Freshdesk vs Customer Thermometer Comparison

Freshdesk

Freshdesk is a cloud-based customer service software that helps businesses provide effortless service across every customer touchpoint. Freshdesk... Learn more

Target size

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Customer Thermometer

Customer Thermometer is the powerful survey tool for maximizing customer success. Boasting some of the highest response rates in the industry, CT... Learn more

Target size

Images

Freshdesk

Overall rating

4.5
(3,360 reviews)

Features rating

Value for Money
4.4
Functionality
4.3
Ease of Use
4.5
Customer Support
4.5
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Customer Thermometer

Overall rating

4.9
(18 reviews)

Features rating

Value for Money
5
Functionality
4.8
Ease of Use
4.8
Customer Support
4.9
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Freshdesk
Not provided by vendor
  • Free Version
  • Free Trial
Customer Thermometer
  • Free Version
  • Free Trial
Freshdesk
  • Cloud-based
  • On-premises
Customer Thermometer
  • Cloud-based
  • On-premises
Freshdesk
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Customer Thermometer
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat