JIRA Service Management vs Enablon Incident Management Comparison

JIRA Service Management

Formerly known as Jira Service Desk, Jira Service Management is an IT service management solution that unlocks high-velocity teams. IT is in the... Learn more

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Enablon Incident Management

Enablon Incident Management is an artificial intelligence (AI)-enabled solution that helps businesses report and resolve workplace incidents. It... Learn more

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JIRA Service Management

Overall rating

4.5
(693 reviews)

Features rating

Value for Money
4.3
Functionality
4.5
Ease of Use
4.2
Customer Support
4.3
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Enablon Incident Management

Overall rating

4.7
(3 reviews)

Features rating

Value for Money
5
Functionality
4.3
Ease of Use
3.7
Customer Support
4
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JIRA Service Management
  • Free Version
  • Free Trial
Enablon Incident Management
  • Free Version
  • Free Trial
JIRA Service Management
  • Cloud-based
  • On-premises
Enablon Incident Management
  • Cloud-based
  • On-premises
JIRA Service Management
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Enablon Incident Management
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat