support
4.2
View all reviews
PRTG
Not provided by vendor
  • Free Version
  • Free Trial
Spiceworks Cloud Help Desk
  • Free Version
  • Free Trial
PRTG
  • Cloud-based
  • On-premises
Spiceworks Cloud Help Desk
  • Cloud-based
  • On-premises
PRTG
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Chat
Spiceworks Cloud Help Desk
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Chat